Condo, 2 Bedrooms | Front of property
Check availability

Reviews of Spacious 2 Bed At Crystal Mountain Resort 2 Bedroom Condo by RedAwning

Spacious 2 Bed At Crystal Mountain Resort 2 Bedroom Condo by RedAwning
12475 Wintergreen Drive, #522, Thompsonville, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 15 reviews" "
Rating 8 - Good. 2 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 1 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Pam

Travelled with family
Liked: Property conditions & facilities
The location was great for getting to all the areas we love in NW michigan and the resort property itself is AMAZING as always - but the condo is dated, should offer more linens for the stay due to the fact that there is no washing/drying machine available. Just didn't get a good "clean at home" kind of feeling - the vent when you enter good use a good wipe down. It's the first thing you see!
Stayed 4 nights in Jul 2023

4/10 Poor

Brent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful park-like setting, well-designed layout
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, big condo. Close to waterpark
Stayed 3 nights in Jun 2021

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful condo at Crystal resort.
Two couples stayed at this condo after attending a local event. The condo was very nice and well appointed. One bedroom suite was upstairs in a loft (no door). It was quite spacious, comfortable and had a nice bathroom. The downstairs bedroom was just a bedroom. The other couple used the bathroom that also services the main area. We all enjoyed our nights sleep. There is an outside patio overlooking a pond and the golf course. We did not take advantage of anything that Crystal had to offer but it was all walking distance away. Directions were easy. Coffee was provided. All in all, a great stay.
Stayed 1 night in May 2021

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The condo was perfect. Cozy and welcoming. The owner was gracious and very hospitable. If we find ourselves back at Crystal Mtn we would choose to stay here again. Loved the location as well.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

2/10 Terrible

Rushda

Travelled with family
Due to the pandemic our family was not feeling safe taking a trip to the resort so we requested Hotels.com to cancel the trip. I called 1.5 weeks prior to the stay explaining that the numbers were spiking up. I was told by the Hotels.com agent that not to worry and that the agent would escalate and get our reservation canceled. I requested to speak to a supervisor, but none was available at the time per the agent assisting me at the time. I also called the resort and they said they did not have a reservation in my name. This indicated to me that the reservation had been canceled. Later I received a call from the owner of the actually condo (private owner) that he was told that no one had actually checked in. He reached out to me directly. I explained what had happened. To my surprise I learnt the service provider is Red Awning. They
Stayed 2 nights in Jun 2020

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
The door would not unlock when we arrived had to wait for 40 min before someone came Out help us
Stayed 5 nights in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The condo was updated and spotless! Very comfortable.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Very clean and beautiful. The price was a bit higher than expected however we were there during peak snow ski season. Wonderful place to stay and easy walking distance to the slopes at Crystal Mountain.
Stayed 1 night in Jan 2020

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location. Beautiful Condo.
Stayed 2 nights in Nov 2019

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from RedAwning Guest Engagement on 26 Aug 2019
Hello Jeffrey, The property sounds great and we hope to host you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019
Response from RedAwning Guest Engagement on 22 Jan 2019
Hello, We're glad you enjoyed your stay and we hope to host you again soon.