All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 281 out of 1003 reviews" "
10 - Excellent
281
Rating 8 - Good. 345 out of 1003 reviews" "
8 - Good
345
Rating 6 - Okay. 178 out of 1003 reviews" "
6 - Okay
178
Rating 4 - Poor. 143 out of 1003 reviews" "
4 - Poor
143
Rating 2 - Terrible. 56 out of 1003 reviews" "
2 - Terrible
56
7.6/10
Cleanliness
8.2/10
Staff & service
6.4/10
Amenities
6.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
Jeanette
Travelled with family, Travelled with family and small children, Travelled with partner
21 May 2024
Liked: Cleanliness, staff & service
We liked it here because we could take our dog. The property is in the middle of an improvement.
Jeanette
Stayed 2 nights in May 2024
Response from Toni on 21 May 2024
I am glad to hear you liked your stay. We appreciate the feedback and look forward to seeing you again.
Great stay, older property but clean and staff were friendly.
Jennifer
Stayed 4 nights in Feb 2024
Response from Toni on 16 Apr 2024
Thank you for the amazing review! We appreciate the feedback
10/10 Excellent
Tiffany
Travelled with family
5 Apr 2024
Liked: Cleanliness, staff & service, amenities
The place was being remodeled so there were a few things we could use. And the pool and hot tub were shut down permanently. Other then that it was a good place.
Tiffany
Stayed 2 nights in Apr 2024
Response from Toni on 5 Apr 2024
Thank you so much for the great review. We appreciate the feedback.
10/10 Excellent
Jodi
30 Mar 2024
Jodi
Stayed 1 night in Mar 2024
Response from Toni on 22 Apr 2024
Thank you for the great review! We apppreciate the feedback.
Thank you so much for the excellent review. We really appreciate the feedback.
8/10 Good
Darrick
Travelled with group
18 Mar 2024
Liked: Staff & service
It was apparent that the hotel is no longer held by Shilo and seems to be possibly locally owned. However, the front desk employee was pleasant and kind. The rooms were as expected for the price point. I did enjoy the comfort of the bed, along with a very effective air conditioner to cool the room for a comfortable sleep. I feel it matches the price point and with some TLC here and there it would only be more upside.
Darrick
Stayed 1 night in Mar 2024
Response from Toni on 18 Mar 2024
We are in the process of remodeling and look forward to a whole new us in the next year. Thank you for the great review we appreciate the feedback!
The hotel was under construction but it wasn’t too bad. Hallway smelled of cigarettes even though this was a non smoking facility. The tv was so old and worn out it barely worked and the toilet didn’t flush fully in the first flush. Took about 3 times to fully flush.
Heidi
Stayed 1 night in Mar 2024
Response from Toni on 17 Mar 2024
We are so sorry About that, we would have been more then happy to have moved you to a different room and done everything that we could have to make your stay more comfortable if we were informed of this information. Thank you for the review
Under construction and they said all work stops at 6. Works were painting and installing carpet and working till 8pm. Several rooms near me had dogs and they would bark everytime you walk down the hall or walk across your hotel room floor.
Kenneth
Stayed 5 nights in Feb 2024
Response from Toni on 4 Mar 2024
We are dog friendly in the main building. We do call guests regarding dog issues when we are made aware of them. Thank you for the review.
Thank you so much for the incredible review. We appreciate you taking time to submit this review.
10/10 Excellent
Faith
11 Feb 2024
Faith
Stayed 1 night in Jan 2024
Response from Toni on 12 Feb 2024
Thank you so much for the great review. We look forward to seeing you again and we appreciate the feedback!
8/10 Good
Gary, Galt
8 Feb 2024
Liked: Cleanliness, staff & service
Gary
Stayed 1 night in Feb 2024
Response from Toni on 9 Feb 2024
Thank you so much for the great review. We appreciate your feedback.
4/10 Poor
Kenneth
6 Feb 2024
Disliked: Property conditions & facilities
Property being remodeled. No pool or gym. Gym is important to me. Good location, across the street from a Fred Myers and there is a gas station in the parking lot.
They have you sign a contract that there is a $350 fine if you smoke, etc. Never had to sign something like this for a hotel or motel.
Kenneth
Stayed 5 nights in Jan 2024
Response from Toni on 6 Feb 2024
Thank you for the review. We do have that listed on our registration so guest are aware that we will charge if they smoke in the room.
We almost didn’t stay the 2nd night. The only thing that made us go back was it was too risky to try and drive home after our family event late at night in the rain.
Verified traveller
Stayed 2 nights in Jan 2024
Response from Toni on 29 Jan 2024
Well I am sorry you didn't have a good stay. The remodeling has started but won't show any results for a little time. Thank you for the review.
The sign out front was not lit at night. Difficult to see, and we passed by the place twice before finding it.
There were garbage cans and buckets in the hallways catching water. The pool and hot tub are permanently closed, and they no longer offer breakfast.
Treiva
Stayed 1 night in Jan 2024
Response from Toni on 9 Jan 2024
The sign is being replaced as we are no longer a Shilo. Thank you for the review we appreciate the feedback.
Thank you for the review. We appreciate uour feedback.
10/10 Excellent
Jennifer
27 Dec 2023
Jennifer
Stayed 1 night in Dec 2023
Response from Toni on 23 Jan 2024
Thank you for the amazing review. We truly appreciate the time for sharing this with us.
8/10 Good
Tammi
26 Dec 2023
Liked: Cleanliness, staff & service
Tammi
Stayed 2 nights in Dec 2023
Response from Toni on 27 Dec 2023
Thank you for the great review. Your feedback is appreciated.
10/10 Excellent
Ronald, Aurora
18 Dec 2023
Liked: Staff & service
The property is undergoing some updating and repairs from neglected property. The front desk staff was very nice.
Ronald
Stayed 1 night in Dec 2023
Response from Toni on 18 Dec 2023
Thank you for the review. We are excited that the remodel is happening! Wait for the new and improved us soon.
4/10 Poor
John
Travelled with family
10 Dec 2023
Disliked: Property conditions & facilities
Good bed..not much more
The room was adequate to sleep in. Many facilities were done or in repair. They did not clean the room unless you stay for one week.
The place is run down and lots of construction going on.
John
Stayed 2 nights in Dec 2023
Response from Toni on 10 Dec 2023
Thank you for the review. We are under complete renovation at the moment which can't be done without construction. We will have a complete new look soon.
6/10 Okay
Tim
10 Dec 2023
Liked: Cleanliness, staff & service
Tim
Stayed 1 night in Dec 2023
Response from Toni on 11 Dec 2023
Thank you for the review. We appreciate the feedback.
10/10 Excellent
Jose
7 Dec 2023
Liked: Amenities
Jose
Stayed 1 night in Dec 2023
Response from Toni on 7 Dec 2023
Thank you so much for the review. We appreciate the feedback.
It was under construction from one end to the other, pool closed, hot tub closed, fitness room closed, restaurant closed.
There was a nice grass area out back for my dog.
Chris
Stayed 2 nights in Nov 2023
Response from Toni on 30 Nov 2023
Thank you for the review
8/10 Good
Sherry
27 Nov 2023
Sherry
Stayed 1 night in Nov 2023
Response from Toni on 18 Dec 2023
Thank you for the great review. We appreciate the feedback.
8/10 Good
Lisa
24 Nov 2023
Liked: Cleanliness, staff & service
Easy check-in and friendly staff.
Lisa
Stayed 1 night in Nov 2023
Response from Toni on 24 Nov 2023
Thank you for the amazing review. We appreciate the feedback.
6/10 Okay
Mary
Business traveller
18 Nov 2023
Liked: Staff & service, room comfort
Mary
Stayed 1 night in Nov 2023
Response from Toni on 18 Nov 2023
Thank you for the review. We appreciate the feedback
10/10 Excellent
Julie
15 Nov 2023
Julie
Stayed 2 nights in Nov 2023
Response from Toni on 16 Nov 2023
Thank you so much for the amazing review. We really appreciate the feedback.