Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers

Reviews of Tahitian Inn

3 out of 5
Tahitian Inn
601 S Dale Mabry Hwy, Tampa, FL

Reviews

6.4
Rating 10 - Excellent. 283 out of 1007 reviews" "
Rating 8 - Good. 184 out of 1007 reviews" "
Rating 6 - Okay. 178 out of 1007 reviews" "
Rating 4 - Poor. 171 out of 1007 reviews" "
Rating 2 - Terrible. 191 out of 1007 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Christopher

Stayed 1 night in Feb 2024
Response from Linda on 24 Apr 2024
Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of your expectations. Your comments are valuable to us, and we will use them to improve our services and facilities.If there are any specific issues you encountered during your stay that you would like us to address, please don't hesitate to reach out to us directly. We would welcome the opportunity to make things right and ensure that your next stay with us exceeds your expectations.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly what I needed for a getaway with a friend
Stayed 1 night in Apr 2024
Response from Linda on 23 Apr 2024
Thank you so much for your positive review! We're thrilled to hear that you had a great stay with us.If there's anything else we can assist you with or if you plan to visit us again in the future, please don't hesitate to let us know.We look forward to welcoming you back soon!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was phenomenal in variety of offerings, service, delicious food and a caring attitude. Check in and out was pleasant, informative and efficient. We would stay again. Particularly like their pet friendliness.
Stayed 2 nights in Apr 2024
Response from Linda on 22 Apr 2024
Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you enjoyed our restaurant, found our staff accommodating, and appreciated our pet-friendly policy.Ensuring a pleasant experience for all our guests, including our furry friends, is important to us. We're thrilled to know that you had a positive experience during your stay.We look forward to welcoming you and your pet back for another enjoyable stay in the future.

6/10 Okay

Susan

Travelled with partner
Liked: Staff & service
The room was clean but the shower fan was very noisy and wasn’t working and the room felt very damp and musty. It would benefit from a humidifier. The hotel itself is clean and cute and the staff was very welcoming.
Stayed 1 night in Apr 2024
Response from Linda on 22 Apr 2024
Thank you for sharing your feedback with us following your recent stay. We're glad to hear that you found our staff to be friendly, although we're sorry to learn about the issues you encountered with the shower fan and the musty odor in your room.Maintaining a comfortable and enjoyable environment for our guests is our priority, and we apologize for any inconvenience caused by the issues you experienced. Rest assured, we will address these matters with our maintenance team to ensure they are promptly resolved.We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future.

6/10 Okay

Andrea

Travelled with family
Liked: Staff & service
Disliked: Amenities
I didn't expect much from this property as we just needed a place to crash for 9 hrs after our flight arrived. It's very dated, A/C was super loud, faucet leaked. However, my son found hairs in his bed that could not have been from us. He slept in the bed anyways because he was so tired, but it def felt even less appealing after that. They also have nothing in the morning for guests - not even coffee. The restaurant on the premises is a business operated separately. Maybe this was in the description, and I just didn't see it because so many other hotels in the area were sold out. The pool looked nice, but we didn't have time to use it. Also, the front desk folks were very nice and helpful.
Stayed 1 night in Apr 2024
Response from Linda on 22 Apr 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay.We take cleanliness and guest satisfaction seriously, and we're sorry to hear about the issue with the sheets. Rest assured, we will address this with our housekeeping team to ensure it doesn't happen again.Regarding the coffee, we apologize for any confusion. While we provide coffee makers in the rooms, we understand the importance of providing complimentary coffee for our guests. We will review our offerings to ensure a better experience for our guests in the future.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back in the future for an improved experience.

8/10 Good

Westly

Stayed 1 night in Apr 2024
Response from Linda on 22 Apr 2024
Thank you for taking the time to share your feedback with us. We're glad to see that you had an overall positive experience during your stay. Your input is invaluable to us as we continuously strive to enhance our guests' experience.If there are any specific areas where you feel we could improve and elevate your experience to a 5-star level, please don't hesitate to share them with us. Your satisfaction is our priority, and we're committed to ensuring that each guest enjoys a comfortable and memorable stay with us.We hope to have the opportunity to welcome you back soon for an even better experience.

10/10 Excellent

Adalyz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price. I will stay there again !!!!
Stayed 2 nights in Mar 2024
Response from Linda on 22 Apr 2024
Thank you for your wonderful review! We're thrilled to hear that you had a great stay with us and that you found our prices to your satisfaction.We're delighted that you're considering staying with us again, and we can't wait to welcome you back for another enjoyable experience.If there's anything we can do to make your next stay even better, please don't hesitate to let us know.

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Felt homey and relaxing. Beds comfortable. Had Netflix. Will definitely stay here again
Stayed 1 night in Apr 2024
Response from Linda on 10 Apr 2024
Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us and found the beds comfortable. Providing a comfortable and restful experience for our guests is always our top priority.We hope to welcome you back for another great stay in the future.

8/10 Good

Luisa

Travelled with partner
Liked: Cleanliness, staff & service
The room is very spacious, but the property smells weird. They also made sure to mow the lawn at 9 am in front of our room, which was very annoying and disrespectful to the guests.
Stayed 1 night in Apr 2024
Response from Linda on 9 Apr 2024
Thank you for your feedback. We apologize for the inconvenience caused by the early lawn service and the strange odor. We'll address these issues promptly to ensure a more comfortable stay for all guests in the future.

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really pleased on our experience at this lovely hotel. It had all of the right amenities available for our family of three. Pool, laundry, spacious rooms, stand up shower. I felt safe as a mom traveling with two children. We stayed at the pool most days. Staff was very friendly and courteous. We will come back again next year!
Stayed 8 nights in Mar 2024
Response from Linda on 8 Apr 2024
Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us and found our staff to be friendly. We're also glad to know that you liked our pool area.Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable experience in the future.

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great, the staff was wonderful and very helpful... i dont really have any complaints other than 3-7 days to get the deposits back. That being said id definitely stay again
Stayed 2 nights in Apr 2024
Response from Linda on 8 Apr 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed your stay and that you plan to return.Regarding the deposit, we apologize for any inconvenience caused by the processing time. Typically, it can take 3-7 days for the deposit to be returned, depending on your bank's policies. However, we'll certainly look into ways to expedite this process in the future.We appreciate your understanding and hope to welcome you back soon for another great stay.

6/10 Okay

Dmitry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice area with some food locations in walking distance. Deluxe rooms either have a couch or a balcony. Couch looks more like a futon, rather than a reclining bed. The kitchenette has no utensils at all.
Stayed 3 nights in Mar 2024
Response from Linda on 5 Apr 2024
Thank you for sharing your feedback regarding your recent stay with us. We're glad to hear that you enjoyed our hotel's location and the variety of dining options nearby.Regarding the utensils in the kitchen, we apologize for any inconvenience this may have caused. As we primarily cater to short-term stays, our kitchenettes are not equipped with utensils. However, we appreciate your feedback and will consider it for future improvements.We hope you had a pleasant overall experience and look forward to welcoming you back for another stay in the future.

8/10 Good

Joan, Clairton

Liked: Cleanliness, staff & service, property conditions & facilities
We were staying at the Inn due to a death in the family. The staff was very accommodating to us during a troubled time.
Stayed 2 nights in Mar 2024
Response from Linda on 3 Apr 2024
Thank you for choosing to stay with us during such a difficult time. We are deeply sorry for your loss and extend our heartfelt condolences to you and your family.We're glad to hear that our staff could provide the support and assistance you needed during your stay. Please don't hesitate to reach out if there's anything else we can do to make your time with us more comfortable.Our thoughts are with you during this challenging period, and we're here for you if you need anything at all.

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The entire property needs a good cleaning and remodel. This is not a $200 a night hotel. Might not of complained if I paid under $100 a night . I feel bad for the staff for having to make excuses about the poor upkeep of the property. You can tell the owners are about saving money with all of the new thermostats , you should probably invest in an exterminator ( A Cockroach) and clean the sink drains out. A good maintenance man could just walk into a room and fix a lot of small things that are adding up on this property. I’m not trying to trash this place because it does have the potential to be real nice again but you better hurry up before you get to many bad reviews
Stayed 1 night in Mar 2024
Response from Linda on 1 Apr 2024
Thank you for your recent stay with us and for sharing your feedback. We apologize for any inconvenience caused by the condition of our property.We appreciate you bringing the issues regarding pests and maintenance to our attention. Please rest assured that we have already taken action by notifying our exterminator and maintenance team to address these concerns promptly.Your feedback is invaluable to us as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

2/10 Terrible

Richard

Stayed 1 night in Mar 2024
Response from Linda on 19 Apr 2024
Thank you for taking the time to share your feedback. We sincerely apologize for the lack of response to your review. Your comments are incredibly important to us, and we're disappointed to hear that we fell short of providing you with a satisfactory experience.We would like to address your concerns and discuss how we can make things right. Please reach out to us directly so that we can further investigate and ensure that necessary improvements are made.Once again, we apologize for any inconvenience caused, and we appreciate your valuable feedback.

10/10 Excellent

William

Stayed 1 night in Mar 2024
Response from Linda on 19 Apr 2024
Thank you so much for your fantastic review! We are thrilled to hear that you enjoyed your experience with us and that everything met your expectations. Your satisfaction is our top priority, and we're delighted that we were able to provide you with a five-star stay.If you ever find yourself back in [location], we would love to welcome you again and provide you with another wonderful experience.Thank you for choosing to stay with us, and we hope to see you again soon!

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Nicely redone older hotel -clean and comfortable with huge 65 inch TV and nice front desk personnel.
Stayed 1 night in Mar 2024
Response from Linda on 29 Mar 2024
Thank you for your kind words! We're thrilled to hear that you found our staff friendly during your stay. Providing exceptional service is our top priority, and we're delighted that our team made a positive impression on you.We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

8/10 Good

John

Friendly staff.
Stayed 2 nights in Mar 2024
Response from Linda on 28 Mar 2024
Thank you for your kind words! We're thrilled to hear that you found our staff friendly during your stay. Providing exceptional service is our top priority, and we're delighted that our team made a positive impression on you.We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

6/10 Okay

carlina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Linda on 28 Mar 2024
Thank you for taking the time to share your feedback with us. We appreciate your honest review.We regret to hear that your experience did not meet your expectations. Your comments are important to us, and we will use them to identify areas for improvement and ensure a better experience for our guests in the future.If you have any specific concerns or suggestions for how we can enhance our services, please feel free to share them with us. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.

4/10 Poor

Josh

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Linda on 26 Mar 2024
Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of your expectations.We value your input and would appreciate any additional details you can provide regarding your stay. Your comments help us identify areas for improvement and ensure a better experience for our future guests.Please don't hesitate to reach out to us directly if you would like to discuss your concerns further. We hope to have the opportunity to welcome you back and provide you with a more satisfactory stay in the future.

10/10 Excellent

ALASTAIR

Liked: Property conditions & facilities
Great customer service
Stayed 1 night in Mar 2024
Response from Linda on 25 Mar 2024
"Thank you so much for the perfect score review! We are thrilled to hear that you had such a wonderful experience with us. It's our utmost priority to ensure that each guest feels valued and satisfied during their stay. We appreciate your kind words and hope to welcome you back soon for another fantastic experience!"

10/10 Excellent

Henry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait for the new Tiki bar
Stayed 4 nights in Mar 2024
Response from Linda on 22 Mar 2024
Thank you so much for your wonderful review and for awarding us a perfect score! We're thrilled to hear that you had an excellent experience during your stay.It was our pleasure to host you, and we're delighted that you enjoyed your time with us. Your satisfaction is our top priority, and we're grateful for your positive feedback.We hope to have the pleasure of welcoming you back for another outstanding stay in the future!

6/10 Okay

gordon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ask for an up-dated room. First room was old and in need of repair. Toilet did not flush properly. Had a hard time opening drawers. Linens were thin. Moved to an updated room - much better. Food in restaurant was not the best - hard pancakes, tough omelets, noisy atmosphere. Location is good - south of the airport, nice neighborhood.
Stayed 4 nights in Mar 2024
Response from Linda on 22 Mar 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our updated room during your stay.We apologize for any inconvenience you experienced with the initial room that required repairs. Your comments have been duly noted, and we will address these issues promptly to ensure a more seamless experience for our future guests.We're sorry to hear that our restaurant did not meet your expectations. Your feedback is important to us, and we will work on improving the dining experience for our guests.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Linda on 22 Mar 2024
Thank you so much for your wonderful review and for awarding us a perfect score! We're thrilled to hear that you had an excellent experience during your stay.It was our pleasure to host you, and we're delighted that you enjoyed your time with us. Your satisfaction is our top priority, and we're grateful for your positive feedback.We hope to have the pleasure of welcoming you back for another outstanding stay in the future!

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2024
Response from Linda on 19 Mar 2024
Thank you so much for your perfect score and glowing review! We're thrilled to hear that you had an excellent experience during your stay with us.Your satisfaction is our top priority, and we're delighted that we could meet and exceed your expectations.We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 Excellent

Nadav

Stayed 4 nights in Mar 2024
Response from Linda on 8 Apr 2024
Thank you for your fantastic review and for choosing to stay with us. We're thrilled to hear that you had a wonderful experience during your time here.If you ever find yourself in the area again, we would be delighted to host you once more.

8/10 Good

Dakota

Travelled with group
Liked: Staff & service, amenities
The floors were dirty and any dirt outside was easily tracked in since there was no mat to wipe our shoes off.
Stayed 1 night in Mar 2024
Response from Linda on 18 Mar 2024
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the cleanliness of the floors.We appreciate your suggestion regarding the entry mat, and we will certainly look into implementing this to improve the cleanliness of our floors for future guests.Your comments are valuable to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 Excellent

Erna

Stayed 1 night in Mar 2024
Response from Linda on 8 Apr 2024
Thank you for your fantastic review and for choosing to stay with us. We're thrilled to hear that you had a wonderful experience during your time here.If you ever find yourself in the area again, we would be delighted to host you once more.

6/10 Okay

Yudith

Travelled with family
Liked: Staff & service
The building looks strong , painted well. The employess are very nice and helpful. Furnisher in the room were scratched, the box spring was uncover, the refrigerator was rusted . Inside the room some stetic changes are needed to make the room more appealing to the sight. Parking is adequate sometimes a little difficult to park. The swimming pool is clean and the area was appealing to the view. There was quiet and nice environment. There is a restaurant for breakfast, which is not include on the hotel price.
Stayed 2 nights in Mar 2024
Response from Linda on 18 Mar 2024
Thank you for your feedback and for choosing to stay with us. We're glad to hear that you enjoyed your overall stay.We appreciate your comments regarding the room decor, and we will certainly take them into consideration as we strive to enhance our guests' experiences.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved stay in the future.

10/10 Excellent

vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Desk lady was so nice kind and attentive the entire place was very clean and a very cozy atmosphere. The pool was very nice and clean too.
Stayed 1 night in Mar 2024
Response from Linda on 18 Mar 2024
Thank you for your wonderful review! We're thrilled to hear that you had a pleasant check-in experience and enjoyed our pool area.Maintaining a clean and cozy atmosphere is essential to us, and we're delighted that you found our hotel to be just that.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay!

6/10 Okay

LISA, DAYTON

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a beautiful hotel, which is why we chose it, based on the pictures. The pool area was gorgeous, with little thatched roofs (palapas) over the tables and chairs and chaise lounges. The only problem was that the bedding was uncomfortable and the room was in need of renovation. Bathroom was tiled in blue ceramic tiles from the 1960s. Some might like it for the retro look, however. We had an amazing breakfast at the restaurant-Pach's Place-which adjoins the hotel but is run by a separate company. I had avocado toast, which was the best I ever had. The fresh squeezed orange juice was worth the extra charge--go ahead and splurge!
Stayed 1 night in Mar 2024
Response from Linda on 14 Mar 2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our pool and loved our restaurant.Your comments regarding the need for renovations are duly noted, and we appreciate your input. Rest assured, we are actively considering updates and improvements to enhance our guests' experience.We value your patronage and hope to welcome you back in the future to showcase our ongoing improvements.

2/10 Terrible

Marcelina

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel needs to be updated. Pictures look nothing like the actual rooms. My room smelled bad so I was moved to another. It feels cold and unsafe. Stuff is very friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Linda on 11 Mar 2024
Thank you for sharing your feedback with us. We appreciate your honesty and apologize for any concerns you had during your stay.We take your comments seriously and are actively considering updates to enhance the overall experience. Your comfort and safety are our top priorities, and we will address the issues you raised to ensure a more pleasant stay for future guests.We value your input and hope to have the opportunity to welcome you back in the future.

6/10 Okay

Paul

Travelled with partner
Thought we stayed in a 1920s hotel. Didn't have our king bed as reserved, so they gave us a queen suite. Only problem was the beds were in 2 separate rooms. Would not stay there again.
Stayed 1 night in Mar 2024
Response from Linda on 11 Mar 2024
Thank you for sharing your experience with us. We appreciate your feedback, and we're sorry to hear that the separate bedrooms did not meet your expectations.We aim to provide a unique and comfortable experience for our guests, and we apologize if the vintage ambiance felt outdated to you. Your input is valuable, and we'll take it into consideration as we continually strive to enhance our offerings.If there's anything specific you'd like us to address or if you have further comments, please feel free to reach out. We hope to have the opportunity to welcome you back for an improved stay.

10/10 Excellent

Melina Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and i loved the hotel. It has a retro tiki look which i really liked. Its centrally located to restaurants. We walked around. Its 4 miles from the airport. The staff was nice. The bathroom had a big tub in it, took a nice bath. Nice place!
Stayed 4 nights in Feb 2024
Response from Linda on 7 Mar 2024
Thank you for sharing your positive feedback! We're delighted to hear that you had a wonderful stay with us.Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable experience in the future. If you have any specific comments or suggestions you'd like to share, please feel free to let us know.

8/10 Good

Jim

Travelled with group
Liked: Staff & service
It's an older hotel. It needs a bit of updating. They have started with that. The shower not the best. Excellent restaurant. We ate there 4 days straight. Good everyday and incredibly friendly staff
Stayed 5 nights in Feb 2024
Response from Linda on 5 Mar 2024
Thank you for sharing your feedback with us. We appreciate your positive comments about enjoying our restaurant.Regarding your observation about the hotel needing an update, we want to assure you that we are actively considering renovations to enhance our facilities.Your insights are valuable, and we hope to have the opportunity to welcome you back in the future, providing an even more improved experience.

4/10 Poor

Angie

Liked: Cleanliness, staff & service
Response from Linda on 5 Mar 2024
Thank you for providing feedback on your recent stay, though we regret that it did not meet your expectations. Your satisfaction is important to us, and we would greatly appreciate more details or specific concerns to better understand and address the issues you encountered.If there's anything specific you'd like to share or discuss further, please feel free to reach out directly. We value your input and hope to have the opportunity to improve and provide a better experience in the future.

8/10 Good

Viliami, American Fork

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was pretty clean and the parking was awesome
Stayed 1 night in Feb 2024
Response from Linda on 4 Mar 2024
Thank you for sharing your positive feedback! We're delighted to hear that you liked the parking facilities and found your room to be clean.Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Feb 2024
Response from Linda on 4 Mar 2024
Thank you for your fantastic score! We're delighted to hear that you had a great experience during your stay.Your feedback means a lot to us, and we hope to have the pleasure of hosting you again for another wonderful visit.

10/10 Excellent

Herbert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Chick filet litterally right next door Cafe on premises Friendly staff Great pool and deck
Stayed 1 night in Mar 2024
Response from Linda on 4 Mar 2024
Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed everything during your stay.Your satisfaction is our top priority, and we appreciate your positive comments. We look forward to welcoming you back for another enjoyable experience in the future.

10/10 Excellent

Sarah

Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Linda on 4 Mar 2024
Thank you for your fantastic score! We're delighted to hear that you had a great experience during your stay.Your feedback means a lot to us, and we hope to have the pleasure of hosting you again for another wonderful visit.

2/10 Terrible

Nelly

Stayed 1 night in Feb 2024
Response from Linda on 22 Mar 2024
We're truly sorry to hear about your disappointing experience during your recent stay with us. Your feedback is incredibly important to us, and we apologize for falling short of your expectations.We would appreciate the opportunity to learn more about your specific concerns so that we can address them effectively. If you would be willing to provide further details, please don't hesitate to reach out to us directly.Once again, we apologize for any inconvenience caused, and we hope to have the chance to regain your trust and welcome you back for a much-improved experience in the future.

10/10 Excellent

Kenneth, BRADLEY BEACH

Travelled with family
Place was as advertised
Stayed 2 nights in Feb 2024
Response from Linda on 1 Mar 2024
Thank you for your perfect score! We're thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is our top priority, and we appreciate your positive feedback.We look forward to hosting you again for another exceptional visit in the future.

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service
Cafe was good, lack of tiki bar not good. simply because the website says its there. hate false advertising.
Stayed 3 nights in Feb 2024
Response from Linda on 27 Feb 2024
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our restaurant.We sincerely apologize for any inconvenience caused by the closure of the Tiki bar. We understand the disappointment, and we appreciate your understanding. Your feedback is valuable, and we are actively reviewing our advertising to ensure accurate information for our guests.We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable experience in the future.

6/10 Okay

James, Centerburg

Travelled with partner
This older hotel was fine for the night. Good location. Furnishings were older but that’s ok. Bed was comfy. Our room had a refrigerator, microwave and hair dryer. All of which were important to us. Be advised there is no elevator. We had lots of things to carry in so we opted for a ground floor room which was fine. Really, the only disappointment was that the floors were dirty. The bottoms of my feet were black with dirt by the time we were all settled in.
Stayed 1 night in Feb 2024
Response from Linda on 26 Feb 2024
Thank you for taking the time to share your feedback about your recent stay. We apologize for any inconvenience caused by the condition of the floors and the dated appearance of the hotel. We appreciate your understanding.On a positive note, we're pleased to hear that your room had the necessary amenities, such as a hairdryer and a fridge. Your feedback is valuable, and we will use it to work towards improvements in the areas mentioned.We hope to have the opportunity to welcome you back and provide a more enjoyable experience in the future.

4/10 Poor

Carol

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first thing when you open the door to the room you are hit with a stale, musty smell. The room is outdated, not sure if ever remodeled. The floor was nasty, dirty. The bathroom was gross.
Stayed 3 nights in Feb 2024
Response from Linda on 26 Feb 2024
I sincerely apologize for the unsatisfactory experience you encountered during your stay. Your feedback about the musty smell and cleanliness issues in the room and bathroom is disheartening, and it does not reflect our standards.Please be assured that we are taking immediate action to address these concerns with our housekeeping team. We appreciate you bringing this to our attention, and we are committed to making the necessary improvements.

2/10 Terrible

Alesha

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Linda on 26 Feb 2024
Thank you for taking the time to share your feedback, and we apologize for falling short of your expectations during your stay. Your input is important to us, and we regret that we did not respond adequately to your needs.We value your feedback and would appreciate the opportunity to learn more about your concerns and work towards addressing them. If you would be willing to provide more details about your experience, please feel free to reach out directly.

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Linda on 26 Feb 2024
Thank you for your positive score! We're delighted to hear that you had a good experience during your stay. Your feedback is appreciated, and we look forward to welcoming you back for another enjoyable visit.

10/10 Excellent

Suraya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Linda on 23 Feb 2024
Thank you for your wonderful score! We're thrilled to hear that you had a positive experience. Your feedback means a lot to us, and we look forward to welcoming you back for another exceptional stay in the future.

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Lobby !
Stayed 1 night in Feb 2024
Response from Linda on 22 Feb 2024
Thank you for taking the time to share your positive review! We're delighted to hear that you loved our lobby. Your feedback is appreciated, and we look forward to welcoming you back for another enjoyable stay.

6/10 Okay

Katie

Stayed 1 night in Feb 2024
Response from Linda on 22 Mar 2024
Thank you for taking the time to leave us a review. We appreciate your feedback.We regret that your experience did not meet your expectations, and we apologize for any shortcomings you encountered during your stay. Your comments are valuable to us, and we will use them to identify areas for improvement.If there's anything specific you'd like to discuss or if you have any further concerns, please feel free to reach out to us directly. We value your input and hope to have the opportunity to exceed your expectations in the future.