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Reviews of Comfort Suites Texarkana Arkansas

2.5 out of 5
Comfort Suites Texarkana Arkansas
5420 Crossroads Pkwy, Texarkana, AR

Reviews

8.0

Very good

Rating 10 - Excellent. 8 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 2 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

8.2/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Guille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great hotel , good welcoming staff
Stayed 2 nights in May 2024

8/10 Good

Michael, Holly Springs

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quick overnight stay. Everything was good
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night manager was very kind she helped us find motel we were lost. Breakfast very good.
Stayed 2 nights in May 2024

6/10 Okay

Rhonda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is not well maintained. Bathroom vent hanging from ceiling and sink was broken. The bowl of the sink. Room dirty and you can tell they used dirty rags on tv and pictures. The night time staff was excellent very helpful. The day time staff looked like a customer. Had no idea she worked at hotel until she started checking someone out. Tank top and jeans. Then they charged my card in error but said they canceled the charge but it's still on my card as pending. Hope that gets resolved. Booked this hotel because from outside it looked very new and updated but the interior is not being kept up. Sad.
Stayed 1 night in May 2024

6/10 Okay

harry

Travelled with family
Liked: Staff & service
Vending machines had been removed. couch and rugs in room were stained. They advertised “convenience store” on premises but there was a counter top fridge with limited drinks. They did have great ice cream and the free breakfast was great.
Stayed 1 night in Apr 2024

2/10 Terrible

mark

Stayed 1 night in Feb 2024

4/10 Poor

mark

Travelled with family, Travelled with pets
Beware! Our recent stay was disappointing. We arrived at night and our floor was busy with people and kids running around. The room next to us was loud. Through thin walls we heard a noisy room yelling and arguing. We asked the front desk to change rooms and were told we could not because they were short staffed on house keeping. The place overall was filthy. A back door was being propped open in the rain by an old chair. Our rooms darkening drapes were missing and a shower curtain was hanging instead. Outside the window a bright parking lot light beamed in. The halls and common areas were filthy. The lady at front desk was helpful and did ask the neighbors twice to quiet and eventually they did. She said there was a prom staying there although so no sight of prom students. Well NEVER stay at the UnCOMFORTable Suites again.
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to locate and reach. Friendly and helpful staff. Seems well maintained. Many restaurants and gas stations nearby, but the area around this and several adjacent hotels is “parklike”, i.e., green and beautiful!
Stayed 1 night in Apr 2024

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute and was extremely satisfied
Stayed 1 night in Apr 2024
Response from Sam on 12 Apr 2024
Thank you so much! See ya next time

8/10 Good

Derick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything around the hotel is very convenient
Stayed 1 night in Feb 2024
Response from Sam on 12 Apr 2024
Thank you!! See you next time