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"Expedia gave incorrect geographical coordinates and I ended up stranded in a inhospitable neighborhood. The hotel reacted quickly. They sent a taxi to pick me up; apologized; upgraded my room from basic to presidential; and offered a fantastic meal at no cost. My initial outrage changed into appreciation. My gratitude goes to the hotel staff. Thank you."

"Great place to stay!"

"Stay was good however could not take opportunity to have dinner in the restaurant. "

"Very convenient location for business trip "

"Below average breakfast. A lot of noise from outside even though the room was on the 12th floor. Poor lighting in the room. The ding from the elevator could be heard in the room."

"Fairly brand new hotel, Well designed but poorly maintained. Decent amenities, eateries aren’t nearby."

"Friendly staff, clean rooms, convenient near bus stop "

"家族五人で三泊滞在しました。部屋が広くて、トイレが二つあって、洗濯機もあって、とても便利でした。キッチンもありますが、調理器具や食器等があればもっと便利です。テニスもバスケも水泳もできるので、子供がとても満足でした。"

"I had an excellent stay at this hotel. The staff were incredibly friendly and attentive, always willing to help with a smile. The room was clean."

"Some facility is not in good condition."

"It was a great staying experience at Crown Plaza Jinnan, friendly and helpful staff members and excellent and clean facilities, tasty breakfast with so many options. "

"This was a pleasant stay in Tianjin, very convenient and close to subway, shopping centres, restaurants, cafes, etc. The staff and service was superb. Cleaning crew were very friendly and attentive. If we had an issue, it was dealt with immediately. We stayed for 9 nights. Very nice hotel, 10/10, would stay here again. "

"The food and staff were good but my room door wouldn’t stay shut if it wasn’t locked. I don’t know how to lock it from the outside when I leave. Luckily none of my belongings got stolen but they could have easily been. It’s a convenient location, 10 min from airport. "

"Good location, clean, cozy, good breakfast"

"Everything is good except the WIFI strength is horrible. Even have difficulty obtain the necessary connection to access email. Luckily I am on golfing trip to Tianjin. If you are on business trip and require wifi access to conduct business, then you better think twice to check in to this hotel. I have to consume almost close to US40 of my own data plan to communicate although I am on leisure trip to Tianjin. "

"helpful staff！great location and rooms are very nice"

"Was good."

"Good facility, hotel located at a very nice area, very close to subway, great service from staff."

"I had an excellent stay at the hotel and the front desk was super helpful especially Andrea, she is superb"

"Service is good and staffs are friendly "