2 outdoor pools, pool umbrellas, pool loungers

Reviews of Regency Country Club, Apartments Suites

Regency Country Club, Apartments Suites
Calle Armiche, 1, Chayofa, Arona, Tenerife

Reviews

9.0

Wonderful

Rating 10 - Excellent. 252 out of 425 reviews" "
Rating 8 - Good. 129 out of 425 reviews" "
Rating 6 - Okay. 31 out of 425 reviews" "
Rating 4 - Poor. 10 out of 425 reviews" "
Rating 2 - Terrible. 3 out of 425 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lisa Alexandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely Hotel with a spectacular pool area. However a little out of the way and if you don't have your own transport or use the bus, Taxis can become quite expensive.
Stayed 4 nights in Mar 2024

10/10 Excellent

Karon

Liked: Cleanliness, amenities
Fabulous stay
Stayed 5 nights in Mar 2024

10/10 Excellent

Domenica

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Ghenadie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

patrick

Stayed 1 night in Feb 2024

10/10 Excellent

Fredy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Resort with great views and service.
Stayed 1 night in Jan 2024

10/10 Excellent

Alireza

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
highly recommend
Our stay at the Regency Club Hotel was an absolute great, surpassing our expectations in every aspect. The staff's warm and friendly demeanor was evident from the moment we arrived, accommodating an early check-in at 10:00 despite the official 15:00 timing. The hotel's well-thought-out design creates a harmonious blend of luxury and comfort, providing a visually appealing and serene atmosphere. Notably, the emphasis on relaxation and yoga facilities added an extra layer of tranquility to our experience. The rooms were a haven of peace, and the attention to detail was evident throughout. The staff's genuine hospitality and willingness to go the extra mile further enhanced our stay, making it a truly memorable 3+1 nights in the heart of Tenerife, Spain. We look forward to returning to this hidden gem for another enchanting escape in the future.
Stayed 3 nights in Dec 2023

10/10 Excellent

Elaine

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Central areas of hotel are lovely. Staff are friendly and helpful. Rooms are in need of a refurb but that’s reflected in the price. Bar on site closes early. This place is ideal if you want a quiet holiday. Restaurant and supermarket up the hill from here. Not particularly suitable for those with mobility issues. Bus stop a five minute walk away. Taxis between 8-10 euros to Los Cristianos, Las Americas. 12 Euros to Costa Adeje. Free bus to beach from hotel at 10:30. Returns at 17:30. Go for bus early as it fills up quickly and it departs at 10:30 sharp
Stayed 7 nights in Nov 2023

6/10 Okay

Verified traveller

Travelled with family
Room was ok, the bath was a bit dirty but we washed it out with the shower head. Overall it was good for the price but I think the rooms could do with an update
Stayed 1 night in Nov 2023

2/10 Terrible

Scott

Stayed 1 night in Nov 2023

10/10 Excellent

R

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Allan

Disliked: Cleanliness, room comfort
I’m serious need of an upgrade
This hotel is in need of a serious upgrade. The rooms are dismal and tatty. The bathroom was horrendous. The air conditioning unit leaked on to my clothes in the wardrobe ( which was ineffective) and stained three of my dresses. We only chose this hotel to be with our friends and their kids. We won’t be back.
Stayed 7 nights in Oct 2023

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, room comfort
Fantastic place!
Fantastic property, with amazing staff. Special mention to Bruno on the reception desk. Very good communicator, and made real effort to great us every day. Restaurant food was lovely, and reasonably priced. Would 100% return in the future.
Stayed 14 nights in Aug 2023

10/10 Excellent

Steven

Stayed 3 nights in Jul 2023

6/10 Okay

Rachael

Travelled with family
Liked: Room comfort
Could do better
So this is definitely a four star but is pretending to be a three star for some reason. The man on the front desk that checked us in was rude and is the only reason that I wouldn’t return to this hotel. The bar guys Rodrigo, Alfredo and Daniel absolutely made our trip. Our daughter was made to feel like a princess every day by them and we will be forever grateful for their kindness and absolute dedication to their jobs. Pool bar food was lovely. We did see a manager a couple of days but he barely spoke to guests. The room was cleaned once in three days but others were having their rooms cleaned daily so not sure what happened here. Ants are everywhere here and it’s worth noting that this may have something to do with the cleanliness by the pool. The hot tub is freezing cold so not hot. Locals are welcomed here with day passes and we had issues with some very drunk day visitors being rude, nasty, inappropriate in front of children and even trying to take our daughters pool toys! Whilst we absolutely loved our holiday and made the most of it. If a couple of changes were made, this place could be so much better!
Stayed 9 nights in Apr 2023

8/10 Good

Takahiro

Stayed 1 night in Dec 2022

10/10 Excellent

Pavlo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

John

Travelled with family
Liked: Cleanliness, property conditions & facilities
Having stayed at this property on six occasions it is sad to see that no entertainment is available like bingo and singers. Also the shuttle bus only ran once a day. However the staff were as wonderful as ever. Sadly we had very noisy neighbours but that is not the properties fault. Maybe it was because we went in a different month than normal.
Stayed 7 nights in Mar 2022

8/10 Good

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
On arrival to the property the man that checked us in was really nice and gave us all the information that we needed- very well done. Our room was pleasant had a good balcony and room was clean. However, the door that led onto the balcony scrapped along the floor and points got stuck because it was too long. The bathtub was a jacuzzi setting and we pressed it and lots of black stuff came through it. You had to ask for the room to be cleaned 24th beforehand one day we did and they said they were already full for the next day. When asked the bar staff at the pool regarding pool they said they didn’t know and speak to reception. The area is not much to do at all all the bars and restaurants are a 10min drive cost of 10euro each way by taxi. There’s a bus stop but they’re every 30 mins and you have to by a bus card. The hotel got the sun small amounts because of it being high up it got all the clouds so it was hard to be in the pool and sunbathe. The breakfast was nice good selection and tasted nice
Stayed 5 nights in Mar 2022

6/10 Okay

Linda

Travelled with family
Disliked: Cleanliness
Fantastic potential but needs deep clean and maintenance.
Stayed 1 night in Mar 2022

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I fully recommend this place . Stuff it’s amazing and makes you feel like home .I’ll be back for sure !😊 Thank you guys for such an amazing time !
Stayed 4 nights in Nov 2021

8/10 Good

Alexander

Travelled with family
The pool and outdoor facilities are amazing. However the rooms need a bit of renovation. They were clean but the bathroom bin hadn’t been changed and the glasses and cutlery in the kitchen were not clean. It’s a flat but there is not kitchen soap or cloth and they don’t come everyday to clean it, which means the kitchen stuff was badly clean by the people before us and the cleaners didn’t check. This is really not ok, especially in time of covid. Also there is a sofa bed in the main room but no shutters on one window so not ideal to sleep.
Stayed 4 nights in Nov 2021

10/10 Excellent

Billyrimmer, Uk

Travelled with partner
Liked: Cleanliness
Perfect hotel, lovely property, perfect location. Free shuttle bus is a bonus. Bottle of fizz in your room is a nice touch.
Stayed 6 nights in Mar 2020

10/10 Excellent

Claire, London

Travelled with family
Liked: Cleanliness, amenities
Wonderful staff, spacious apartments, great facilities. Property is not in the thick of the crowd and there’s a free shuttle.
Stayed 8 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and service were both excellant. However, this holiday was advertised by Expedia.co.uk with a "12 minute shuttle transfer" from and to the airport with a picture of a mini bus- the reality, after a tiring journey in the first place, was a full coach that dropped off weary travellers at numerous hotels and took one hour and twenty minutes to reach our hotel where the driver dropped us off at the bottom of a very steep hill stating he could not get his coach into the car park of the hotel which clearly was not true as the hotel provided a daily coach service to the built up areas on the coast in a coach of the same design that parked outside thr hotels front door! On the return journey we paid extra for a taxi which took 12 minutes to get to the airport. I like Expedia and have booked holidays through you on several occasions but please dont produce false advertisements as it lets down Expedia.co.uk.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very Friendly staff. Visited 4 times and will return
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self-catering apartments. Traditional and spacious.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times now. Staff are excellent, lovely resort. Highly recommended.
Stayed 2 nights in Nov 2019

10/10 Excellent

daniel

Stayed 4 nights in Oct 2019

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regency was Outstanding
It was a wonderful experience in a very peaceful setting. Support from the staff was friendly, professional and thorough.
Stayed 7 nights in Oct 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fantastic place for a complete switch off , not much around but that’s what we wanted, wish we could have stayed longer, some great touches that mean a lot such as welcome drink on arrival and fizz and water in the fridge, the best facilities I have ever had for a late flight for shower and change, we will be returning
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very relaxing and chilled. Breakfast was great rooms excellent and spacious. Be great if there was a proper games room to play pool and table tennis or in an outside area out of the sun! Staff were friendly and helpful although sometimes they seemed overworked and a little stressed- needed more staff in the bar areas. Louise
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Location was ideal Children's facilities were good Pool area was awesome and the bar staff friendly
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jul 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
The breakfast, lunch and the pool area is very. But the rooms were ok, nothing special but not terrible. The bathroom needs updating. The cleaners dont sweep the floor which is disappointing as it gets dusty. Its in a nice quiet location and about 8 mins by taxi from main areas. The staff, i found condescending and not friendly or cheerful.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a family break. The pool, the playground and the personnel worked together to make our holiday special.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here, the apartment was really nice and big with and excellent balcony. The pool was fantastic and the overall aesthetic of the hotel was really chilled and nice. Something to note, the hotel is a ten minute drive from the main spots but walking is not an option due to the motorway you would have to cross. They do ha e shuttle but I did not use this.
Stayed 3 nights in May 2019

8/10 Good

Roodie, Stockport

Travelled with family
Liked: Cleanliness, property conditions & facilities
Calm, Serine atmosphere Pool very cold Air Con in the room doesnt work but it was ok for April
Stayed 6 nights in Apr 2019

4/10 Poor

Tian

Disliked: Cleanliness, property conditions & facilities
Sadly disappointed
The place it’s self is beautiful unfortunately there are too many things that let it down, it starts with them being understaffed, the restaurant service extremely poor food, to the utensils in your apartment not be correct, cupboard doors nearly falling off. It’s just the longer we stayed the more let down we felt. The pool was extremely cold as was the jacuzzi. Apparently there machine that heats wasn’t working. For the amount of money and the way they portray them selves as 4 or 5 starts it did not meet expectations at all. It was still a beautiful hotel when you don’t look to close and some of the staff was a stand out, but overall I wouldn’t return to this hotel a there is to much companionship to be as expensive and no where near as good as other places half the price.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed at the Regency and we had a smaller room this time but it was still more than big enough for four of us and we had another great stay.
Stayed 7 nights in Feb 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet/Perfect
The place was really nice - quiet, relaxing, nice location. The pool was inviting. The rooms were great. We will definitely stay here again. My only suggestion is to have those little packets of sugar in every room or maybe a few teabags to start with. Also, we only had one towel for 3 people, a very minor mistake. Overall, FANTASTIC!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
all very good. Activity for 2 year old? There was little to none.
Stayed 7 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poolside duplex apartment was great - nicely decorated Balinese-style. Huge pool. Not walking distances of the beaches, but there is a free shuttle bus (or coach at peak times) from the hotel at given times - rather frustratingly, the bus company in question does not allow small suitcases on board, even when there is plenty of room; we got a rather 'computer says no' response. Couple of restaurants 10-15 mins walk away in Chayofa if you want a change from the hotel food, which is reasonably priced but nothing special. Some hotel staff friendlier and more helpful than others.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We loved the pool area and the hotel grounds but the rooms need some serious renovation. Everything is of need of Repair or like I said even better complete renovation to match the quality of exterior and the hotel grounds. Definitely not a 4* hotel
Stayed 7 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019