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Reviews of A. Montesinho

A. Montesinho
Rua Coronel Álvaro Cepeda, 1, Braganca

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 121 reviews" "
Rating 8 - Good. 52 out of 121 reviews" "
Rating 6 - Okay. 24 out of 121 reviews" "
Rating 4 - Poor. 9 out of 121 reviews" "
Rating 2 - Terrible. 5 out of 121 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
This accommodation has a lot of potential. The pool is great. The apartments are really large and clean. There are a few restaurants on the property that no longer function except to serve special events which is unfortunate because it’s in the middle of the country with nothing closeby. The office is a mile away from the accommodation. Google maps does not lead you directly to the office. The people running the place are very nice & helpful. There’s a good restaurant they run attached to the office.

4/10 Poor

Barry

Disliked: Staff & service
The property was difficult to find as the Expedia link did not rake you to the property . The property itself was not at all clearly marked and appeared to be a shop ! No instructions on how to use the coffee machine . Just all in all , a bit frustrating.
Stayed 1 night in May 2023
Response from Maria Soares on 17 May 2023
Good afternoon,We thank you in advance for your comment.We are sorry that your experience did not meet your expectations. We will duly analyze the points you mentioned.The reception of A. Montesinho Turismo is located at the address indicated on Expedia, where, within opening hours, someone is always available to clarify any question regarding reservations.Hoping to have the opportunity to welcome you back, we send you our best regards.

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
This is not a hotel and so Expedia should be more clear about that and not have it show up in a hotel search. This is more like a cabin rental where you rent a room in a house with shared common areas. The house we were in is quite dated and both the facilities and the decor could use updating. The bathrooms were small with very old and rusty fixtures.
Stayed 1 night in Jul 2021

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute spot with various facilities, including restaurant, farm sites and nice little shop. Nice room (w/ private bathroom) but also access to a communal living room with fireplace and kitchen. Unique and neat spot, would recommend
Stayed 1 night in Dec 2019
Response from Alexandrina Fernandes on 3 Jan 2020
Thanks Amelia, for the visit and your review. Hope you can come again. Best regards from A. Montesinho team,

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Rather strange experience, not a hotel but rooms
Reception telephoned us the day we were arriving to check our arrival time, I felt they stayed behind just for us. We took suitcases and dog out of the car only to be told our room was 1km away and to follow the receptionist in our car. The room was OK, we shared an apartment with another couple. All advertised facilities on site were closed except for the pool. We had to travel back to get something to eat, the food was not great, we're sorry to say. The place was typical, rustic and peaceful. The place clearly won many awards in the past and has the potential to be great once again but we were left with the impression that the current management do not seem to be doing it justice.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019
Response from Alexandrina on 26 Jun 2019
Dear Guest, Thank you for your rating and we hope you had a pleasant rest days. We work every day to improve service to our customers. We look forward to welcoming you back very soon. With best regards from the whole team of A. Montesinho Turismo, Alexandrina Fernandes

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Average place, not so great service
Average place. Location is not great, but environment in the mountains was pleasant. However, when the hot water was not working in the morning they still didn't show flexibility with the checkout time. The first contact by phone before the check in was not the best either. Overall, decent place, 12mins driving from the center which needs to improve the way they take care of costumers
Stayed 2 nights in Jun 2019
Response from Alexandrina Fernandes on 19 Jun 2019
Dear Guest, Many thanks for choosing A. Montesinho Turismo. We would like to thank you for the comments, regretting that the experience you have experienced has not met all your expectations. We will do the internal analysis, in the sense that we can correct some of the mentioned points, which are usually very appreciated by those who visit us. Hoping to have the opportunity to welcome you soon, we offer our best wishes,

6/10 Okay

Bruno

call first for acurate description
short brake with family
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
the pictures off the site is not de same in reality. the rooms are 1 km from the pool, anda that was not writen on the reservation
Stayed 2 nights in Jul 2018
Response from Fernandes on 8 Aug 2018
Dear Guest, Many thanks for choosing A. Montesinho Turismo. We would like to thank you for the comments, deeply regretting that the experience you have experienced has not met all your expectations. We will do the internal analysis, in the sense that we can correct some of the mentioned points, which are usually very appreciated by those who visit us.

8/10 Good

José

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Poor breskfast and poor cleanning at swimming pool
Stayed 1 night in Jul 2018
Response from Alexandrina Fernandes on 1 Aug 2018
Dear Guest, Many thanks for choosing A. Montesinho Turismo. We would like to thank you for the comments, deeply regretting that the experience you have experienced has not met all your expectations. We will do the internal analysis, in the sense that we can correct some of the mentioned points, which are usually very appreciated by those who visit us. Hoping to have the opportunity to welcome you soon, we offer our best wishes, Alexandrina Fernandes

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service
Awful
Hotel located at meat factory. Out of town. No pools on site as stated. They are at another area. Situated next to stagnant river. Mosquitos everywhere.
Stayed 1 night in Jun 2018
Response from Alexandrina Fernandes on 1 Aug 2018
Dear Guest, Many thanks for choosing A. Montesinho Turismo. We would like to thank you for the comments, deeply regretting that the experience you have experienced has not met all your expectations. We will do the internal analysis, in the sense that we can correct some of the mentioned points, which are usually very appreciated by those who visit us. Hoping to have the opportunity to welcome you soon, we offer our best wishes, Alexandrina Fernandes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near Bragança and close to good restaurants
Stayed 1 night in Aug 2017
Response from Fernandes on 8 Aug 2018
Dear Guest, Thank you for your rating and we hope you had a pleasant rest days. We work every day to improve service to our customers. We look forward to welcoming you back very soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 10 Oct 2016
Thanks for your message. We hope you can came again. Best regards from A. Montesinho team, Alexandrina Fernandes

10/10 Excellent

Herculano, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic place
Idyllic place! Staff were very friendly and always went the extra mile to accommodate any requests. Close to really good restaurants!

6/10 Okay

pam, v

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hard to find
Gimonde needs to be included in the address as the TomTom did not find it in Braganca. The breakfast was terrible- bread in edible and coffee not drinkable. And the flies!
Response from Fernandes on 24 Jul 2015
Thanks for your review. We are working on improve breakfast. We hope next time you can came, you can tasted it. Best regards from all A. Montesinho team, Alexandrina Fernandes

8/10 Good

francine, lancashire, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to explore the national park.
Walked along the river teeming with noisy frogs. (They were not on the menu though) we ate at the hotel restaurant. We had the most fabulous meal, excellent wonderfully cooked steak served with roast chestnuts and an equally wonderful pork steak. Strongly recommend it.
Response from Fernandes on 24 Jul 2015
Hello Lancashire, Many thanks for your review. We hope you come again and stay more time with us. Best regards from all A. Montesinho team, Alexandrina Fernandes

8/10 Good

E, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful mountains & very pleasant stay
Beautiful place with nice facilities to explore the Montesinho National Park and the North West of Portugal. Great food as well.

6/10 Okay

Mário, Kitchener, ON

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great place to sleep, but avoid the restaurant
The hotel's receptionist was very helpful, the room was clean and comfortable. Avoid the restaurant: we went there for a ludicrously overpriced breakfast, got treated like second class citizens (when compared with the larger group seated nearby), and the quality of the food was sub-par for Portuguese standards. We made the right choice and went down the street to Assares for most of our meals instead, and it was delicious.

8/10 Good

John and Joyce, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were lucky to have the whole house to ourselves, therefore we could spread out and make ourselves at home. Breakfast was served at the taverna 3euros each for bread ham cheeses and coffee. Good wifi at the house.The old village was interesting to walk round and pretty by the river. Close enough to Braganca to visit but not in a busy area. We also drove around the national park and enjoyed the natural beauty. Only complaint was noise at night from a generator or air conditioner in the next property. Outside Ares was sufficient but no comfortable seats for the garden. Kitchen well equipped.

4/10 Poor

Paulinha Ollivier, Australia

Disliked: Room comfort
totally misrepresented. Ask more questions.
While staff were exceptionally pleasant, we had no idea that it was housed in the country. Not that we mind 'country' but we were simply not told and directions to get to it were very poor. We were in a 'share house' with two other couples, sharing the kitchen and lounge. Again, we coped, but this was not mentioned in the notes accompanying acceptance of the booking.In our opinion, it is 2 star, not 4 star. I must re-iterate that Catherine, the receptionist was exceptionally nice and paved the way for us, impeccably. She could work in an international hotel and be an asset to them. My husband had a sleepless night because of very noisy heating system. or pumping water system. The other couples complained of the same thing, when we mentioned it, over breakfast.

10/10 Excellent

alan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well placed
A nice warm welcome.A very pleasant and spotlessly clean small hotel.The room looked new and was spacious with an excellent bathroom and comfortable bed.A great breakfast after a very quiet and peacefull night.A delight to stay here

10/10 Excellent

Alessandro, Boca Chica

Stayed 2 nights in Oct 2023

4/10 Poor

Cláudio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
El desayuno no estaba incluido como en el anuncio. Check in antes de 10:00 pm No restaurante cerca depois de las 10:00 pm Las fotos en el anuncio no corresponden a realidade
Stayed 1 night in May 2023

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Maria Soares on 18 May 2023
Boa tarde, Agradecemos o seu feedback. Esperamos poder voltar a recebê-los novamente. Ao dispor,A. Montesinho

6/10 Okay

Myriam

Travelled with family
Liked: Staff & service, property conditions & facilities
Décevant
La chambre était de taille agréable et les 2 personnes que nous avons rencontrées à l'accueil plutôt sympathiques. En revanche, nous etions 4 personnes, et la 4e personnes a du dormir sur un canapé. Il ne s'agissait même pas d'un canapé-lit mais de deux canapés qu'il fallait accoler. Autant vous dire, qu'il y avait un espace entre les 2 pendant la nuit. Les lits ne sont pas du tout confortable, et la piscine n'est pas sur site mais à 2 min en voiture. Pour une nuit sur place, ce n'est pas vraiment gênant mais pour un sejour plus long, si. Pour le petit dejeuner, rien à dire, c'est plutôt très copieux.
Stayed 1 night in Aug 2022

6/10 Okay

Manuel Duarte

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Victoria

Stayed 4 nights in Aug 2022

10/10 Excellent

DENIS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rural poco común
Un hotel (rural) curioso, donde las habitaciones están apartadas del edificio de la recepción, a unos 300m aprox y se abren con llaves tradicionales...
Stayed 1 night in Aug 2021

8/10 Good

Joaquim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piscina fica a quase 1 km do alojamento.
Stayed 4 nights in Aug 2020

10/10 Excellent

António

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Fernandes on 29 Jun 2020
Muito obrigada pela sua visita e comentário. Esperamos que possam regressar em breve. Cordiais cumprimentos, Alexandrina Fernandes

8/10 Good

Luís

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom para descansar em natureza!
A zona é fantástica!
Stayed 1 night in Sep 2019

6/10 Okay

Manuel

Liked: Staff & service, room comfort
Correu bem apesar da piscina distar 1 Km do local do alojamento. Pequeno-almoço deixa a desejar (Qualidade/Variedade/Preço) não justifica o custo do mesmo, com muitas moscas na sala onde se tomava o pequeno-almoço. Internet fraca e com pouca rede para telemóvel.
Stayed 7 nights in Sep 2019

8/10 Good

António

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradável
Stayed 3 nights in Sep 2019

8/10 Good

António

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 2 nights in Aug 2019
Response from Alexandrina Fernandes on 27 Aug 2019
Caro António, muito obrigada pela sua visita e comentário. Esperamos que possa regressar em breve. Cumprimentos

6/10 Okay

jose

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pequeno almoço mt mau e piscina longe
A piscina ficava longe do nosso alojamento, o que ñ foi agradável pq ñ sabiamos q iamos ter que nos deslocar... mas o q mais me desiludiu foi o pequeno almoço ja estivemos em muitos sitios alojados mas sem duvida este foi o pequeno almoço com pior qualidade/variedade.uma zona com produtos regionais de excelência e ñ tem a capacidade de inclui—los na principal refeiçao do dia dos seus hospedes. Fiquei muito desiludida. As instalaçoes eram asseadas e nada a apontar. Mas tem que melhorar os pequenos almoços e informar melhor que a piscina é noutras instalações.
Stayed 1 night in Aug 2019
Response from Alexandrina Fernandes on 22 Aug 2019
Boa tarde Caro José, Agradecemos a sua visita e comentário. Informamos, via email, que a piscina se situa na Quinta das Covas, e que está a 1,5 km de algumas das casas.Trabalhamos diariamente para melhorar os nossos serviços. Com os melhores cumprimentos,

10/10 Excellent

Daniel, Brabança

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es diferente, la verdad que todo el pueblo es el alojamiento. Curioso, tienes que pasear por el para ir a los distintos sitios y es una experiencia diferente. El restaurante es excelente. Falta punto de carga de vehículos eléctricos
Stayed 1 night in Aug 2019
Response from Alexandrina Fernandes on 23 Aug 2019
Hola Daniel, Muchas gracias por su visita y comentario. Gracias por la sugerencia. Esperamos que puedan volver. Un saludo

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Alexandrina Fernandes on 23 Aug 2019
Muito obrigada Antonio pela visita e comentário. Esperamos um regresso. Cumprimentos,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Alexandrina Fernandes on 14 Aug 2019
Thanks for the visit. We hope to receive you again. Best regards from A. Montesinho team

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jederzeit wieder
Sehr schönes Hotel, sehr feines Frühstück und mega guten Kaffe. Lage ideal auch zum ein bisschen sein.
Stayed 1 night in Aug 2019
Response from Alexandrina Fernandes on 9 Aug 2019
Dear Guest, Thank you for your rating and we hope you had a pleasant rest days. We work every day to improve service to our customers. We look forward to welcoming you back very soon. With best regards from the whole team of A. Montesinho Turismo,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from Alexandrina Fernandes on 8 Aug 2019
Estimado Hóspede, Agradecemos a sua avaliação e esperamos que tenha passado uns agradáveis dias de descanso. Trabalhamos todos os dias para melhorar o serviço para com os nossos clientes. Esperamos poder voltar a recebê-los muito em breve. Com os melhores cumprimentos de toda a equipa da A. Montesinho Turismo

6/10 Okay

Rui

Disliked: Room comfort
Stayed 1 night in Jul 2019
Response from Alexandrina Fernandes on 8 Aug 2019
Estimado Hóspede Domingos S, Muito obrigado por ter escolhido a A. Montesinho Turismo. Esperando ter a oportunidade de voltarmos a recebê-lo em breve, apresentamos os nossos melhores cumprimentos,

6/10 Okay

Costa

Stayed 1 night in Jul 2019
Response from Alexandrina Fernandes on 8 Aug 2019
Estimado Hóspede, Muito obrigado por ter escolhido a A. Montesinho Turismo. Esperando ter a oportunidade de voltarmos a recebê-lo em breve, apresentamos os nossos melhores cumprimentos, Alexandrina Fernandes

8/10 Good

José Luiz dos Santos Vaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Alexandrina Fernandes on 5 Jun 2019
Estimado Hóspede José Vaz, Agradecemos a sua avaliação e esperamos que tenha passado uns agradáveis dias de descanso. Trabalhamos todos os dias para melhorar o serviço para com os nossos clientes. Esperamos poder voltar a recebê-los muito em breve. Com os melhores cumprimentos de toda a equipa da A. Montesinho Turismo

8/10 Good

marcelo

Liked: Staff & service, room comfort
Vale a pena, bom custo benefício !
Nossa experiência foi de apenas um dia, marcada pelo bom atendimento. A localização é um pouco afastada do centro da cidade, mas com uma bela paisagem no caminho. O lugar é bonito e bem tranquilo, porém especificamente a limpeza da unidade precisa de atenção.
Stayed 1 night in Apr 2019
Response from Alexandrina on 5 Jun 2019
Estimado Marcelo, Agradecemos a sua avaliação e esperamos que tenha passado uns agradáveis dias de descanso. Trabalhamos todos os dias para melhorar o serviço para com os nossos clientes. Esperamos poder voltar a recebê-los muito em breve. Com os melhores cumprimentos de toda a equipa da A. Montesinho Turismo

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hospitalidade mas sem condições para famílias.
Reservei uma suite familiar para 2 adultos e 2 crianças e fiquei alojada num quarto com wc privativo mas tinha de compartilhar a casa com outros hospedes. Nunca fui informada que íria ficar numa casa. A suite familiar com 1 cama de casal, 1 cama de solteiro e um sofá cama. O sofá cama tinha cum cochão finissimo que ninguém conseguia dormir sem dobrar o estrado todo. Inadmíssivel. Conclusão: Dormimos 3 na cama de casal.
Stayed 2 nights in Apr 2019
Response from Alexandrina Fernandes on 5 Jun 2019
Estimado Hóspede, Muito obrigado por ter escolhido a A. Montesinho Turismo. Gostaríamos de lhe agradecer os comentários que aqui escreveu, lamentando que a experiência que viveu, não tenha atingido as suas expectativas. Faremos a devida análise interna, no sentido de podermos corrigir alguns dos pontos mencionados, que são habitualmente muito apreciados por quem nos visita. Esperando ter a oportunidade de voltarmos a recebê-lo em breve, apresentamos os nossos melhores cumprimentos,

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Alexandrina Fernandes on 22 Apr 2019
Dear Guest, Thank you for your rating and we hope you had a pleasant rest days. We work every day to improve service to our customers. We look forward to welcoming you back very soon. With best regards from the whole team of A. Montesinho Turismo,