Thank you for bringing this to our attention. We deeply regret the condition of your room and the discomfort you experienced during your stay. The issues you described are unacceptable and do not reflect the standards we strive to uphold.Please be assured that we take your concerns very seriously. We have reviewed the video you sent and are taking immediate action to address the problems you encountered. This includes:Thorough Inspection and Cleaning: Our maintenance and housekeeping teams will conduct a thorough inspection of the room to address the cleanliness issues, including the old carpeting, stains, missing tiles, mold, bubbled paint, rust, and any other concerns you noted.Room Renovation: We will ensure that any structural issues, such as the condition of the shower, ceiling, refrigerator, and air conditioning unit, are promptly repaired or replaced.Linen Replacement: We will replace all linens in the room to ensure they meet our quality standards.We understand your frustration and sincerely apologize for any inconvenience this has caused. We are committed to making this right. Please contact me directly so we can discuss how we can best compensate you for your experience and ensure a better stay in the future. Thank you for your feedback. It is invaluable in helping us improve our services.

Thank you for your feedback and for rating us 5 out of 5. We're delighted to hear that you found your stay worth the price.If there is anything specific you enjoyed or if you have any suggestions for future visits, we would love to hear from you. Your feedback helps us continue to provide great experiences for our guests.We look forward to welcoming you back soon!

Thank you for taking the time to share your feedback. I apologize for the inconvenience you experienced upon arrival with the missing shower curtain and towels. I'm glad to hear that the issue was promptly resolved by moving you to another room.However, I'm sorry to learn that the second room had some lights that weren't working. Your comfort and satisfaction are important to us, and we will address these maintenance issues to ensure they do not recur.We appreciate your understanding and are pleased that overall your stay was satisfactory. If there is anything else you would like to share or if there is any way we can make your next visit even better, please let us know.We look forward to welcoming you back soon.

Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the issues you encountered, including the poor lighting in the parking lot and the disturbance from adjacent rooms.Ensuring the safety and comfort of our guests is our top priority, and I regret that we fell short in providing a peaceful environment for you. Rest assured, we will address the lighting concerns in the parking lot to enhance security for our guests. Additionally, we take noise disturbances seriously, and I will personally follow up with our team to ensure measures are in place to prevent such incidents in the future.I'm glad to hear that you found the beds comfortable and the room interior clean. We appreciate your feedback regarding the need for updates, and we will consider this as we continue to improve our accommodations.Your feedback is invaluable to us, and we are committed to making the necessary improvements to enhance the overall guest experience. If you choose to stay with us again, please don't hesitate to reach out to me directly so that I can personally ensure you have a more enjoyable stay.Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future.

Thank you for taking the time to share your feedback with us. We're pleased to hear that you found your room clean and comfortable.However, I apologize for the inconvenience caused by people hanging around outside and the broken lock on your door. Ensuring the safety and security of our guests is a top priority, and I regret that we fell short in this regard.We take incidents like these seriously and will work diligently to address them. Our team will take measures to prevent unauthorized individuals from loitering around the property, and we will promptly repair the broken lock to ensure the security of our guests' accommodations.Your feedback is valuable to us, and we appreciate you bringing these issues to our attention. If there is anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to reach out to us.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

I'm truly sorry to hear about the multitude of issues you encountered during your stay. The lack of functioning appliances, presence of insects, and non-working air conditioning are completely unacceptable. Additionally, experiencing rude behavior from our staff is deeply concerning, and I apologize for the discomfort and frustration this caused you. Your feedback is invaluable, and I assure you that we will address these issues with our team immediately to ensure that all guests are treated with the utmost professionalism and courtesy. Please accept my sincerest apologies for the inconvenience and disappointment you experienced.

I'm glad to hear that you found the response satisfactory! If you have any more questions or need further assistance, feel free to ask.

I apologize for the inconvenience and discomfort you experienced during your stay. Providing a clean and comfortable environment for our guests is of utmost importance to us, and it's disappointing to hear that we fell short of meeting your expectations.Your feedback is crucial in helping us address these issues promptly. I will personally ensure that our housekeeping team conducts a thorough inspection of the room and takes immediate action to rectify any cleanliness issues, including replacing stained bedsheets and pillows.Please accept our sincerest apologies for any inconvenience this may have caused you. If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

I'm sincerely sorry to hear about the presence of roaches and other bugs in your room. This is certainly not the experience we want any of our guests to have, and I understand how unsettling and unacceptable this must have been for you.Ensuring a clean and pest-free environment is a top priority for us, and I want to assure you that we take reports of pests very seriously. Immediate action will be taken to thoroughly inspect and treat the affected room to address this issue and prevent any recurrence in the future.Please accept our deepest apologies for the inconvenience and discomfort this has caused you. Your feedback is incredibly valuable to us as it helps us to continuously improve our standards and procedures.If there's anything else we can do to make it up to you or if you have any further concerns, please don't hesitate to reach out to us. We genuinely appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future.

Thank you for sharing your feedback with us! We're delighted to hear that you found your stay fairly decent and that everything was clean to your satisfaction. Providing a clean and comfortable environment for our guests is one of our top priorities.If there's anything specific that stood out to you as particularly enjoyable or if you have any suggestions for how we can make your next stay even better, please feel free to let us know. Your input is invaluable to us as we strive to continuously improve our services.Thank you for choosing to stay with us, and we look forward to welcoming you back for another pleasant experience in the future!

Thank you for sharing your positive feedback with us! We're delighted to hear that you found our hotel's location convenient for attending the concert at Raymond James Stadium. It's wonderful to know that you found it easy to Uber to the stadium and walk back at night, and that you felt safe and comfortable during your stay.We're also glad to hear that you enjoyed the nearby amenities, such as the Potbelly's deli. Providing our guests with convenient access to dining options is important to us, and we're thrilled that you found a great spot to enjoy a meal nearby.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

Thank you for your understanding! If you ever find yourself staying with us again and have more time to experience our accommodations and services, we'd love to hear your thoughts. In the meantime, if you have any questions or need assistance in the future, feel free to reach out. We appreciate your stay and hope to welcome you back for a longer visit someday!

I'm deeply sorry to hear about your disappointing experience. Your feedback is crucial to us, and I want to assure you that we take it seriously. If you're comfortable sharing more details about what went wrong during your stay, I'd like to understand the issues better so we can address them and prevent similar occurrences in the future. Your satisfaction is our priority, and we're committed to making things right.

I'm sorry to hear that your experience fell short of expectations, resulting in a rating of 2 out of 5. Your feedback is important to us, and I appreciate you taking the time to share it.It's clear that there were aspects of your stay that did not meet your satisfaction. We take your comments seriously and will use them to identify areas for improvement and make necessary changes.If there are specific issues you would like to discuss further or if there's anything we can do to address your concerns, please don't hesitate to reach out to me directly. Your satisfaction is important to us, and we want to ensure that your next stay with us exceeds your expectations.Thank you for your understanding, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

I'm glad to hear that you had a positive experience during your stay! If there's anything specific that stood out to you as particularly enjoyable or any suggestions for how we can maintain this level of excellence, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back in the future!

I'm deeply sorry for the disappointing experience you had during your stay. Your feedback about the lack of breakfast, the run-down condition of the property, musty smell, dirty sheets, and filthy carpets is concerning, and I want to assure you that we take it seriously. We will investigate these issues thoroughly and take immediate action to address them. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to provide you with a much-improved experience in the future.

Thank you for your positive rating! If there are any specific areas where you feel we excelled or any suggestions for improvement, please don't hesitate to let us know. Your feedback helps us to continually enhance our services for our guests. We hope to have the opportunity to welcome you back for another great experience in the future!

I'm truly sorry to hear about your disappointing experience during your stay. While I'm glad to hear that our front desk staff provided courteous and accommodating service, I'm deeply concerned to learn about the condition of the property and the cleanliness issues you encountered in your room.Ensuring a clean and comfortable environment for our guests is our top priority, and it's clear that we fell short of meeting this standard during your stay. I want to assure you that your feedback is being taken seriously, and we will address these issues immediately to prevent any recurrence in the future.I apologize for the unpleasant odor and the overall condition of the room. Your experience is not reflective of our usual standards, and we will work diligently to rectify these issues and improve the quality of our accommodations.If there's anything else we can do to address your concerns or if you would like to discuss your experience further, please don't hesitate to reach out to me directly. Your satisfaction is important to us, and we want to ensure that we have the opportunity to make things right.

Understood! If you ever need assistance or have any questions in the future, don't hesitate to reach out. We're here to help. Have a great day!

I'm deeply sorry to hear about your disappointing experience. Your feedback is crucial to us, and I want to assure you that we take it seriously. If you're comfortable sharing more details about what went wrong during your stay, I'd like to understand the issues better so we can address them and prevent similar occurrences in the future. Your satisfaction is our priority, and we're committed to making things right.

Thank you for your positive rating! If there are any specific areas where you feel we excelled or any suggestions for improvement, please don't hesitate to let us know. Your feedback helps us to continually enhance our services for our guests. We hope to have the opportunity to welcome you back for another great experience in the future!

Thank you for your feedback. We appreciate your positive remarks and will certainly take note of your suggestion to improve our room service. We're glad you had an overall good experience, and we'll strive to make your next stay even better.

We apologize for the inconvenience you experienced during check-in and for any dissatisfaction with the current condition of our hotel facilities. Your feedback regarding the need for improvements in showers, toilets, painting, and other areas is duly noted, and we appreciate your candor. Rest assured, we are committed to enhancing our guests' experience, and we will address these concerns promptly. We hope for the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable stay.

We apologize for the inconvenience you experienced with housekeeping during your stay. It is our standard procedure to ensure rooms are cleaned promptly without the need for guests to request it repeatedly. Your feedback is important to us, and we will address this issue with our housekeeping team to ensure improvements are made in our service delivery. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more seamless experience in the future.

We sincerely apologize for the unacceptable conditions you encountered during your stay. It deeply concerns us to hear about the state of our property and the numerous issues you experienced, from cleanliness to maintenance and amenities. This falls far below our standards, and we understand your disappointment and frustration. Please know that we take your feedback seriously, and we will address these issues immediately with our team to ensure improvements are made. Your comfort and satisfaction are of utmost importance to us, and we regret that we failed to provide you with a pleasant experience. We appreciate your honesty and will work diligently to rectify these shortcomings.

We apologize for the unacceptable delay you experienced during check-in. It is disheartening to hear about the inconvenience caused by the staffing shortage in housekeeping, resulting in a two-hour wait for your room. We understand the frustration of not receiving a call when promised and the added disappointment of missing your dinner reservation as a result. Please know that this is not reflective of the level of service we strive to provide. Your feedback is invaluable, and we will address these issues with our team to ensure improvements are made. We sincerely apologize for the inconvenience and hope to have the opportunity to regain your trust in the future.

Thank you for recognizing our front desk staff's efforts despite the busy environment. We apologize for the inconvenience caused by the presence of roaches in your room. Maintaining cleanliness and addressing pest issues are top priorities for us, and we will promptly address this matter with our housekeeping and pest control teams to ensure it is resolved. Your feedback is appreciated, and we hope to have the opportunity to provide you with an improved experience during any future stays.

We sincerely apologize for the unsatisfactory conditions you encountered during your stay. It is disappointing to hear about the unpleasant odor, malfunctioning outlet, and overall poor condition of the room. Providing a comfortable and well-maintained environment is essential to us, and we regret that we failed to meet your expectations in this regard. Your feedback is crucial, and we will address these issues immediately with our maintenance and housekeeping teams to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience in the future.

We sincerely apologize for the inconvenience you experienced during your stay, especially regarding the lack of heating and insufficient lighting in your room. Providing a comfortable and well-equipped environment is a top priority for us, and we regret that we fell short in meeting your expectations. Your feedback is invaluable, and we will address these issues promptly with our maintenance team to ensure they are resolved. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future.

We're truly sorry to hear that your experience did not meet your expectations. Your comfort and satisfaction are our top priorities, and we regret that we were unable to provide you with a positive experience. Your feedback is important to us, and we will use it to address any issues and make improvements where needed. We hope you'll consider giving us another chance in the future to exceed your expectations. Thank you for sharing your thoughts with us.

We're deeply sorry to hear about your experience during your brief stay. It's distressing to learn about the presence of cockroaches and the disruptive noise from other guests. Providing a peaceful and comfortable environment is important to us, and we regret that we fell short in meeting your expectations. Your feedback is valuable, and we will address these issues promptly with our management team to ensure improvements are made. We understand your decision to leave, and we apologize for any inconvenience caused. We hope you'll consider giving us another chance to provide you with a more pleasant stay in the future. Thank you for bringing these

We're truly sorry to learn that your experience fell well below your expectations. Your satisfaction is important to us, and we deeply regret any inconvenience or discomfort you experienced during your stay. Your feedback is invaluable, and we will use it to address the issues you encountered and make necessary improvements. We sincerely hope to have the opportunity to better serve you in the future and regain your trust. If there's anything specific you'd like to share with us to help us improve, please don't hesitate to reach out. Thank you for bringing your concerns to our attention.

We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we regret any shortcomings during your stay. We appreciate your feedback and will use it to address areas where we can improve. If you have any further comments or suggestions, please feel free to share them with us. We hope to have the opportunity to better serve you in the future. Thank you for staying with us.

We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we regret any shortcomings during your stay. We appreciate your feedback and will use it to address areas where we can improve. If you have any further comments or suggestions, please feel free to share them with us. We hope to have the opportunity to better serve you in the future. Thank you for staying with us.