Aerial view

Reviews of Apartment in Torres Del Sol, Los Cristianos, Tenerife, Canary Islands


Reviews

5.6
Rating 10 - Excellent. 4 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 2 out of 25 reviews" "
Rating 4 - Poor. 2 out of 25 reviews" "
Rating 2 - Terrible. 10 out of 25 reviews" "

6.4/10

Cleanliness

4.0/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Veronika P.

Liked: Cleanliness
Good accomodation
The biggest advantage of this apartment is its location, very close to the beach. The equipment of the apartment is not perfect, especially the kitchen ( old pan, dull knifes), but otherwise we were very satisfied with our stay:)
Stayed 11 nights in Mar 2024

6/10 Okay

Andrew, buncrana

Travelled with group
Liked: Amenities
Disliked: Cleanliness
Close to the road bottle banks emptied ever night at 2.15 am and the bedroom was the balcony have pay €1 a hour for A.C
Stayed 7 nights in Mar 2024

8/10 Good

Sandie C.

Liked: Cleanliness
Torres del Sol
the resort was wonderful. The apartment was very dated but adequate.
Stayed 14 nights in Feb 2024

4/10 Poor

andrei l.

Liked: Cleanliness
This apartment needs modern renovation
The bedroom windows overlook the garbage collection center where it is very noisy until 2am every night When glass bottles are broken during recycling from the big shopping center...And the early and noisy delivery of goods to the shopping center starts at 5 am....
Stayed 13 nights in Nov 2023

10/10 Excellent

Colin M.

Liked: Cleanliness
Week long stay
Property as described. Great location.
Stayed 8 nights in Mar 2023

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is unkempt and in need or refurbishment!
Stayed 7 nights in Jan 2020

8/10 Good

Valerijs P.

nice
nice apartments ,a bit small but nice and tidy,close to the beach. Only one problem we had in the beginning was to find the apartments ,because the address was wrong,but nice people helped us ;)
Stayed 7 nights in Feb 2019

10/10 Excellent

Svitlana A.

The best localization, great apartment! Самая лучшая локализация, отличная квартира!
Fully equipped with everything you need. Despite the proximity of restaurants - very quiet at night. Friendly host. Absolutely recommend to everyone !!! Полностью оборудованная всем необходимым. Не смотря на близость ресторанов - очень тихо ночью. Доброжелательный хозяин. Абсолютно всем рекомендую!!!
Stayed 9 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
It was a bit difficult to find the room because of the way the way the numbers are organized. The apartment was clean and functional, needs a bit of updating but it was fine for me. Id definitely book again.
Stayed 7 nights in Nov 2018

2/10 Terrible

malcolm ward

horrible
apartment unbelievably bad draw fronts hanging off and dangerous everything in apartment needs badly updating would not recommend any body to stay there until it is made liverble Malcolm+Mandy ward
Stayed 7 nights in Nov 2017

2/10 Terrible

Ann T.

No stars for this
There aren’t enough words to describe how bad this property was. The apartment was dirty dark and unkempt. We had to phone England in order to get access to this property. You would have thought that the owner would have emailed the information prior to arrival. The complex itself was great and the location was great with other owners having lovely apartments a lot cheaper. I’m not going to go on about it but think twice and a note to self never again.
Stayed 7 nights in Nov 2017

2/10 Terrible

David C.

Immediately walking into the apartment I was not at all impressed
Bedroom Wall light on left side wall broken, Wall light on right side broken, Bulb shade on centerfan half broken off, Curtain track over window held together with adhesive tape,hooks on the curtains broken off disallowing curtains to be pulled completely together. Lounge Light on center fan not working, two draws on chest of draws had no fronts with the relief on another one missing,wall paper in wardrobe partly missing, T.V. had only one available station( Sky news) Bathroom had damaged slats on venetian blind, would have expected bathmat for safetly in bath but none ,went and bought one. Would have expected a change of beding and towels after one week, none appeared. I am refering these points to you as I have been charged £50 00 as a damage fee and would like these problems to be taken into account .
Response from VrboOwner on 25 Mar 2020
Hi, Im sorry you feel this way please accept my apology, the 2 draws have the fronts missing because these are shoe drawers, wall lights only the bulb had gone, there was no damage at all to these, regarding the centre fan light the bulb was loose on it, nobody told me about the curtains at all, i was really upset to find out nobody told me about this issue only yourself which has no been rectified, also regarding the TV in all countries sky is now aware of people using abroad and have took off all the channels, same with my daughter in Portugal, so all EU countries will lose there sky unless they get it through the internet, the bathroom slats were replaced 2 weeks ago again im very surprised that nobody has told me, Bath mat thank you for advising me on this as ive now requested to get one of these for the bathroom, regarding change of linen, because there was only 1 person staying here in your group we made 2 beds up for you to use both of them and also left extra towels. Again please accept our apologies and certain changes will be made.

10/10 Excellent

Emma W., Leeds

Clean and tidy. Fantastic complex and location
Brilliant holiday, fantastic complex and facilities would happily stay again
Stayed 7 nights in Feb 2017

2/10 Terrible

Denis Max W.

Disliked: Cleanliness
Dirty
Is was very dirty. And the owner did nothing about it.
Stayed 12 nights in Jan 2024

2/10 Terrible

Eliana P.

Disliked: Cleanliness
Pessima gestione accoglienza e comunicazione con gli ospiti
All'arrivo nessuno ci ha ricevuto se non una scatoletta con le chiavi dentro. Ai nostri solleciti scritti al proprietario riguardo l'assenza di una pentola per far bollire l'acqua della pasta, uno scolapasta, non c'era neanche una tazzina per il caffè,lui o lei non ci ha nemmeno risposto! Della serie, una volta presi i soldi, chi si è visto si è visto!!! La camera da letto è sul balcone verandato, con tutti gli spifferi e i rumori annessi!!! Se fosse stata ben isolata e con la finestra che si fosse chiusa non ci sarebbero stati problemi!! Ma così non è. Appeso all'interno dell'appartamento c'era un "tariffario" in caso avessi avuto bisogno di contattarli,dai 30€ ai 50€ in base all'orario!! Siamo stati 3 mesi in Tenerife ed è la prima volta che assistiamo ad una totale assenza anche telefonica di chi dovrebbe erogare il servizio visto quanto lo abbiamo pagato!!!
Stayed 7 nights in Feb 2023

8/10 Good

Pany R.

Liked: Cleanliness
Bien
Bien
Stayed 8 nights in Dec 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness
Gedateerd maar op een perfecte locatie
Alles wat je nodig hebt voor een zonvakantie is aanwezig. 2 goede bedden een prima douche. Een super zwembad en de ligging is geweldig. Het appartement was alleen niet klaar. Wij moesten zelf de elektriciteit aanzetten, de bedden opmaken en de bad ruimte schoonmaken en vegen.

10/10 Excellent

Walter C.

Liked: Cleanliness
Posto S P E T T A C O L A R E
Siamo stati benissimo... 2 passi dal mare e da un un litorale stupendo... a 3 minuti dalla bellissima LAS AMERICAS
Stayed 7 nights in Oct 2019

4/10 Poor

redha b.

Liked: Cleanliness
Good place, bad service
The place was beautiful but the service reguarding the property was bad. First of all, the address given to me was wrong.. I had to ask a favor to someone to speak at the phone to have the right address.. When we get the address, we spend 30 minutes to try to open the case where the keys were put.. we call 2 times to ask help in van.. at the end, when we call again they gave us another code to open that keys case.. the code which we receive by email was wrong as well.. We didn't find a double bed asvit was told..but we find a sofa bed for two people but not comfortable at all because broken.. we had to arrange to sleep on the floor using the small mattress of the sofabed.. I tried to use the television in vain.. because there are no signal at all.. We had problems to use the washing machine and it was not safe because of the electric current.

8/10 Good

Lennart I., Kode

Bra
Slarvigt renoverad lägenhet,.
Stayed 8 nights in Feb 2019
Response from VrboOwner on 25 Mar 2020
thank you michael prosser

2/10 Terrible

jose antonio t.

LAMENTABLE
el dia 15 de enero a las 12 de la noche, llego a los apartamentos torres del sol y cual fue mi sorpresa que el apartamento , cuyo nº me había enviado el propietario, estaba ocupado, después de mirar y mirar y gracias al guarda de seguridad hemos deducido que el nº esta cambiado. Al dia siguiente voy a poner la TV y OOOOH¡¡¡¡¡¡ sólo se ven canales ingleses y yo que soy español y estoy en España no puedo ver la TV en catorce días que estuve allí. La limpieza deja mucho que desear hay hormigas, o algo asi, , pequeñitas por todos lados, que asco. yo allí no volvería ni de regalo. un desastre. para denunciarlo.
Stayed 14 nights in Jan 2018