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One Tapachula

3.0 star property
Eco-certified hotel with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for One Tapachula

1 bedroom, in-room safe, desk, laptop workspace
Property video
Interior
Lobby
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi
The current price is NZ$123
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 4
  • 2 Twin Beds
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About the area

Tapachula is home to One Tapachula. Plaza Galerias and Centro Comercial AlaÏa Tapachula are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Miguel Hidalgo Central Park and Volcán Tacaná Biosphere Reserve.
Visit our Tapachula travel guideOpens in a new window
Map
9a. Avenida Sur Prolongacion #382, Colonia Teofilo Acebo, Tapachula, CHIS, 30795

What's nearby

  • Casino Vegas Tapachula - 3 min drive - 2.5 km
  • Izapa Ruins - 3 min drive - 2.9 km
  • Plaza Cristal Shopping Center - 3 min drive - 2.6 km
  • Bicentennial Park - 5 min drive - 4.7 km
  • Miguel Hidalgo Central Park - 6 min drive - 4.7 km

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 20 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • Restaurante El Paisa
  • ‪Toks - ‬9 min walk
  • ‪Nutrisa - ‬12 min walk
  • ‪Tacotorro - ‬6 min walk

About this property

One Tapachula

Eco-certified hotel
Consider a stay at One Tapachula and take advantage of free breakfast (local cuisine), dry cleaning/laundry services and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Express check-out, express check-in and coffee/tea in reception
  • Smoke-free property, a lift and a 24-hour front desk
Room features
All 126 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 11:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Tapachula Hotel
One Tapachula Tapachula
One Tapachula Hotel Tapachula

Frequently asked questions

Is One Tapachula pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at One Tapachula?

As of 13 Aug 2025, prices found for a 1-night stay for 2 adults at One Tapachula on 17 Aug 2025 start from NZ$122.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at One Tapachula?

Self-parking is free at this property.

What time is check-in at One Tapachula?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at One Tapachula?

Checkout is at noon.

Where is One Tapachula located?

Situated in Tapachula, this eco-certified hotel is within a 15-minute walk of Plaza Galerias and Plaza Paseo Las Hortensias. Casino Vegas Tapachula and Centro Comercial AlaÏa Tapachula are also within 2 miles (3 km).

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One Tapachula Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 229 out of 343 reviews
Rating 8 - Good. 78 out of 343 reviews
Rating 6 - Okay. 21 out of 343 reviews
Rating 4 - Poor. 5 out of 343 reviews
Rating 2 - Terrible. 10 out of 343 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, comfortable room and wonderful staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2025

10/10 Excellent

YILIAN

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this property
Stayed 3 nights in Feb 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 1 night in Mar 2025

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good price for a really comfort and clean space to rest.
Stayed 2 nights in Oct 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Santiago Gonzalez

Liked: Cleanliness, staff & service, property conditions & facilities
It is a very nice hotel, I will stay there next time.
Stayed 1 night in Jun 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good breakfast

Nice clean hotel, with a hot breakfast.
Stayed 1 night in Dec 2022

10/10 Excellent

Jackalia

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything and the lady that work at the front desk was very kind and helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent,good customer Service
Stayed 1 night in Aug 2023

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would recommend!! I was looking for a safe and clean hotel and found One Tapachula. If you’re unsure of where to stay this is your option!! :)
Stayed 1 night in Sep 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Service has made amazing everyone is so polite and helpful. Always ready to help.! we will definitely be staying here again
Stayed 1 night in Mar 2023

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very modern

Very nice and modern, just in front of a shopping center
Stayed 1 night in Apr 2023

10/10 Excellent

OLAF

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient
Stayed 5 nights in Apr 2023

2/10 Terrible

Elizabeth

I never check in. The hotel dont have an elevator, no AC
Stayed 1 night in Mar 2024

8/10 Good

flor

Liked: Cleanliness, staff & service
I don't like the breakfast
Stayed 2 nights in Sep 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel; But Dangerous WiFi Requirement

It is a nice hotel with a good buffet breakfast. However, to sign up for Wi-Fi, you must give the hotel access to all of your contacts' information. Not good! Most hotels just have Wi-Fi and a password. Secondly, the bathrooms are tiny, not much they can do about it now; but they are uncomfortably small.
Stayed 1 night in May 2023

8/10 Good

hr

Liked: Staff & service, property conditions & facilities
Missing a small fridge in rooms cause hot wether
Stayed 1 night in Aug 2022

10/10 Excellent

eliseo maheda

Liked: Cleanliness, amenities, property conditions & facilities
Gracias
Stayed 1 night in Aug 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar para hospedarse. Solo falta que hayan restaurantes más cerca.
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la habitación, ubicado en una avenida lo que simplifica moverse a otros lados
Stayed 1 night in Jul 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service
Deberían de tener mas cuidado con la parte del olor a humedad que tiene el hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bb
Stayed 1 night in Jul 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025