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"Excellent Hotel in an old Palace. Room was very good and clean. Restaurant food and staff excellent. Hope to stay there again"

"Great service as always "

"The room was very clean and in great condition. The bed was super comfy and the pillows were nice and plush. The closet was a huge walk in style so I was able to unpack and not have to feel like living out of a luggage bag. I loved the in room refrigerator. The shower was powerful and luxurious. Internet connected easy and was a good speed for working. Being an American speaking English only all staff was kind and spoke English for me. I felt right at home."

"Staff were very friendly and helpful"

"Alles Gut! Nur leider kein Transfer zum Bahnhof! Bei gutem Wetter aber in 15 geh Minuten erreichbar!"

"Good Acommation. "

"I had a big problem getting the key to the room. There was no note or message to explain how to get the key. I tried to call several times but there was no answer. It was a most challenging experience."

"Very nice stay"

"We've only been here for a stopover, having had a short but pleasant stay. "

"Look forward to staying here again!"

"This is a beautiful old hotel property. It has great bones and the rooms have been updated and modernized nicely. That said, there are some very quirky aspects to the property. Firstly, there is no reception - just an automated machine that provides a key card. This means that there is no one to ask about parking, amenities etc. The second thing is that no one speaks English at all. The cleaning staff was very sweet but could not speak a word. We had to use Google Translate for all...

"Alles gut, empfehlenswert."

"easy parking"

"The staff were incredibly kind and went above and beyond to make my stay comfortable. Kiara in particular, she works the front desk, is a pure delight and she herself would be the reason I would visit again. "

"Room is spacious."

"Es war nur für eine Nacht. Da wir auf einer Hochzeit zu Besuch waren. Praktisch. "

"Wonderful expérience ! Fabulous room "

"Clean, good scent, nice decor, great breakfast "

"The apartment we had wowed us. Modern design, super clean, super bright, fantastic view, floor heating, strong stable internet. We loved it and will surely book here again when we come to Zwickau again. It was wonderful, we loved it."

"Really cosy, great location, simple instructions.. only thing I’d suggest to improve is the heating is super loud. If that’s fixed then will be perfect "