Front of property - evening/night
Check availability

Reviews of Ubud Hills Villas & Resort

4 out of 5
Ubud Hills Villas & Resort
JL. Banjar Dukuh Kenderan, Kec. Tegallalang, Tegallalang, Bali

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Simeon

Liked: Cleanliness, staff & service, room comfort
Great!
This place is amazing! the food is delicious with meat and vegetarian options. The privacy is superb with private pools available and the rooms are huge, clean, and modern. It's down and up a couple of long hills that are a bit of a trek if you are walking but no big deal really and worth the effort.
Stayed 1 night in Oct 2023

10/10 Excellent

Farid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staffs
Stayed 1 night in Aug 2023

2/10 Terrible

Trevy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place was a serious disappointment. We arrived in the early morning hours after the typical nearly 24 hour travel day to a room filled with black mold and reeking of cleaning products in the main sleeping area and septic tank smell in the bathroom. We had to get a few hours of sleep out of necessity and then move on to a new hotel. There's so many great places to stay in Ubud... I do not recommend this one. The location is beautiful from what I saw & the staff was friendly... but the room condition was absolutely unacceptable.
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020
Response from General Manager on 9 Mar 2020
Dear Anonymous Thank you very much for your lovely feedback and shared your great experience during your stay at our resort. We definitely would love to shared your review to all of associate. Wish to welcoming you back at our lovely resort next time . Regards, nia

8/10 Good

Kim Lykke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hele mooie accommodatie met erg vriendelijk personeel, het was schoon en erg mooi. Ontbijt was goed. Helemaal top
Stayed 2 nights in Mar 2020
Response from Ubud Hills family on 8 Mar 2020
Dear Sir and Madam, Warmet greetings from Ubud Hills Villa s & Resort. Firtsly, we are thankful for your positive review that you made for us. we are verry happy to assint you during you stay, we hope you happy to enjoying your holiday with us and we hope we can meet again in another chance in our jungle home. Thank you Kind Regards, Sari

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
villaは清潔で非常に良かった。２階建てだが、外階段使用で室内では繋がっていないタイプ。場所は脇道に入っていく感じで、看板を見落とすとやや分かりにくい。スタッフも多くフレンドリーで良いが、プールを終えた後、それぞれの部屋でシャワーを浴びようと思ったらお湯が出なかった点がマイナスかな。スタッフも対応してくれたが復旧しなかったので妻と子供は別の空き部屋を手配してもらえたのは良かった。
Stayed 1 night in Feb 2020
Response from Nia ms on 11 Feb 2020
Dear Anonymous , Thank you very much for taking time to gave us your stay experience. We are Glad that you were enjoyed your stay, and we do apologise for the water issue experience that you facing during your stay. We do follow up immediately.Once again thank you very much for review and feedback .wishing to welcoming you again at our home away from home in the future. Best Regards , Nia General Manager