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Reviews of Aparthotel Adagio Access Toulouse Saint Cyprien

3 out of 5
Aparthotel Adagio Access Toulouse Saint Cyprien
37 Ter Avenue Etienne Billieres, Toulouse, Haute-Garonne

Reviews

8.4

Very good

Rating 10 - Excellent. 123 out of 345 reviews" "
Rating 8 - Good. 164 out of 345 reviews" "
Rating 6 - Okay. 44 out of 345 reviews" "
Rating 4 - Poor. 10 out of 345 reviews" "
Rating 2 - Terrible. 4 out of 345 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Inderdip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It feels like home
Stayed 1 night in Apr 2024
Response from Christelle Kueno, general manager on 11 Apr 2024
Dear Inderdip,Your review litteraly warms my heart. I hope we welcome you another time and we keep that same promess.Thank you very muchWarm regards,

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness
Location was great but the rooms facing the street are dark because of the trees need to have all the lights on and even then it feels gloomy. We stayed over the end of the month and apparently the wifi code and garage door code changed but no one let us know. Some really nice bars and restaurants within a block or two, and an easy walk to town.
Stayed 4 nights in Jul 2023

10/10 Excellent

Ronaldo Carvalho

Liked: Room comfort
Great location and good amenities
The unit was much bigger than I expected and it even had a bathtub! The carpet-like fixture on the floor is unusual and there were stains around it. The bed, pillows and blanket were great. The heating system is a bit noisy but it does the job. Wifi is really good although it might let you down for a few minutes at peak times. Kitchen is well equipped with glassware, cutlery, crockery, pots, pans, chopping board and even a tea towel. This is my second time staying in one of their units. They seem to be improving but a few minor things would make a huge difference such as instructions on how or where to dispose of your rubbish, a couple of hooks or perhaps a coat hanger by the main door. Also, a mat for the bathtub would be great as well. The place was very central, within walking distance of the city centre. Many options for fresh bread around, the closest one being less than 1 minute walk. Good links to public transport. Quiet area at night.
Stayed 7 nights in Dec 2022
Response from BP on 16 Jan 2023
Dear Guest,We very much appreciate your comments regarding your stay at our Aparthotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Bruno PACHECODirecteur - General ManagerAdagio Access Toulouse Saint Cyprien

10/10 Excellent

Laura

Stayed 5 nights in Jul 2022

10/10 Excellent

Neil

Stayed 1 night in Jul 2022

4/10 Poor

AMAL

Stayed 9 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2020

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
The staff were lovely, all so friendly with good english! Things were explained well. The room looked just like the pictures and exactly what I expected. The room was spacious and clean other than one mark on the floor, but that really didn’t affect our stay! The bed was comfy and bathroom was just the right size! Definitely recommend and will definitely go back!
Stayed 3 nights in Jan 2020

8/10 Good

christopher

Liked: Staff & service, property conditions & facilities, room comfort
Good option in pleasant neighbourhood
Staff friendly and near to centre, metro stops and museums also nearby.
Stayed 4 nights in Dec 2019

6/10 Okay

Sofia

Travelled with family
Disliked: Staff & service, property conditions & facilities
Very poor experience. No service. Poor breakfast. No parking around. Limited parking space on payment
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nicely located hotel with clean, sizeable rooms and friendly staff. The kitchenette is particularly useful if you want to save a bit of money eating out, for example by preparing your own breakfasts or lunches. My only negative comments are that our room wasn't cleaned every day (although this may have been due to my partner and I sleeping in most days!) and that occasionally there would be a strong smell of cigarette smoke coming from the other rooms.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En général c'était satisfaisant, et était proche du mrché.
Stayed 13 nights in Feb 2019

8/10 Good

Verified traveller

Very good, reasonable cost
Very good, reasonable cost
Stayed 20 nights in Aug 2018

8/10 Good

Salah, Dallas

Liked: Staff & service, property conditions & facilities, room comfort
Hotel OK for my need. Cleanless some time doubtuous in common part and in room. Breakfast just OK. In one word, you get what you can expect for your money. No more. Staff was very friendly and smiling. This was really appreciable.
Stayed 1 night in Sep 2018

10/10 Excellent

HARILAOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

10/10 Excellent

Gail, Seattle Washington

Liked: Staff & service
Very simple , good enough if youre not planning to spend your time in your room,but, very close to city center and alot of shops,restraunts,pubs.
Stayed 14 nights in May 2018

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again!
Great location. Not far from City Centre. Apartment very clean and secure. Also secure parking available for 10E per day.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value option.
Good stay for the price, which was very reasonable for Toulouse. 30 minute walk to the Capitole, so not exactly the centre of town, but only 10 minute walk to Les Abattoires, the metro and river. Friendly staff. The room was satisfactory and unfussy; the carpet clean but quite hard. As the rooms are treated as apartments, no cleaner visited during my 4 day stay, so something to be aware of. Quite well stocked kitchenette with microwave and double hob in the room. Coffee machine present (no coffee), but no kettle. Decent supermarket next door. Guests are required to leave the kitchen as found, empty their bin and deposit rubbish downstairs when leaving, otherwise they risk an additional charge. Good breakfast, but only hot foods on offer were boiled eggs cooked to your liking; no meats. Wifi good, free option quite fast and fine for streaming youtube etc., but a faster, paid wifi option also available.

8/10 Good

Martin

Liked: Property conditions & facilities, room comfort
Hotel was clean, comfortable and close enough to central Toulouse. The only downside was towels and linens nor changed once in the 4 days we stayed.
Stayed 4 nights in Aug 2017

8/10 Good

Ana

Liked: Staff & service, room comfort
Stayed 7 nights in Jul 2017

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adagio Access Toulouse
Excellent accomodation, reasonably new. Had all the necessary facilities for cooking, heated towel rail in bathroom. Good shower, comfy bed. Easy to find. Staff helpful and friendly, able to speak English well. In Particular a staff member needs recognition - Najima. Parking you had to go around the block to get to the hotel's parking, as there were one way roads surrounding this accommodation, but no problem doing this.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, central hotel
Very helpful reception staff, nice room. We booked 2 double beds and one was a sofa bed but the matress was at least as good as any full double bed - nice!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good value
Good value. Away from tourist area but 20 min walk to centre

8/10 Good

Anil

Liked: Cleanliness, room comfort

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Although the hotel wasn't "downtown," it was in a perfect place, just a 15 minute walk to the city center, near several metro lines and access to the Bike Toulouse station. Clean, helpful staff, and convenient. I also wouldn't bother paying for the 8 Euro breakfast, as you could easily find a cheaper option while walking around town.

2/10 Terrible

Catherine, Dwygyfylchi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sub-standard Accomodation
Poor hotel with no housekeeping or clean towels throughout the 4 night/5 day stay
Response from General Manager on 8 Aug 2016
Dear Guest, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Access Toulouse Saint Cyprien. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno PACHECO Directeur - General Manager

8/10 Good

welsh fan

Liked: Staff & service, property conditions & facilities, room comfort
Wales euros 16
Stayed here for a week for the euros. Good base for staying in Toulouse transport links and close to city centre.

8/10 Good

BB, BB

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice. Brilliant location. Great staff!!
We were really happy with the members of staff! Really polite and welcoming. They are 2 issues that we weren't happy with. The hotel only clean your room after 8 days of your stay!Second issue is that the double bed was quiet a small bed

6/10 Okay

Jane, Australia

Liked: Staff & service
On the Metro line & Airport Bus stop at doorstep
Just outside the heart of the city. Great location and easy to get around. Supermarkets close, and the kitchenette saved me some Euros. Friendly staff. A room on the side may be more quiet than those on the front street.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Very helpful staff. The kitchen area in the room certainly saved us some money during our trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel easy access to centre
Great location with 2 metro stations within 5 min and bus stop outside. Easy 15 minute walk to Toulouse centre. Room clean and quite and the air conditioning brilliant in the heatwave.

10/10 Excellent

Maéva

Stayed 1 night in Jan 2024

10/10 Excellent

Emma

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Philippe

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

STEPHANE

Business traveller
Peut mieux faire
Chambre correcte mais salle de douche froide et carrelage /faïence en état passable
Stayed 4 nights in Dec 2023

6/10 Okay

Remy

Liked: Property conditions & facilities

6/10 Okay

Daehee

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2023

8/10 Good

Mojibe Alma

Stayed 2 nights in Oct 2023

10/10 Excellent

ABDELKADER

Business traveller
Liked: Cleanliness, room comfort
Séjour de 3 nuit l etat de l'hôtel etat propre .situation parfaite a 1 minute du metro et du tramway station arène. Seul bémol il faut que les réceptionnistes disent bonjour et merci et bonsoir avant les clients. 😌
Stayed 3 nights in Oct 2023

10/10 Excellent

GUY

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

ABDELLATIF

Travelled with family
Liked: Cleanliness, room comfort
Bon séjour à la ville rose
Stayed 6 nights in Aug 2023

10/10 Excellent

Rania

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, room comfort
Séjour convenable
Séjour agréable, chambre convenable avec placard coulissant pour ranger les vêtements, les valises...etc. Salle de bain avec sechoir et meuble de rangement. Douche taille correcte. Literie confortable, taille standard. Pratique metro st Cyprien et Patte D'Oie à 4mn à pied. Dommage pas de volets et fiantes de pigeons sur le rebord de la fenêtre.
Stayed 4 nights in Jul 2023

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

camille

Stayed 1 night in Jun 2023

10/10 Excellent

gregorio

Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023

8/10 Good

MARTINE

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Emma

Liked: Cleanliness, room comfort
Très bien
Aparthotel très satisfaisant, la chambre a tout ce qu'il y a d'utile pour un séjour d'1 semaine (salle de bain fonctionnelle, cuisine équipée, grand bureau, placards...). Le lieu est calme et sécurisé.
Stayed 7 nights in Jan 2023
Response from BP on 16 Jan 2023
Madame,Nous vous remercions pour vos commentaires suite à votre séjour dans notre aparthotel.C’est avec grand plaisir que nous recevons vos compliments. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleursBruno PACHECODirecteur - General ManagerAdagio Access Toulouse Saint Cyprien

10/10 Excellent

Sandra

Liked: Cleanliness, room comfort
Très bien
C est une bonne adresse pour un séjour en ville. A proximité du marché Saint-Cyprien et des bords de Garonne. Tout etatit bien a l hôtel : accueil, propreté, literie et petit déjeuner, pas de bruit. La deco est très sobre mais le confort y est.
Stayed 2 nights in Dec 2022
Response from BP on 16 Jan 2023
Chère Cliente,Nous vous remercions pour vos commentaires suite à votre séjour dans notre aparthotel.Nous sommes ravis que vous ayez passé un agréable séjour, un grand merci pour vos commentaires. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleursBruno PACHECODirecteur - General ManagerAdagio Access Toulouse Saint Cyprien