Thoraipakkam Hotels, Chennai

"Older property, well kept. Very little space in lobby to sit and hang out. Bar is closed off and stuffy. Food options are average."

"Great place for a family stay, Comfortable bed, clean room, Very helpful and friendly staff, Delicious food "

"All great!"

"Very supportive staff who are efficient and willing to assist in whichever way possible"

"Everything was very satisfactory."

"Excellent stay "

"Room was very cold and damp Poor maintenance of bathroom"

"The airport transfer service was excellent. lovely hotel though the food in the restaurant was poor and expensive"

"I recently stayed at The Leela Palace Chennai, and while we faced several challenges during our stay, I would especially like to appreciate Duty Manager Arghya Sarkar. We had issues with the room, AC, and food service, which left us quite disappointed initially. However, when we met Mr. Arghya Sarkar, everything changed in terms of how we felt as guests. He was extremely polite, patient, and genuinely attentive. He took the time to listen carefully to our concerns without interruption and handled the situation with professionalism and empathy. In hospitality, problems can happen — but what truly matters is how they are handled. Mr. Sarkar’s calm demeanor, respectful communication, and sincere effort to make things right made a real difference to us. Because of people like him, we would still consider coming back to The Leela. Thank you, sir, for restoring our faith and for showing what true hospitality looks like🙏"