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"Room was well appointed and the breakfast was good with many choices on the buffet. The hotel is within walking distance of shops. The property is let down by not having a bar and not serving alcohol. "

"Room is comfy! Staff are friendly and location is good "

"Overall this is a good hotel, close to shopping mall very convenient, just some old bath towels need to change."

"Definitely beyond our expectations. It was very good. Even though we just needed a place to sleep for a night and transit to Penang, this hotel amazed us in many ways, very spacious. Staff very friendly."

"The rooms were average, but several maintenance issues were noticeable. There were broken tiles and a damaged health faucet in the bathroom. The room also lacked convenient features such as a USB charging port or an international power socket. Additionally, the water fountain and the surrounding area in the backyard were poorly maintained. Overall, it did not feel like good value for money. "

"The hotel seems to be designed for couple getaways. As a solo business traveler I felt awkward and was given a room right by the check-in counter. The biggest issue I faced was at checkout when 4-5 staff descended on the room to 'check' it and a couple minutes later a young man came out waving the white bed-sheet showing me a blue marker stain! I travel a lot and I don't remember ever taking a marker to bed! They were trying to extract an extorted 'tip' I guess because as soon as I took a serious tone with the man at the desk and mentioned I will recount all this in a review, they started apologizing for the 'confusion.' Also, there was another room next to mine near the entrance lobby and there was a couple staying there. I could hear them talk late into the night, the soundproofing leaves much to be desired."

" In need of refurb"

"Wonderful house, excellent service, good food (if anything, the portions were too generous). The gardens are the highlight, flower borders, etc - much nicer version of England compared to the original. Development encroaching in the valley, but there isn’t much the hotel can do about that I suppose. "

"One of the better hotel in the town"