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"I especially liked how polite and professional the team was throughout my visit. Overall, a great dining experience that matches Mercure’s high standard of hospitality. Highly recommended for anyone staying at the hotel or visiting Garut!"

"The room is great"

"The hotel food is too expensive.. are you guys kidding me ?? Sometimes the food is more expensive than jakarta... what are you guys thinking ??? The breakfast quiality was not even average.. by the way why there are only few employees during breakfast ?? The service was so slow"

"Hotel seperti Villa Harga Okay, kamar besar dan luas (High Class) cocok untuk keluarga, ada sofanya, oowh iya ruang tamunya banyak.. "

"Tidak seduai dgn pesanan... kamar tifak ber AC dan tidak dilengkapi dengan peralatan kamar mandi"

"Pathetic, horrible experience, flies, mosquitoes and lizard in the room. Bedsheets, towels, pillows and toilet with bad odour. No fan, no air conditioning, sleeping in the heat, smell and dirt. Broken furniture, leakage shower, taps and wallwith patches. Why this hotel is listed in the HOTELS.COM is itself a shame and bad reputation for the HOTELS.COM Surprisingly the price for the walk in guests is far cheaper than the price quoted in hotels.com web page. Which it also means that Hotels.com...

"숙박비를 지불하고 피치 못한 사정이 있어 숙박을 하지 못함. 프론트에서 확인 전화가 와서 고마웠음."

"Check in process are so fast, facility is good enough"

"The hot water spring in the room. Instead of having a public hot water spering"