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Hotel Tonala

2.5 star property
Travelers enjoy international cuisine on the garden terrace while handling business needs, then unwind with therapeutic spa treatments for a memorable stay

Choose dates to view prices

Hotel Tonala welcomes guests with a vibrant atmosphere and international dishes at La Terraza restaurant. Enjoy in-room WiFi, relax on the garden terrace, and benefit from amenities like tour assistance, luggage storage, and rejuvenating spa services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
The current price is NZ$95
includes taxes & fees
30 May - 31 May
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Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 80 for adults and from MXN 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Frequently asked questions

Is Hotel Tonala pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Tonala?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Tonala on 30 May 2026 start from NZ$95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Tonala?

Self-parking is free at this property.

What time is check-in at Hotel Tonala?

Check-in start time: 1:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Tonala?

Checkout is at 11:30 AM.

Where is Hotel Tonala located?

Situated in Tonalá, this hotel is 8.1 mi (13 km) from La Sepultura Biosphere Reserve and 8.8 mi (14.2 km) from Iglesia Vieja.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.0

Cleanliness

8.0

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 14 out of 37 reviews
Rating 8 - Good. 10 out of 37 reviews
Rating 6 - Okay. 7 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 5 out of 37 reviews

Reviews

Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Room was really clean and staff very friendly and helpful
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel and staff very friendly
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Service, and hospitality. It had a very clean room with a private bathroom, friendly staff, within the Hotel there is restaurant providing excellent and tasty food I really enjoyed staying here. I am recommending this Hotel. Guest from Vancouver, Canada
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very accommodating and super helpful, nice, and friendly.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off street parking can walk to plaza. Small NYC type room. Clean.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Claudia Lizeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio/calidad es acorde
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación, limpieza y trato del personal, aire acondicionado ok, muy comodo el hotel.
Stayed 4 nights in Mar 2026
Verified

2/10 Terrible

Octavio

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy mala calidad
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

LIDIA MARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está muy bien todo
Stayed 1 night in Jan 2025
Verified

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volveria a hospedarme sin duda...
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy bueno
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación uena
Stayed 1 night in Jun 2024
Verified

8/10 Good

Wendy Roxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VOLVERIA A QUEDARME

MUY AGRADABLE LA ATENCION DEL DUEÑO, RICOS ALIMENTOS, DESCANSE MUY BIEN
Stayed 1 night in Apr 2024
Verified

8/10 Good

Francisca Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Hace años ya me había hospedado en este hotel, pero ahora lo remodelaron y las habitaciónes quedaron muy bien, el hotel esta cerca del centro tiene muy buena ubicación, cuenta con amplio estacionamiento
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Raul

Liked: Cleanliness
Disliked: Staff & service
No hubo agua caliente por 2 días, el baño no estaba acondicionado con el cuarto, en el segundo día hablamos con la dueña y fue muy amable en cambiarnos a otra habitación mejor pero no tuvimos agua caliente, hasta el tercer día fue que lo arreglaron. Salimos al cuarto día.
Stayed 4 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well located, great service. We felt very secure and welcome. One of the best stays in a long time!
Stayed 2 nights in Jan 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la ubicación. No me gusto el trato del personal, la limpieza del baño que es deficiente, no hay agua caliente, mala señal de TV, la fotos que publican no corresponden con la realidad.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
El establecimiento está aceptable: limpio y ordenado.
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
franchement , a éviter !! petit dej , nul ! Chambre digne d'un musé
Stayed 3 nights in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
El servicio de agua caliente no es permanente, las puertas de madera están caídas y se arrastran
Stayed 7 nights in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel where the bathroom smelled like sewer, the towels smelled dirty, and the room stinks like cigarette. Very small parking.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio muy bueno no me gusto que hay mosquitos en las habitaciones
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

RIchard

Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Renato

Stayed 1 night in Feb 2025