Crowne Plaza Toluca Lancaster by IHG

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Luxury
4.0 star property
9.0

Wonderful

Upscale hotel in the business district

At Crowne Plaza Toluca Lancaster by IHG, you can look forward to a corner/local shop, a terrace and dry cleaning/laundry services. Treat yourself to a massage, a body treatment or a facial at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour health club.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$217
includes taxes & fees
31 Oct - 1 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed (Low Floor)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed (Low Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Room

Premium Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, a sofa, a desk, and a chair.

Standard Room, 1 King Bed, Accessible

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a nightstand, and a small table with a lamp.

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Queen Beds

A modern hotel room with a large bed, a desk, and a chair.

Premium Room, 2 Queen Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

A hotel room with a large bed, a desk, and a chair. There are two bedside tables with lamps. The room has a striped wall and a patterned carpet.

Suite

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

A hotel room with a large bed, a desk, and a chair.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

A bathroom with a large mirror, a white sink, and a small plant.

Suite, 1 Bedroom

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A neatly made bed with rose petals and two wine glasses, suggesting a romantic setting.

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Toluca, Crowne Plaza Toluca Lancaster by IHG is in the city centre and near the airport. La Tlanchana and Monument to Ignacio Zaragoza are local landmarks, and the area's natural beauty can be seen at Nevado de Toluca National Park and La Marquesa National Park. Centro De Arte Y Cultura and Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida are also worth visiting. Visit our Toluca travel guide
Map
Paseo Tollocan Oriente No 750, Toluca, MEX, 52170

What's nearby

  • A city street with a monument, tall buildings, and trees.
    Paseo de la Reforma
    56 min drive - 52.5 km
  • Plaza Sendero Toluca
    2 min drive - 2.7 km
  • Town Square Metepec
    10 min drive - 5.7 km
  • Galerias Metepec Shopping Center
    12 min drive - 15.1 km
  • Nemesio Díez Stadium
    13 min drive - 13.6 km

Getting around

  • Metepec Station
    16 min walk
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    13 min drive

Restaurants

  • McDonald's
    2 min walk
  • Tacos Pepe
    13 min walk
  • Fisher's Toluca
    6 min walk
  • Casa Fesule
    10 min walk
  • La Tromperia Tollocan
    2 min walk

About this property

Crowne Plaza Toluca Lancaster by IHG

  • Upscale hotel in the business district
  • At Crowne Plaza Toluca Lancaster by IHG, you can look forward to a corner/local shop, a terrace and dry cleaning/laundry services. Treat yourself to a massage, a body treatment or a facial at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour health club.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Buffet breakfast (surcharge), a free local area shuttle and a porter/bellboy
    • Free newspapers, a front desk safe and a banquet hall
  • Room features
  • All 113 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Cable channels, coffee/tea makers and daily housekeeping

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Frequently asked questions

Is Crowne Plaza Toluca Lancaster by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Crowne Plaza Toluca Lancaster by IHG?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Toluca Lancaster by IHG on 31 Oct 2026 start from NZ$217, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Toluca Lancaster by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Toluca Lancaster by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 800 (subject to availability).

What time is check-out at Crowne Plaza Toluca Lancaster by IHG?

Checkout is at noon. Late checkout is available for MXN 800.00 (subject to availability).

Where is Crowne Plaza Toluca Lancaster by IHG located?

Located in the heart of Toluca, this spa hotel is within 3 miles (5 km) of Plaza Sendero Toluca, Toluca Convention and Exhibition Center and Centro De Arte Y Cultura. San Carlos Golf Club is 3.1 mi (5 km) away. Metepec Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Toluca Lancaster by IHG Reviews

9.0

Wonderful

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 220 out of 350 reviews
Rating 8 - Good. 95 out of 350 reviews
Rating 6 - Okay. 13 out of 350 reviews
Rating 4 - Poor. 5 out of 350 reviews
Rating 2 - Terrible. 17 out of 350 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Disliked: Amenities
Very big room! Looked nice
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the staff are very good. The manager lady of the rooms is exceptionally good
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent with a wide variety of choices. The staff attentive, and room of a high standard. Security was also excellent.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Reception people was good & polite
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price, location and condition, very convenient. Thank you
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Not bad

Nice big room. Comfortable.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Spacious room, clean
Stayed 12 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, good service
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the food at the restaurant and the service.
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great inside
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort
The music was very loud, so from the room you can rest comfortably
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
clen and nice
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside is not good
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The staff was not good
Stayed 7 nights in May 2023