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"Excelente hotel y la vista al lago una belleza! "

"My husband & I thoroughly enjoyed our stay here. The staff are very friendly & knowledgeable, the room overlooking the lake is enchanting, and the breakfast is filling. We would stay here again in a heartbeat!"

"Car parking excellent, the concierge Billy was excellent, enthusiastic and helpful and our room was ready early so great start. It was raining heavily so we popped back to the hotel at 3.30pm to dry off and grab a glass of wine - sorry the bar was shut - so I walked to a supermarket in the rain. Later after eating elsewhere we decided to go back to the hotel for a night cap - the bar was shut - it was 9.15pm. The extra star gained by Billy was more than cancelled by the 'can't do' attitude at reception re the bar. We also had to wait at breakfast. It is well located, comfortable and smart but the strange bar hours would stop me booking again."

"A destination hotel sitting above Varese with gardens overlooking Lake Varese below. We were warmly greeted at reception and having arrived in the evening after a flight and drive, we chose to eat in the restaurant. Good move - the food was very good but surpassed by our waiter's enthusiasm to make crepe suzette at our table, which was excellent and thoroughly entertaining. We stayed in May, so the pool was closed and left before exploring the area but glad we stayed here - charming, historic and whilst there are areas that require a little TLC, it adds to the character. Rooms were comfortable, well equipped and a nice bathroom."

"Great place to stay in Como"

"I almost don’t want to tell anyone about this place, but then the team work so hard, they deserve to be busy! I can’t recommend this place highly enough. From the moment we stepped into reception, we were treated like VIPs, the staff are without exception, incredible. Warm, friendly, professional- every part of the experience feels five star. The family spa is beautiful, the grounds are stunning, the views breathtaking, and the food and drink amazing. We loved waking up to the spectacular views, getting the most gorgeous breakfast and then wandering around the botanical gardens, seeing the donkeys and exploring. A day trip to Lugano is a must, as is Menaggio with the ferry over to Bellagio. Tremezzo and Gandria are also good trips. The hotel was really peaceful when we were there in early May, we didn’t use the outdoor pool as the weather was a bit changeable, but it’s such a great base from which to explore. It’s in a fairly remote spot, so you can’t really walk out of the hotel to other places but Lugano and Porlezza are both a short drive away and the restaurants onsite are great. Word of warning, if you fly in to malpensa airport and drive to the hotel, take the route through Switzerland and Lugano, not the east side of the lake. The roads are pretty treacherous, mountain side and winding and the Italians drive a bit crazy! We will be back to the PSM, we just loved it."

"Great location on the lake and right across from the ferry. Center of everything else in Como. The place is beautiful. Our room was upgraded and very very nice . It was clean and the staff was incredibly helpful. Highly recommended. "

"Front desk staff and concierge were accommodating and friendly. One person was not so nice - ignored us standing there for quite a while even though no one else was around. But other than that, excellent! Spa was amazing! We enjoyed it every day. Would definitely stay here again!"

"Very clean room, loved the roof top terrace and restaurant!!"