Private beach, sun-loungers, beach umbrellas, beach towels
Check availability

Reviews of Grand Beach Resort Hotel

2.5 out of 5
Grand Beach Resort Hotel
1683 US 31 N, Traverse City, MI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1147 out of 1661 reviews" "
Rating 8 - Good. 367 out of 1661 reviews" "
Rating 6 - Okay. 90 out of 1661 reviews" "
Rating 4 - Poor. 35 out of 1661 reviews" "
Rating 2 - Terrible. 22 out of 1661 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bobbi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked that the rooms were larger than most hotel rooms. Liked temperature of pool and hot tub. Felt breakfast could be bigger portio.
Stayed 1 night in May 2024
Response from Front Desk Manager on 25 May 2024
We really appreciate the feedback. Happy you liked the rooms and amenities. We apologize for the breakfast portion and will definitely take that into consideration. We do hope to have you back soon.

8/10 Good

Evelyn, Pompano Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2024
Response from Front Desk Manager on 26 May 2024
Thank you for the review! We hope you enjoyed your stay. We look forward to you staying with us in the future.

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, we had a great time.
Stayed 1 night in May 2024
Response from Front Desk Manager on 25 May 2024
Thank you so much for the review! We hope to have you stay again soon.

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tc is one of our go to places. Our first time at Grand. View is wonderful.
Stayed 2 nights in May 2024
Response from Front Desk Manager on 25 May 2024
We are beyond thrilled that you enjoyed your stay and the beautiful view. Thank you for the feedback and we hope you choose to stay with us when you come back to Traverse City next time.

10/10 Excellent

Nausser

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. very nice view of water from the room
Stayed 2 nights in May 2024
Response from Front Desk Manager on 23 May 2024
Thank you so much for the wonderful feedback! We hope to have you back to stay again soon.

10/10 Excellent

Sheila, Berkley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is well maintained & the staff are so friendly & knowledgeable. The rooms are beautiful & the beds are comfortable.
Stayed 1 night in May 2024
Response from Front Desk Manager on 23 May 2024
We are so thrilled to hear that you enjoyed your stay! We really appreciate the feedback.

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check in was 4 o’clock but rooms were not ready til 6! Then there was candy rappers next to night stand. The outside beach was beyond dirty. Towels everywhere, dirty clothes and toys also. They were there the entire time of our stay. Complained but they did nothing. I’ve been here many times but this trip was such a let down.
Stayed 2 nights in May 2024
Response from Front Desk on 22 May 2024
Thank you for taking the time to post a review. We sincerely apologize for your recent stay. We always strive to meet our best standards. We hope you give us another try in the future.

10/10 Excellent

Sheri

Travelled with family
Liked: Amenities
very nice and relaxing!
Stayed 1 night in May 2024
Response from -Front Desk on 22 May 2024
Thank you!

10/10 Excellent

amy

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Close to everything
Stayed 1 night in Aug 2023
Response from -Front Desk on 22 May 2024
Thank you for your feedback

8/10 Good

Glenn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, 2nd floor balcony overlooking beach provided an excellent view, friendly staff, excellent value for the money, showing some age. Excellent amenities.
Stayed 3 nights in May 2024
Response from Front Desk Manager on 22 May 2024
Thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us. Your feedback really means a lot to us. We really hope to welcome you back soon.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful, staff was kind, price was incredible. Beautiful access to the bay as well!
Stayed 1 night in May 2024
Response from -Front Desk on 22 May 2024
Thank you for your kind words. We appreciate them

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really clean hotel. Great views from our balcony room. The free breakfast is actually delivered to your room in the morning. Very well thought out.
Stayed 2 nights in May 2024
Response from Front Desk Manager on 22 May 2024
Thank you for sharing your experience! We're thrilled you enjoyed the views and breakfast being delivered during your stay. We really appreciate your feedback and hope you choose to stay with us soon.

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff at check in
Stayed 1 night in May 2024
Response from Front Desk Manager on 22 May 2024
Thank you so much! We hope you enjoyed your stay.

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, was a nice place, updated features
Stayed 1 night in May 2024
Response from Front Desk Manager on 22 May 2024
Thank you so much for your feedback. We are delighted that you enjoyed your stay.

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Hotel. Sadly they put us in a handicapped room and the hand held shower nozzle did not get much pressure. We told the staff about it on day 1 of 2 and they said they fixed it while we were gone sightseeing, but when we got back it still did not perform correctly. We ended up showering at the local YMCA om day 2. Frustrating. Room service free Breakfast each morning was nice.
Stayed 2 nights in May 2024
Response from -Front Desk on 22 May 2024
We do apologize about that inconvenience. We do try to meet the expectations and complaint of each guest as best as possible. We hope to see you soon so you can have a better and improved service.

10/10 Excellent

Dawn

Business traveller
Liked: Staff & service, property conditions & facilities
clean rooms , great view, friendly and helpful staff!
Stayed 1 night in May 2024
Response from Front Desk Manager on 22 May 2024
Thank you for your review! We're glad you appreciated our clean rooms, great views, and friendly, helpful staff. Your feedback means a lot to us, and we hope to see you again soon for another enjoyable stay!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great view, friendly staff
Stayed 1 night in May 2024
Response from Front Desk Manager on 22 May 2024
Thank you for your fantastic feedback. We really appreciate it. Happy you enjoyed your stay. Hope you choose to stay with us next time you're in town.

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view ; resort is right on the beach. Staff is friendly and helpful. There is a choice of breakfast items each morning. Rooms have a fridge and microwave. Located close to town.
Stayed 4 nights in May 2024
Response from -Front Desk on 22 May 2024
Thank you for your review.We hope to see you again soon.

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk Manager on 26 May 2024
Thank you for the review! We hope you enjoyed your stay.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk Manager on 26 May 2024
We really appreciate the review! Thrilled that you enjoyed your stay.

10/10 Excellent

Les

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Daniel, Big Rapids

Travelled with family and small children
zzzz
Stayed 5 nights in Mar 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This had an excellent pool and hot tub area room was very nice. Breakfast was dropped off at door in morning I think it was a great idea however micro wave in room did not work so we could not heat up are breakfast so we left before they sent someone to fix it. but beside that issue it is avery nice place to stay
Stayed 1 night in May 2024
Response from Front Desk Manager on 25 May 2024
We really appreciate the feedback. Elated that you enjoyed the amenities. Very sorry about the microwave situation. We do strive to take care of our guests, so we do definitely apologize for that situation. We do hope you give us another try in the future.

8/10 Good

Tamara, Roseville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hot tub. Staff was nice.
Stayed 2 nights in May 2024
Response from Front Desk Manager on 25 May 2024
Thank you so much for the review, Happy to hear you enjoyed the staff and the amenities.

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at the Grand Beach for years and always have a great experience. The staff is incredibly friendly, the rooms are clean and have great amenities. The grounds are always cared for and the beach is incredible. It’s a great place to stay when visiting.
Stayed 2 nights in May 2024
Response from Front Desk Manager on 22 May 2024
Thank you so much! It makes us so incredibly happy to hear you enjoyed your stay with us. Your feedback means a lot to us. Thank you for continuing to stay with us throughout the years. We hope to see you again soon!

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the beach.
Stayed 1 night in May 2024

10/10 Excellent

Chantel

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in May 2024
Response from Front Desk on 7 May 2024
Thank you for posting a review

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on the lake. We enjoyed the pool and hot tub. Our room was quiet and spacious.
Stayed 2 nights in May 2024
Response from Front Desk on 7 May 2024
Thank you for taking the time to post a review.

8/10 Good

Melina

Stayed 2 nights in May 2024

10/10 Excellent

Stu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An error was made when I made the reservation; I requested a water side room and was given a parking lot, handicapped room. After a call to the desk, I was told that nothing could be done. Later that evening, at dinner, I received a call telling me that there was a cancellation and they’d move my belongings. The second room was perfect. I wish I could give you the name of the young lady who helped me on Friday afternoon, May 3rd. My thanks to her. Parking was a problem.
Stayed 2 nights in May 2024
Response from Melissa (Front Desk) on 7 May 2024
Thank you Stu for posting a review. I was delighted we had that cancellation to switch you to the bayview room. I was happy to help make your stay more enjoyable. Please come back and visit us again

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel right on the beach. Nice pool and hot tub, and everything during our stay was just fine.
Stayed 4 nights in Apr 2024
Response from Front Desk on 7 May 2024
Thanks David for posting a review!

6/10 Okay

Janice

Travelled with partner
Liked: Amenities
Pool/hot tub at Grand Beach closed. Very inconvenient at nite to get to Sugar Breach. If we had known we would have stayed at Sugar Beach.
Stayed 4 nights in Apr 2024
Response from Front Desk on 7 May 2024
Thank you for your feedback. We tried our best to notify all guests about the pool closures. We apologize for the inconvenience this caused you

10/10 Excellent

Shiloh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, relax and friendly check in staff
Stayed 2 nights in Apr 2024
Response from Front Desk on 7 May 2024
Thank you for posting the review.

10/10 Excellent

Ramon, Cypress

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay. The Hotel has access to the lake front. It was still off season so very few people were around. It was a wonderful stay, bed was comfortable and we had a balcony with lake view. Would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Front Desk on 7 May 2024
Thank you for your thoughtful review

10/10 Excellent

Lynda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location only currently there is a lot of construction
Stayed 1 night in Apr 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jfueut
Stayed 2 nights in Apr 2024

10/10 Excellent

nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great view of the private beach, a sunset, good hot tub and pool, comfortable room!
Stayed 1 night in Apr 2024

4/10 Poor

thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the room was clean but the light between the beds was missing a knob to turn it on that was rectified later that day. In the middle of the night we were woken by a load yelling and talking in the hallway outside our room. there was a domestic instance that included the police. The disturbance lasted several hours. I called the front desk and the person their said it included the police and if i wanted to see if they could move it or be more quiet i should go out into the hallway and make that request.
Stayed 1 night in Apr 2024

10/10 Excellent

Bernie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room, service, pool, hot tub, and views were all perfect. Wonderful stay! Highly recommend!
Stayed 2 nights in Apr 2024
Response from Front Desk Manager on 26 May 2024
Thank you for the outstanding review. We are so happy you had such a wonderful stay. We look forward to having you stay with us again in the future.

10/10 Excellent

Laura J, HAVERHILL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was clran, rooms clean, right on immaculate beach with crystal clear water. Staff were friendly, professional, and helpful.
Stayed 5 nights in Apr 2024

6/10 Okay

Ruth Ann

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We've stayed there before and love it. This time our room wasn't clean. We found scraps of food behind the table and women's underwear in between the mattress and the wall. We were right by the outside door so there was quite a bit of noise.
Stayed 3 nights in Apr 2024

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
safe
Stayed 1 night in Apr 2024

10/10 Excellent

katie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay! The room is beautiful and comfortable. The view is stunning! Very easy access to the beach and the grounds are very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
My family had a wonderful stay and will definitely be back!
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Lakefront view is awesome. Breakfast is great and staff are great! Great price too
Stayed 1 night in Apr 2024

6/10 Okay

Mohamad

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

KATHERINE, Southfield

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to relax, excellent service and close to everything.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Beach has a spectacular view of Grand Traverse Bay. The Beach frontage, right outside of the hotel is lovely too. The decor in the rooms and the hotel common spaces is pleasant and comfortable. Loved the lighthouse table lamp/night light! The coffee in the lobby was delicious/Starbucks. The desk staff and other employees were always pleasant and helpful. Nice quality pool towels. And good boxed breakfast.
Stayed 3 nights in Apr 2024

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Very clean and staff were very helpful. Decor is dated and breakfast is terrible. The only reason to stay there at that price is the lake.
Stayed 1 night in Apr 2024