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"Staff are extremely friendly & helpful."

"Very convenient location near railway station, good quality beverage and quiet and clean accommodation"

"Very nice people They try to listen to my concerns. And help me with transportation and directions to the Convenience store. Thank you so much"

"Although close to the station, very quiet. "

"Clean, quiet hotel. The most comfortable beds we have slept in during our trip "

"Impeccable cleanliness, great coffee bar, staff incredibly professional, large grocery/information center just across the parking lot. Nice and peaceful with really nice views of the mountains."

"Comfortable bed and very good breakfast buffet. "

"Conveniently halfway between Chūgoku and San'yō expressways. AEON center across the street. Good morning meal. Helpfull staff."

"Need more variety of food for dinner & breakfast. They stop making fresh pizza and bringing fresh food out from the kitchen as there were not many new customers in the restaurant. "

"Everything about our short stay was lovely. The town was very quiet while we were there - our stay was primarily to visit the castle ruins (which we recommend!). Very charming town. The inn was very relaxing and we enjoyed the on-site onsen, and the excellent Japanese breakfast. The room was WONDERFUL. We loved the traditional architecture-with modern amenities-and the room was clean and had very comfortable and quiet. The bathroom was modern and the complimentary drinks in the mini-bar area...

"夜の懐石料理の充実を希望します。夢乃井のイメージは 料理旅館（ホテル）で私たちは仲間内で呼び合ってました。今回宿泊して、価格は違いますが、2週間前に有馬温泉　兵衛向陽閣に宿泊して、今回夢乃井に宿泊して、以前は設備及び大浴場等は違うけれど、懐石料理はそんなに 価格差は感じませでしたが、今回は肉料理で大差が付きました。 残念ですね。見た感じは肉差しが有って食べれば不味過ぎます。一度検討の議題にあげてください。 "

"This was the highlight of our Japan trip! The staff were lovely, and the shuttle bus was very convenient. The rooms were amazing - the bathroom kitted out with everything youd need and v tasty snacks in the room. The dinner amd breakfast were incredible experiences with v fresh and thoughtful meals. I would recommend this to anyone even for a 1 night stay - great massages at the spa too!"

"Thank you very much for a wonderful stay at the Nipponia Sasayama Castle Town Hotel. The staff was fabulous, very attentive and very helpful. I particularly loved the different "set"breakfasts options. "

"Great hotel at reasonable price. "