"Room was very tired and old and windows were cracked. I had to be moved as my two windows did not shut. New room was larger however the bathroom smelled like a sewer and it was also old and tired with rotting window frames. Bedding and curtains covered in stains. Made me book for breakfast at a specific time, but it was quiet and the food was very basic. "
"No AC and room was so hot, no lift and had a heavy suitcase and lots of stairs, room service menu limited, missing items that I had to ask for. Room furniture old and dated, bad smell when you opened your room door. Would not stay again."
"Eight of us stayed for three nights. The hotel was great:
- Ideally located for visiting central Norwich
- Staff were friendly and helpful
- An old established hotel full of character
- Rooms updated and clean
- Good restaurant and bar
"
"I stayed here some years ago and was very impressed, however it is very tired and dated now, they are doing some renovations in some areas. Definitely not worth the money at the moment."