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Overview of Hilton Garden Inn Trivandrum

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Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Premium bedding, in-room safe, laptop workspace, soundproofing

Hilton Garden Inn Trivandrum

5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationTrivandrum Secretariat5 min walk
    Popular LocationThiruvananthapuram Zoo3 min drive
    Popular LocationNapier Museum11 min drive
    AirportThiruvananthapuram (TRV-Trivandrum Intl.)24 min drive

Choose dates to view prices

Room, 1 King Bed, Accessible

5/5 guest room rating
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

4.9/5 guest room rating
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

5/5 guest room rating
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds

No guest room rating
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Room, 2 Single Beds

4.7/5 guest room rating
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

About this area

Thiruvananthapuram

Located in Thiruvananthapuram, Hilton Garden Inn Trivandrum is connected to a shopping centre. Kovalam Beach and Hawah Beach reflect the area's natural beauty and area attractions include Thiruvananthapuram Zoo and Napier Museum.
Popular Location

What's nearby

  • Trivandrum Secretariat - 5 min walk
  • Napier Art Museum & Gallery - 3 min drive
  • Thiruvananthapuram Zoo - 3 min drive
  • The Kanakakunnu Palace - 3 min drive
  • Napier Museum - 11 min drive

Getting around

  • Thiruvananthapuram Central Station - 18 min walk
  • Thiruvananthapuram (TRV-Trivandrum Intl.) - 24 min drive

Restaurants

  • Garden Grille — 1 min walk
  • V Bar — 1 min walk
  • The Trivandrum Hotel - 6 min walk
  • Arul Jyothi - 7 min walk
  • Thakkaaram - 8 min walk

About this property

Hilton Garden Inn Trivandrum

Luxury hotel connected to a shopping centre in Thiruvananthapuram with free valet parking
This hotel features a restaurant, an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness centre, a coffee shop/café and a snack bar/deli are on-site. All 132 soundproofed rooms provide free WiFi, free wired Internet and sofa beds. Conveniences include fridges and electric kettles, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Hilton Garden Inn Trivandrum offers 132 forms of accommodation with laptop-compatible safes and a safe. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Thiruvananthapuram hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: INR 930.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Hindi

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2800 square feet of space)
  • Meeting rooms 3

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch LED TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - noon
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for INR 1885.6 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: INR 930.00 per person (approximately)
  • Airport shuttle fee: INR 997 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: INR 0 (one-way), (from 1 to 18 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: INR 1885.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 9:00 AM to 10:00 PM
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Trivandrum Hotel Thiruvananthapuram
Hilton Garden Inn Trivandrum Thiruvananthapuram
Hilton Garden Inn Trivandrum Kerala, India
Hilton Garden Inn Trivandrum Hotel
Hilton Garden Inn Trivandrum
Hilton Garden Inn Trivandrum Hotel
Hilton Garden Inn Trivandrum Thiruvananthapuram
Hilton Garden Inn Trivandrum Hotel Thiruvananthapuram

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 97 out of 177 reviews
5 - Excellent 55%
Rating 4 - Good. 65 out of 177 reviews
4 - Good 37%
Rating 3 - Okay. 8 out of 177 reviews
3 - Okay 5%
Rating 2 - Poor. 3 out of 177 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 177 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location for hotel. Easy to see the sights and a nice pool and good buffet dinner and breakfast
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Star Treatment!
Pleasantly surprised at the quality of room and service! The staff made sure that the room comfort and the restaurant quality was to my personal satisfaction . Well done Hilton Garden Inn. My sincere compliments to the management! TU/USA
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything in town clean and nice. The only thing I did not like was that in the shower the curtain was too small but rest all everything was excellent give feedback to Property staff about this
Stayed 1 night in Jan 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you would expect from a city Hilton
Staff were super helpful. Location is fairly central for Trivandrum. Clean and tidy business hotel. Everything you would expect from a city Hilton
Stayed 4 nights in Dec 2019

1/5 Terrible

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had booked this hotel since it was rated a 5 star hotel and was reasonably priced and a way to transition to and from my longer stay in Kovalam. Unfortunately if you want service, questions answered or assistance in general this is not the place to stay. If you just want a reasonably clean room close to the airport then this hotel would work but don’t expect more. This is NOT a five star hotel. My flight was canceled so I called travelocity to contact the hotel to cancel my first day. After some back and forth the hotel agreed to cancel one night of my 3 night stay. When I checked out the hotel told me I would only be charged for 2 nights. I was charged for 3 nights. I returned for one night for my departure flight to the hotel and attempted to remedy the mixup. The front desk supervisor instructed me that I needed to contact Travelocity, didn’t talk to anyone in the hotel to verify and kept telling me it was my responsibility and problem. After much back and forth he agreed to talk to someone in the hotel. What seemed to be a simple fix requires so much follow up back and forth. My last day in Kerala was an unnecessarily stressful, unhappy one in an otherwise restful, beautiful trip in Kerala. The level of incompetence at this hotel is so high I would not recommend it. The hotel staff ruined my last day in Kerala.
Stayed 3 nights in Dec 2019