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"Expedia gave incorrect geographical coordinates and I ended up stranded in a inhospitable neighborhood. The hotel reacted quickly. They sent a taxi to pick me up; apologized; upgraded my room from basic to presidential; and offered a fantastic meal at no cost. My initial outrage changed into appreciation. My gratitude goes to the hotel staff. Thank you."

"Great place to stay!"

"Very convenient location for business trip "

"Stay was good however could not take opportunity to have dinner in the restaurant. "

"Good training facilities"

"Fairly brand new hotel, Well designed but poorly maintained. Decent amenities, eateries aren’t nearby."

"家族五人で三泊滞在しました。部屋が広くて、トイレが二つあって、洗濯機もあって、とても便利でした。キッチンもありますが、調理器具や食器等があればもっと便利です。テニスもバスケも水泳もできるので、子供がとても満足でした。"

"I had an excellent stay at this hotel. The staff were incredibly friendly and attentive, always willing to help with a smile. The room was clean."

"Some facility is not in good condition."

"The food and staff were good but my room door wouldn’t stay shut if it wasn’t locked. I don’t know how to lock it from the outside when I leave. Luckily none of my belongings got stolen but they could have easily been. It’s a convenient location, 10 min from airport. "

"It was a great staying experience at Crown Plaza Jinnan, friendly and helpful staff members and excellent and clean facilities, tasty breakfast with so many options. "

"Everything is good except the WIFI strength is horrible. Even have difficulty obtain the necessary connection to access email. Luckily I am on golfing trip to Tianjin. If you are on business trip and require wifi access to conduct business, then you better think twice to check in to this hotel. I have to consume almost close to US40 of my own data plan to communicate although I am on leisure trip to Tianjin. "

"Was good."

"Good facility, hotel located at a very nice area, very close to subway, great service from staff."

"I had an excellent stay at the hotel and the front desk was super helpful especially Andrea, she is superb"

"Hotel maravilhos ! Pessoal atencioso !! Tivemos problema só com o ar condicionado q não estava ajustando direito ! Mas no resto tudo perfeito ! Fomos atendidos no late check out com a maior atenção! Muito bom Hotel "

"Very good service "

"Great "

"Great hotel/apartment with fair price"

"朝食が中華だけ。朝夕方館内照明をつけずに暗い。空調が適温に調整出来ない。フロントスタッフの教育が出来ていない。邪魔なロボット居る"