"The villa was spacious and looked nice from the outside.
Inside the spa bath was dirty with dirt marks and the shower gel and shampoo dispenser was empty.
We asked reception to clean the spa bath and fill the dispenser and they just gave me mini shampoo bottles etc. They said as for cleaning depends if staff are available.
I asked for a hairdryer they said its been stolen. We requested a late checkout and lady demanded us to be out on time as they had big group coming to stay.
The next day they made the bed but left the rubbish and provided no fresh towels we had to collect them
There were 2 guys staying at villa next door who chucked meat in our bins so bin guy had to take away bin he said he almost vomited.
On the last day there were flys in the villa plus cockroach and bugs in spa bath.
The lady also advised the outdoor pool was under maintenance and closed so we couldnt use the pool and the bistro was closed.
The accomodation was very far from shops and tourist atrraction.
It seemed the staff only wanted to do bare minimum. The accomodation was average and run down.
On the morning of our late checkout the reception called me at 10.30am as they forgot we had requested late checkout. I felt they were implying us to hurry and leave. We didnt feel welcomed.
I was really disapointed! It was a clear case of false advertising and i dont recommend staying here for the price.
The customer service was appalling and one lady was rolling her eyes at reception."
What's the area like around Tinderry Nature Reserve?
If you're planning to come to the area to visit Tinderry Nature Reserve, take some time to see the rest of the sights while you're in town. This family-friendly area is known for its beautiful beaches and array of dining options.
Where is the best place to stay near Tinderry Nature Reserve?
Punthill Tuggeranong is one of the top choices for your stay based on our traveller data, and this aparthotel offers a restaurant and in-room kitchens. You'll find it 21.4 mi (34.4 km) from Tinderry Nature Reserve. Other good choices in the area include Crestview Tourist Park and Abode Tuggeranong.
If I need to cancel the hotel reservation for my stay near Tinderry Nature Reserve, will I receive a refund?
Yes, most hotel room reservations are fully refundable if cancelled before the hotel's cancellation deadline, which is often 24 or 48 hours before your arrival date. If you booked a non-refundable reservation, you might be able to still cancel and get a refund within 24 hours of your booking. Plug in your dates, click on "Search", then use the "fully refundable" filter to get the best deals available near Tinderry Nature Reserve.