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Hotel Azul Esmeralda

3.0 star property

Choose dates to view prices

Hotel Azul Esmeralda provides amenities, such as a coffee shop/cafe and a snack bar/deli. Guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
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About this property

Hotel Azul Esmeralda

  • Hotel by the river
  • Hotel Azul Esmeralda provides amenities, such as a coffee shop/cafe and a snack bar/deli. Stay connected with free in-room WiFi.
  • Additional perks include:
    • An outdoor pool, along with a lazy river
    • Free self-parking
    • Cooked-to-order breakfast (surcharge) and smoke-free property
  • Room features
  • All guest rooms at Hotel Azul Esmeralda include comforts, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes.
  • Extra amenities include:
  • Bathrooms with showers and hairdryers

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10.0 out of 10, Exceptional, 1 review
The price is NZ$342
includes taxes & fees
22 May - 23 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 140 to 180 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 9:00 PM

Frequently asked questions

Does Hotel Azul Esmeralda have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

Is Hotel Azul Esmeralda pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Azul Esmeralda?

Self-parking is free at this property.

What time is check-in at Hotel Azul Esmeralda?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Azul Esmeralda?

Checkout is at 1:00 PM.

Where is Hotel Azul Esmeralda located?

Situated on the riverwalk, this hotel is 5.7 mi (9.2 km) from Cocona Caves and within 25 miles (40 km) of Pichucalco Central Park and Conaculta de Chiapas Cultural Center. Pichucalco Cathedral and Cave of the Lighted House are also within 25 miles (40 km).

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Reviews

Reviews

9.4

Exceptional

8.0

Cleanliness

10

Amenities

10

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Había una cuca en mi habitación y la alberca estaba algo sucia
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy bonito, la habitación acogedora y olía delicioso.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un verdadero placer. El hotel lo estan remodelabdo entre varios socios nuevos y está mejorando mucho. Lo mejor e imperdible es la fina y excelente atención del personal. Son increíblemente serviciales y atentos. En especifico y especialmente Tomas el cocinero. Que chavo tan movido y que actitud. Digna de destacar. Sin más, lo recomendamos mi familia y yo. Ampliamente. Gracias por todo.
Stayed 3 nights in Sep 2025