Executive Suite

Reviews of Electra Palace Thessaloniki

5 out of 5
Electra Palace Thessaloniki
9, Aristotelous Square, Thessaloniki, Central Macedonia

Reviews

9.2

Wonderful

Rating 10 - Excellent. 669 out of 1001 reviews" "
Rating 8 - Good. 250 out of 1001 reviews" "
Rating 6 - Okay. 61 out of 1001 reviews" "
Rating 4 - Poor. 12 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 5 nights in May 2024
Response from Alexia Kolatskou - Guest Relations Manager on 22 May 2024
Dear Maria,Thank you for choosing to visit the Electra Palace Thessaloniki. We have well noted and appreciated your lovely rating and we look forward to welcoming you back soon.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seaside view from the 6th floor
Stayed 2 nights in May 2024
Response from Alexia Kolatskou - Guest Relations Manager on 22 May 2024
Dear Scott,Thank you for visiting the Electra Palace Thessaloniki.We appreciate your great rating and hope to welcome you again soon.Best regards,Alexia KolatskouGuest Relations Manager

10/10 Excellent

Christos, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel that is centrally located. Can not go wrong
Stayed 6 nights in May 2024
Response from Alexia Kolatskou - Guest Relations Manager on 22 May 2024
Dear Christos,We would like to express our sincere gratitude for choosing our hotel for your stay and we want you to know that the time you have taken to share your accommodation experience is extremely valuable for us. We are happy to hear that your stay was comfortable and enjoyable and we hope to welcome you again soon.Best Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Tamir, Beer sheva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Alexia Kolatskou - Guest Relations Manager on 1 May 2024
Dear Tamir,We would like to thank you for taking the time to share with us your great rating regarding your visit and experience at the Electra Palace Thessaloniki. We hope to have more opportunities in the future to welcome you back.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Peter, Redlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the center of Thessaloniki. Amazing view over the plaza. Beds are super comfortable and the staff very helpful. Parking was tho a nightmare as we arrived on Saturday. Had to park 2km away and walk back to the hotel.
Stayed 2 nights in Feb 2024
Response from Alexia Kolatskou - Guest Relations Manager on 7 May 2024
Dear Peter, We are delighted to hear that you found our central location perfect, our hotel elegant and our staff attentive.We are also happy to note that you enjoyed the stunning views to the historic Aristotelous square.Allow me to kindly inform you that being in the most central location of the city and given the hotel building is a historic building, there is no on-site parking. Nonetheless, we do co-operate with nearby establishments, within just 200 meters walking distance from our hotel and our guests benefit from discounted prices. Furhermore our porters are always willing to assist our guests, providing the necessary information and assist with the luggage.We hope to have the opportunity to welcome you again.Kind regards,Alexia KolatskouGuest Relations Manager

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Alexia Kolatskou - Guest Relations Manager on 29 Apr 2024
Dear Paul , Thank you for visiting the Electra Palace Thessaloniki and thank you also for your kind rating. We hope to welcome you again soon and we wish you a lovely week ahead! Kind regards, Alexia Kolatskou Guest Relations Manager

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Alexia Kolatskou - Guest Relations Manager on 26 Apr 2024
Dear Christine,Thank you for the positive feedback. We work hard to offer a warm welcome and make you happy. Hopefully you will visit us again on your next trip to Thessaloniki. Kind Regards,Alexia KolatskouGuest Relations Manager

8/10 Good

Ramzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay overall, the only thing I would update is the gym by increasing the space if possible and / or getting new equipment.
Stayed 2 nights in Mar 2024
Response from Alexia Kolatskou - Guest Relations Manager on 13 Mar 2024
Dear Ramzi,Thank you for your positive feedback on your recent stay with us,We appreciate your suggestion regarding the gym space and equipment.We will certainly take that into consideration for future improvements.We are glad you enjoyed your overall experience and we look forward to welcoming you back soon.Best regards,Alexia KolatskouGuest Relations Manager

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Alexia Kolatskou - Guest Relations Manager on 15 Feb 2024
Dear César,Thank you for being our guest and for posting your lovely rating. We look forward to welcoming you back at the Electra Palace Thessaloniki.Βest regards,Alexia Kolatskou Guest Relations Μanager

10/10 Excellent

Liliana

Stayed 1 night in Feb 2024
Response from Alexia Kolatskou - Guest Relations Manager on 21 Mar 2024
Dear Liliana,Thank you for being our guest and for posting your lovely rating. We look forward to welcoming you back at the Electra Palace Thessaloniki.Kind regards,Alexia Kolatskou Guest Relations

10/10 Excellent

jan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Electra Palace Hotel
Highly maintained throughout hotel. Very welcoming team of professional staff .
Stayed 1 night in Jan 2024
Response from Alexia Kolatskou - Guest Relations Manager on 24 Jan 2024
Dear Jan,We are very happy you chose the Electra Palace Thessaloniki for your stay. We are also very glad to receive your compliments about our kind and attentive staff and our premises.Our team would like to express its gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.Best Regards,Alexia KolatskouGuest Relations Manager

10/10 Excellent

Emiliyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Alexia Kolatskou - Guest Relations Manager on 12 Apr 2024
Dear Emiliyan,Greetings from the Electra Palace Thessaloniki.Thank you for your perfect rating of our hotel and we look forward to welcoming you back.Warm regards,Alexia KolatskouGuest Relations Manager

8/10 Good

christalla, West beach

Stayed 3 nights in Jan 2024
Response from Alexia Kolatskou - Guest Relations Manager on 9 Jan 2024
Dear Christalla, Thank you for choosing to stay with us and we look forward to welcoming you back at the Electra Palace Thessaloniki. Kind regards Alexia Kolatskou Guest Relations Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great location. Breakfast on terrace (weather permitting) is relaxing and enjoyable.
Stayed 2 nights in Dec 2023
Response from Alexia Kolatskou - Guest Relations Manager on 28 Dec 2023
Dear James,First and foremost we would like to thank you for choosing the Electra Palace Thessaloniki for your stay. We were truly pleased to hear that you enjoyed our central location and our hotel. We are happy to note that you enjoyed the breakfast in our Roof Garden with its stunning views and we would love to welcome you back in the nearest future.Best Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a great location and a beautiful hotel. We would stay there again.
Stayed 1 night in Dec 2023
Response from Alexia Kolatskou - Guest Relations Manager on 18 Dec 2023
Dear Sanjay,Thank you for recommending the Electra Palace Thessaloniki after the experience you had with us! We are very glad to receive your compliments about our location in the midst of the city center and our premises.We hope to have the chance to welcome you back in the nearest future.Kind Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a very nice hotel right in the central part of the town, but still very quiet. beautiful view over the sea and near main shopping street and restaurants and bars. staff very professional and super friendly and helpful. overall excellent experience
Stayed 2 nights in Nov 2023
Response from Alexia Kolatskou - Guest Relations Manager on 15 Feb 2024
Dear Thomas,Thank you for this glowing review! We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest and we hope to welcome you back the next time. Warm regards, Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Alper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Alexia Kolatskou - Guest Relations Manager on 21 Nov 2023
Dear Alper,We would like to thank you for taking the time to share with us your great rating regarding your visit and experience at the Electra Palace Thessaloniki. We hope to have more opportunities in the future to welcome you back.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Luca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super property in the heart of the city, on the water and the shopping streets. The breakfast at the top terrace over the sea and the square is incredible (view, food, service)
Stayed 2 nights in Nov 2023
Response from Alexia Kolatskou - Guest Relations Manager on 16 Nov 2023
Dear Luca, We would like to thank you for taking the time to share with us your review regarding your visit and experience at the Electra Palace Thessaloniki. Thank you for your kind words regarding our kind staff and our central location.We will be pleased to welcome you again. Kind Regards, Alexia Kolatskou - Guest Relations Manager

10/10 Excellent

CHARALAMPOS

Liked: Cleanliness, staff & service, property conditions & facilities
It has been a long time i felt and experienced such a great hospitality. Bravo excellent job in all aspects. friendly and professional stuff. I am praout that in thesaloniki at electra palace hospitality excist in its highest you can get. Thanks a lot. Charis antoniou
Stayed 4 nights in Nov 2023
Response from Alexia Kolatskou - Guest Relations Manager on 15 Nov 2023
Dear Charalampos,Thank you for visiting the Electra Palace Thessaloniki and sharing your great rating.Your kind words give us great pleasure and fuel us in keeping our high standards and the customer satisfaction as our main goal.We would love to have the chance to welcome you back for another memorable experience!Best Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Catriona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Grecian Vacation
We spent 6 nights in the Electra Palace Thessaloniki at the end of Oct/ start of November,and it was everything we had hoped for. We arrived at the hotel tired out after a long journey and reception had our room ready well before the official check in time ,and we were very thank for this courtesy.The buffet breakfast offered a great selection and staff were friendly and efficient. The executive room with a sea view had a balcony and a super view of the square and the sea but it wasn't noisy.lt was comfortable and cleaned on a daily basis. The hotel is eco friendly too . Spa facilities were excellent and the outdoor pool although on the small side was adequate for cooling off.l with not hesitate to stay there ai if l ever return to Thessaloniki.
Stayed 6 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on 7 Nov 2023
Dear Catriona,Thank you for selecting the Electra Palace Thessaloniki for your recent stay and for posting this great feedback.We work hard to offer a warm welcome and make you happy and your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests.WitWe are extremely pleased to know that you had a memorbale and comfortable stay and that you enjoyed all aspects of our hotel.Our entire team is looking forward to welcoming you again on your next trip.Warm Regards,Alexia Kolatskou Guest Relations Manager

8/10 Good

Joanna

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location. Great concierge service. Hood selection of breakfast items.
Stayed 1 night in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on 30 Oct 2023
Dear Joanna,Thank you very much for your kind comments which we value tremendously. We are happy to know you enjoyed our concierge service but also the central location and our breakfast.We hope we get the chance to welcome you back soon.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Joy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at this property- staff was very welcoming and helpful. I had requested help on an issue with missing laundry items but it was resolved immediately. Restaurants and places of interest are nearby and within walking distance (though would recommend a cab if you prefer not to walk longer distances). I would definitely stay here in my next visit.
Stayed 4 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on 27 Oct 2023
Dear Mrs. Joy,Thank you very much for your kind words! We are glad to know you enjoyed your stay, our central location but most of all we are happy to know you enjoyed the service of our staff.Whenever you want to re-live the experience you are most welcome here.Looking forward to seeing you again.Best regards,Alexia Kolatskou - Guest Relations Manager

10/10 Excellent

Eleftherios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to stay in Thessaloniki
The location is beutiful, the condition os the property excellent what is still missing some more AI tools and ecofriedly activities which i couldn't recognized.
Stayed 4 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on 26 Oct 2023
Dear Mr. Εleftherios, Thank you for choosing to stay at the Electra Palace Thessaloniki and for taking the time to write your review.We are glad to know you enjoyed the location of our hotel in the midst of the city center and in close proximity to many shops, restaurants and sights.Kindly note that our hotel and our hotel group in general runs a "green philosophy" advancing towards sustainable development.Our hotel obtains the Green Key, an International Enviromental award which demonstrates the establishment's efforts to develop an environmental friendly, sustainable and responsible business.Towards that direction, we have completed a series of eco-friendly actions such as replacing all the light bulbs to led ones, altering our room amenities and placing signs on the beds and in the bathrooms mentioning that the linens and towels in the rooms are changed upon our guests' request. We also value food and we try our best not to waste it.Perhaps you have noticed the sign we have placed on our breakfast buffet encouraging our guests to eat all they take, assisting our goal in preventing food waste.We are are always open to new thoughts and ideas and we will be pleased to welcome you again and hear your thoughts.Kind regards, Alexia Kolatskou Guest Relations Manager

10/10 Excellent

OMER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Absolutely amazing in every way, highly recommended (stayed in Junior suite with access to the club lounge)
Stayed 2 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on 21 Oct 2023
Dear Mr. Omer, We appreciate that you have taken the time to write a review for the Electra Palace Thessaloniki.It is always pleasant to know that our guests appreciate our quality of service and that we were able to fully meet your expectations. We are particularly happy that you enjoyed our junior suite and our executive lounge and its benefits.We look forward to welcoming you back on your next visit. Best Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

KEITH, Rancho Palos Verdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with a fantastic location. You're in the middle of the action. Great cafes, walk to multiple shopping and other food districts. Great walk along the water all the way to the White Tower. Short walks to many tourist destinations. Pay for the upgraded room with balcony and sea view. Our rate included a free breakfast buffett that was delicious and got us ready for the day. We would absolutely stay here again.
Stayed 3 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on 20 Oct 2023
Dear Mr. Keith, Let us thank you for choosing the Electra Palace Thessaloniki for your stay. We are glad we were able to meet your expectations. Our entire team would like to express its gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Best Regards, Alexia Kolatskou Guest Relations Manager

2/10 Terrible

Zoi R

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I’ve stayed in the past and this hotel, and I really liked the service. I also love the location because it’s near everything. I booked my elderly father a room at this hotel. When he arrived, he was informed that he had to park his own car. He found the parking two blocks down in a damp dirty parking garage. According to the staff at the hotel, they no longer provide this service of valet. This place cannot be a five star hotel, and not provide the most basic service.
Response from Alexia Kolatskou - Guest Relations Manager on 2 Nov 2023
Dear Ζoi, Thank you for sharing your feedback with us. We are happy to know that you had a pleasant stay and thank you also for mentioning our kind service.Being in the most central location of the city and given the hotel building is a historic building, there is no on-site parking. Nonetheless, we do co-operate with nearby establishments and our guests benefit from discounted prices. We apologize for the inconvenience you experienced in the enterprise.Our porters are always willing to assist our guests offering guidance and assistance with luggage and we will pass on your comment for valet parking and examine how we can offer the best possible service on your father's next visit.We would appreciate the opportunity to welcome you and your family again.Kind regards, Alexia Kolatskou/Guest Relations Manager

10/10 Excellent

Gila

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel had all new amenities. The breakfast was all inclusive and having the dining room on the toof offered anazing views. Excellent all around.
Stayed 3 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on 17 Oct 2023
Dear Guest,Thank you for choosing to visit the Electra Palace Thessaloniki. We have well noted and appreciated your great rating! We are extremely pleased to know that you appreciated our brand new high-end amenities and the stunning views.We all look forward to welcoming you back soon.Best regards,Alexia Kolatskou Guest Relations

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and attention were of Electra Hotels and Resorts usual high standards. Will be my go to play to stay on future visits to Thessaloniki
Stayed 4 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on 20 Oct 2023
Dear Mr. Peter,Thank you for visiting the Electra Palace Thessaloniki and sharing your great rating and your warm feedback.We are extremely pleased to know that you enjoyed our premium service and the hospitality that our Hotel Group is known for.We would love to have the chance to welcome you back for another memorable experience!Warm Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Kaufman

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations on 12 Oct 2023
Dear Guest,Thank you very much for your kind rating. We are happy to know that you enjoyed your stay and we would love to have the chance to welcome you back for another stay.Kind Regards,Alexia Kolatskou Guest Relations

10/10 Excellent

Lilach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on 10 Oct 2023
Dear Guest,Many thanks for choosing to visit the Electra Palace Thessaloniki. Your great rating is well noted. We look forward to welcoming you back in the near future.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Kaufman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on 10 Oct 2023
Dear Mr. Kaufman,Many thanks for choosing to visit the Electra Palace Thessaloniki. Your great rating is well noted and we look forward to welcoming you back in the near future.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Malena, Burnsville

Stayed 1 night in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on 27 Oct 2023
Dear Mrs. Malena,We appreciate the great rating you have posted and look forward to welcoming you back at the Electra Palace Thessaloniki in the near future.Best regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Dimitrios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exeptional, we were treated exeptionally
Stayed 3 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on 10 Oct 2023
Dear Mr. Dimitrios,Thank you very much for taking the time to share your experience at the Electra Palace Thessaloniki.We are very happy to know you enjoyed your stay with us and that our hotel offered you a memorable experience.Thank you also for mentioning our service level, as this is something we strongly pursue.We would love to get the chance to welcome you back again.Warm regards,Alexia Kolatskou - Guest Relations Manager

10/10 Excellent

Itzik, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
Good serivew
Stayed 4 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on 4 Oct 2023
Dear Mr. Itzik,Greetings from the Electra Palace Thessaloniki!Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our premium service and we hope to see you again very soon.Sincerely,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Shimon, Sammamish

Stayed 5 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on 26 Oct 2023
Dear Mr. Shimon,Thank you for being our guest and for posting your great rating. We look forward to welcoming you back at the Electra Palace Thessaloniki.Kind regards,Alexia Kolatskou Guest Relations Manager

4/10 Poor

Troy, Gilbert

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff is terrible other than the doorman and breakfast staff. Unaccommodating hotel and the front desk staff easily pitch one lie after another. This is a joke of a 5 star hotel - better service can be had at a 2 star. Stay clear of this ugly dirty city that has nothing to offer.
Response from Alexia Kolatskou - Guest Relations Manager on 2 Oct 2023
Dear Mr. Troy,Thank you for your review and the time you spent on it. We always welcome feedback from our guests as it is through your eyes that we can identify areas that we need to improve and find the ways to do it. We read your review with great interest and were troubled with a couple of points that you mention as they do not characterize the level of our hotel. We remain at your disposal to discuss everything and elaborate.Kind regards,Alexia/Guest Relations

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on 29 Sept 2023
Dear Mr. Wolfgang,Many thanks for taking the time to share with us your great rating on your Electra Palace Thessaloniki experience. We look forward to your future visits!Best regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in great and central location Very recommended
Stayed 2 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on 23 Sept 2023
Dear Guest, Greetings from the Electra Palace Thessaloniki. Thank you for your perfect review of our hotel. Looking forward to welcoming you back soon. Warm regards, Alexia Kolatskou Guest Relations Manager

8/10 Good

vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on 26 Sept 2023
Dear Mr. Vladimir,We would like to thank you for taking the time to share with us your rating regarding your visit and experience at the Electra Palace Thessaloniki. We hope to have more opportunities in the future to welcome you back.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Kristy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk gave great service. The buffet complementary breakfast was lovely.
Stayed 4 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on 22 Sept 2023
Dear Mrs. Kristy, Thank you very much for taking the time to share your experience following your stay with us. It brings us great happiness to know you enjoyed your time at the hotel. Our entire team works very hard in offering guests an amazing experience similar to the one we would like to enjoy when travelling and comments like yours are the true reward to our efforts. You are always welcome at the Electra Palace Thessaloniki and we look forward to seeing you again. Kind regards, Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I am in Thessaloniki I stay at Electra Palace because it is in the center of everything. Since they remodeled it is magnificent. Will be back again
Stayed 3 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on 21 Sept 2023
Dear Mrs.Theresa, Thank you very much for your warm feedback. We are very glad to know that you enjoyed all aspects of your stay at the Electra Palace Thessaloniki. Looking forward to your next visit. Best regards, Alexia Kolatskou - Guest Relations Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on 22 Sept 2023
Dear Mr. Anthony,Thank you for choosing to visit the Electra Palace Thessaloniki.We have noted your great rating and we look forward to welcoming you back soon.Kind regards,Alexia Kolatskou Guest Relations

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view of the square and the bay.
Stayed 1 night in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on 19 Sept 2023
Dear Μr. JeffreyThank you very much for your kind rating. We were truly pleased to hear that you enjoyed the stunning views during your stay.We would love to have the chance to welcome you back in the nearest future.Kind Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Joseph J

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The location has to be the best. View of the sea and local boats going by
Stayed 3 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations on 15 Sept 2023
Dear Mr. Joseph, Thank you for choosing the Electra Palace Thessaloniki and for taking the time to share your experience with us. We are glad to know you enjoyed your stay with us, our premises and our central location. We hope to welcome you again soon. Kind regards, Alexia Kolatskou - Guest Relations Manager

10/10 Excellent

ELIAHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Excellent hotel This is the second time we stay at the hotel. Location, service, cleanliness and breakfast are excellent.
Stayed 2 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations on 12 Sept 2023
Thank you very much for your warm feedback. We are very glad to know that you enjoyed all aspects of your stay at the Electra Palace Thessaloniki. Looking forward to your next visit. Best regards, Alexia - Guest Relations

10/10 Excellent

Calliope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well maintained and efficiently run. Management and staff are responsive and facilitating to customer requests.
Stayed 4 nights in Aug 2023
Response from Alexia Kolatskou - Guest Relations on 5 Sept 2023
Dear Mrs. Calliope, Thank you for choosing the Electra Palace Thessaloniki and for taking the time to share your experience with us. We are glad to know you enjoyed your stay with us, our premises but most of all the service level of our staff. We hope to welcome you again soon.Best regards, Alexia - Guest Relations

10/10 Excellent

Theresa, Ridgefield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The location is fantastic, the staff was friendly and attentive, and the food was wonderful.
Stayed 2 nights in Aug 2023
Response from Alexia Kolatskou - Guest Relations on 28 Aug 2023
Dear Mrs. Theresa,Thank you very much for taking the time to share your experience following your recent stay with us.It brings us great happiness to know you enjoyed your time at the hotel, our central location, our menu and especially our staff service.Everyone at the hotel works very hard in offering guests an amazing experience similar to the one we would like to enjoy when travelling and comments like yours are the true reward to our efforts.You are always welcome at the Electra Palace Thessaloniki and we are looking forward to seeing you again.Warm regards,Alexia Guest Relations

10/10 Excellent

Theresa, Ridgefield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, and we felt very welcome. Staff was friendly and attentive.
Stayed 1 night in Aug 2023
Response from Alexia Kolatskou - Guest Relations on 28 Aug 2023
Dear Mrs. Theresa,Thank you very much for taking the time to share your experience following your recent stay with us.It brings us great happiness to know you enjoyed your time at the hotel, our central location and especially our staff service.Everyone at the hotel works very hard in offering guests an amazing experience similar to the one we would like to enjoy when travelling and comments like yours are the true reward to our efforts.You are always welcome at the Electra Palace Thessaloniki and we are looking forward to seeing you again.Warm regards,Alexia Guest Relations

10/10 Excellent

Vasiliki

Stayed 1 night in Aug 2023
Response from Alexia Kolatskou - Guest Relations on 28 Aug 2023
Dear Mrs.Vasiliki,Thank you for choosing to visit the Electra Palace Thessaloniki.We have well noted and appreciated your lovely rating and look forward to welcoming you back soon.Kind regards,Alexia Kolatskou Guest Relations

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, lovely rooms, helpful staff and great atmosphere. The spa has a lovely indoor pool and massage was fantastic. Gym small but good equipment. Rooftop pool area is small and busy but perfect for a cool off and it’s absolutely stunning - great food, drinks & views up there! Staff were brilliant at discretely arranging seating for everyone and calm down kids in the pool who were disturbing those who wanted to have a more peaceful experience! We will definitely cone back here!!
Stayed 3 nights in Aug 2023
Response from Alexia Kolatskou - Guest Relations on 28 Aug 2023
Dear Mrs. Anna,Thank you very much for selecting our hotel and for taking the time to share your experience with us.It brings us great pleasure to know you enjoyed your time at the Electra Palace Thessaloniki and especially our central location, our menu, our 2 pools and our recently and totally renovated spa premises.Our entire team works very hard in offering visitors the same level of service we would like to enjoy when travelling abroad, so thank you very much for recognizing our efforts. We will be looking forward to your next stay and we remain at your disposal for anything you may need.Have a wonderful remaining of summer,Best RegardsAlexia Kolatskou/Guest Relations