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Reviews of Super 8 by Wyndham Taos

2 out of 5
Super 8 by Wyndham Taos
1347 Paseo Del Pueblo Sur, Taos, NM

Reviews

6.8
Rating 10 - Excellent. 226 out of 1003 reviews" "
Rating 8 - Good. 294 out of 1003 reviews" "
Rating 6 - Okay. 209 out of 1003 reviews" "
Rating 4 - Poor. 139 out of 1003 reviews" "
Rating 2 - Terrible. 135 out of 1003 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place looked like it had been remodeled. Breakfast selection minimal. Cereal, waffle, fruit, and coffee
Stayed 1 night in May 2024

10/10 Excellent

Abhishek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Super 8 on 23 May 2024
Thank you for choosing Super 8 by Wyndham Taos!

4/10 Poor

Christina

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Old property that needs to be fixed up. Very limited breakfast choices.
Stayed 2 nights in May 2024
Response from Super 8 on 21 May 2024
Thank you for your review. We are going through some changes and are working towards ensuring the quality of your next stay. Thank you for choosing to stay with us at Super 8 by Wyndham Taos!

6/10 Okay

Gail

Disliked: Property conditions & facilities
We were first given a room that had not been cleaned. The only ice machine was broken. We had white flakes of something on the bathroom floor.
Stayed 1 night in May 2024
Response from Super 8 on 16 May 2024
We apologize for the inconvenience that we may have caused you.We will work harder to ensure that your next stay will be quality.Thank you for choosing Super 8 By Wyndham Taos.

6/10 Okay

steven

Was woken up by a loud radio coming from behind the motel. Told the employee and she took care of it.
Stayed 1 night in May 2024
Response from Super 8 on 15 May 2024
Our apologies for the inconvenience it has caused you. But we are thankful for you choosing us to stay with. We are continuing to work on ensuring a better experience for your stay.

6/10 Okay

Carrell

Travelled with partner
Disliked: Property conditions & facilities
The light in our bathroom was burned out. Management offered to put us in another room but by then we had been in the room for an hour and were unpacked. There seemed to be other instances of disrepair and shabbiness. But management tried to be accommodating.
Stayed 2 nights in May 2024
Response from Super 8 on 10 May 2024
Thank you for your review! We will work harder to ensure the quality of your next stay. Apologies for any inconvenience this may have caused.Thank you for choosing Super 8 by Wyndham Taos!

10/10 Excellent

Elizabeth, westminster

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with our stay. We had a recommendation from one of the employees on Saturday night for a steakhouse, which was very good. The.bed was comfortable , they had a refrigerator and microwave which was good.
Stayed 1 night in May 2024
Response from Super 8 on 10 May 2024
Thank you for choosing Super 8 by Wyndham Taos!We appreciate you!

6/10 Okay

kaushalya

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
Little bith bathroom sink was blocking
Stayed 1 night in Apr 2024
Response from Super 8 on 10 May 2024
Thank you for your review! We will work forward on common issues to ensure the quality of your stay!Thank you for choosing Super 8 by Wyndham Taos!

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The town is amazing.
Stayed 1 night in Apr 2024
Response from Super 8 on 26 Apr 2024
It is Super! Thanks for choosing Super 8 by Wyndham Taos!

6/10 Okay

Forrest

Liked: Cleanliness, staff & service
Average
Stayed 3 nights in Apr 2024
Response from Super 8 on 26 Apr 2024
Thank you for choosing Super 8 by Wyndham Taos!

8/10 Good

Brian

Stayed 1 night in Apr 2024
Response from Super 8 on 28 Apr 2024
Thank you for choosing Super 8 by Wyndham Taos!

8/10 Good

Adyn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Super 8 on 26 Apr 2024
Thank you for choosing Super 8 by Wyndham Taos!

4/10 Poor

Sharon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Rooms not maintained. Floor not clean, commode running, curtains and bed coverlet looked like they had been wadded up in a basket for a month then hung. Was given new room promptly by staff. Requested clean sheets and informed there weren’t any. No staff available to do laundry. Staff trying, not enough help. Room ok sleeping only, reasonably quiet. Poor quality. Upside had refrigerator.
Stayed 2 nights in Mar 2024
Response from Super 8 on 26 Apr 2024
Thank you for your review, since your stay we have been going through some changes with our property and management. Your honesty helps our team grow to ensure a quality experience for your future stays.Thank you for choosing Super 8 by Wyndham Taos!

2/10 Terrible

Ernestina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very noisy. People going in and out all night, doors banging and loud voices. My room was 225 up the stairs and to the right. I didn't sleep
Stayed 1 night in Mar 2024
Response from Super 8 on 26 Apr 2024
We apologize for the inconvenience you endured with your experience stay with us. Thank you for your review, it will help us with ensuring a better quality of stay for the future!

2/10 Terrible

Santiago

Disliked: Cleanliness, amenities, property conditions & facilities
The property displayed internet service and had none
Stayed 1 night in Mar 2024
Response from Super 8 on 27 Apr 2024
We apologize for the inconvenience that you had undergone. Since your stay we have made sure that our guest network is one of the main priorities for our guests. Thank you for choosing Super 8 by Wyndham Taos!

6/10 Okay

James, Austin

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not a terrible place to stay fairly clean. Very noisy, staff seems overwhelmed. Room is ok, missing smoke detector, had leftover food in the fridge when I arrived. Good parking though. I think it was fine for what it costs, but could have been better.
Stayed 4 nights in Mar 2024
Response from Super 8 on 27 Apr 2024
Thank you for staying with us! We apologize for the inconvenience you may had endured during your stay. We are currently going through changes to ensure the quality of your stay will be better than the last. Thank you for your honesty and choosing Super 8!

4/10 Poor

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Super 8 on 27 Apr 2024
Thank you for choosing Super 8 by Wyndham Taos!

2/10 Terrible

Oshane, taos

Stayed 1 night in Mar 2024
Response from Super 8 on 26 Apr 2024
Thank you for choosing Super 8 by Wyndham Taos!

4/10 Poor

Susan, Kelowna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor breakfast
Stayed 3 nights in Mar 2024
Response from Super 8 on 27 Apr 2024
We sincerely apologize for the inconvenience caused to you during your stay. We thank you for your honesty and will work forward to a better experience.Thank you for choosing Super 8 by Wyndham Taos!

4/10 Poor

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities
Not very accommodating
Stayed 1 night in Mar 2024
Response from Super 8 on 27 Apr 2024
We apologize for the experience you had, we are working toward making a better experience for you.Thank you for choosing Super 8 by Wyndham Taos!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is older but clean and staff are easy going and friendly. Small restaurant/cafe next door is excellent. I would stay here again for sure.
Stayed 4 nights in Mar 2024
Response from Super 8 on 27 Apr 2024
Thank you for your review!You are greatly appreciated! Thank you for choosing Super 8 by Wyndham Taos!

2/10 Terrible

Kaiya

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Super 8 in Taos for two nights. Absolutely awful. DO NOT STAY HERE. Had a horrible experience at check-in with completely disrespectful front desk staff. Came with a service dog and politely let them know as I do in every hotel I stay at. They demanded that we provide service animal paperwork with no understanding of the two legal service animal questions they are permitted to ask. This does not comply with ADA law and made us extremely uncomfortable. After trying to explain the law in a friendly manner, we were ignored. We were asked by the staff “what is that going to change?” as they pointed to the no pets sign again. We explained that the service animal is not a pet and that she is working. The staff got visibly upset and said “fine, you can have your pet in the room but we will be inspecting every sheet, towel, and linen and will be charging you for any dirtied or damaged items.” This statement also does not comply with ADA law. I then had to call Wyndham customer service to call the front desk to explain the law to them.
Stayed 2 nights in Mar 2024
Response from Super 8 on 27 Apr 2024
With our sincerest apologies, we apologize for the experience you had with us. We will work harder to understand the usage of service animals with our policies and our staff members. Thank you for choosing Super 8 by Wyndham Taos!

2/10 Terrible

Mitchell

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We booked this room specifically because it had breakfast included, the juice/water dispenser didn’t work. The waffle mix didn’t come out, and one of the cereal dispensers was broke. This was very disappointing.
Stayed 2 nights in Feb 2024

2/10 Terrible

Vanessa

Juice machine broken, not a good breakfast selection and nothing was stocked the people at the desk take a long time to come out to help you.
Stayed 2 nights in Feb 2024
Response from Super 8 on 27 Apr 2024
Thank you for your review! We apologize for the inconvenience you encountered during your stay. We are currently working on making a better experience for your next stay.Thank you for choosing Super 8 by Wyndham Taos!

4/10 Poor

teresa

Disliked: Property conditions & facilities, room comfort
nothing worked. coffe machine broken ice machine broken....very shabby for a wyndham
Stayed 2 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Older
Stayed 2 nights in Feb 2024

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Melody A

Stayed 2 nights in Feb 2024

6/10 Okay

Robin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is in need of renovation and the repairs that have been done are of extremely poor quality. Limited and pitiful breakfast.
Stayed 1 night in Feb 2024

2/10 Terrible

Peggie, JOSHUA

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
When we got to our room at 11:00 pm the room was trashed and we had to wait for them to clean it. We needed an extra blanket for our room and they didn’t have any. The key was messed up to the room. This has not been a good experience
Stayed 2 nights in Feb 2024

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
people who work there are not too friendly
Stayed 1 night in Feb 2024

2/10 Terrible

wendy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel and the people who run it are disgusting. We attempted to check into our room only to find the room a disgusting mess and the beds all tore up, and not even made when I complain to the front desk. They offered us a second room and took us in it to show us how nice it was, but it wasn't. It was tore up trashed and the beds all tore up again. Neither room was made up. They called the manager. Manager said well, give me a full refund and good luck. Finding another room. I've never been treated like this. I've never been so grossed out. They wanted us to wait while they made up the rooms. And we're not talking about at noon. We're talking about at 9 PM way past when they were supposed to be done. But after walking in seeing the room looking disgusted, nobody wants to go back again, Oh, it's nice now. No, it was terrible. It cost me $60 more to get another room. It was worth it. I would tell everybody that goes to this motel skip It go down the street to the Quality Inn.
Stayed 1 night in Feb 2024

8/10 Good

Ben

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

ROBERT, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service
Wonderful checkin staff. Room is perfect for the price.
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Very nice value hotel, staf was helpful
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Anastasia

Stayed 1 night in Jan 2024

8/10 Good

Harold

Stayed 1 night in Jan 2024

4/10 Poor

kathy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Kalika

Travelled with family
Disliked: Cleanliness, staff & service
I actually didnt get to stay here. The women at the desk were rude. I was also charged when i asked for them to cancel
Stayed 1 night in Jan 2024

4/10 Poor

Tami

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Dan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good Average Stay
Overall this hotel is a good solid stay. No frills, average all the way around. It's exactly what I paid for and I have no complaints. It's a bit dated, but safe.
Stayed 2 nights in Jan 2024

6/10 Okay

Samuel

Liked: Cleanliness, staff & service
It was inexpensive, fine for just me but I wouldn't take my wife!
Stayed 1 night in Jan 2024

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was noisy. The staff was rude. The property was in disrepair.
Stayed 4 nights in Jan 2024

10/10 Excellent

Donette

Stayed 1 night in Jan 2024