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"Communication between staff is very poor."

"Rooms were nice and big, I had a fab view across the water. Little dated and could do with a minor revamp, but that’s fine. Staff were nice in the hotel. Breakfast was very nice and good for the price (although dining room was a bit difficult to find) Service was slow in the bar area for evening meal, didn’t feel overly welcoming. Food was nice but they made a mistake with a nut allergy that I declared. This was handled really well by the manager - he was apologetic, handled it with the kitchen staff, and replaced & comped our meal. I was absolutely fine and I’m pleased with how it was managed in the end, but more attention needs to be given in the kitchen to stuff like this. Location was good, easy for us to walk to and from to get to everywhere we wanted to in York. "

"Room was ok Tea stain still on bedside table Bed clean. However bed was very uncomfortable rolled together as lower in the middle. Air conditioning very poor, very warm at night. Staff at check in were helpful and friendly. Young man who severed at the bar was pleasant "

"Not really impressed with the hotel "

"The hotel is in a great location for the station, nightlife and shopping and transport. The room itself was large, spacious, clean and comfortable. Would happily stay here again if the price was reasonable. "

"It's one of my favourite hotels in not just Manchester but the UK "

"Room was very clean & tidy. Huge TV. Shower very good. Breakfast buffet was quite extensive. "

"Location is close to train station at Manchester airport. After coming out of station it is a 5 min walk. Room had everything we needed for a 1 night stay. Down side, bed was very hard "

"All good!!"