Holiday Homes in Tallassee

"Room was right beside indoor swimming pool. All to could hear was screaming and yelling until 11pm. "

"Everything is pretty great. I will say I think the curtains need laundered or some new ones put up. They look pretty rough. The balconies are amazing! We really enjoy sitting and listening to the river! The rooms are good size and I love that the bathroom separates the beds!"

"Definitely return."

"The room was small. One of the aueen size beds had full size sheets. We had to ask them to change it. The tub/shower had black stuff falling into it from the wall. The staff was unfriendly. They weren’t rude they just weren’t helpful and seemed like they’d rather not have to deal with customers. The only friendly staff member I found was the lady at the desk when we checked out. The food was bad. The service at Granny Cluckets was even worse. We sat at the table 30 minutes before our server walked by to tell us she would be with us in a little bit. Fifteen minutes later she finally came to take our order. When we got our food we were missing some items. No one apologized for the long wait. No one apologized for us missing part of our order. The manager said they could comp our meal, but I bought breakfast passes on their website and we were using those. The manager said she couldn’t give us back our money because we bought the passes online. I don’t understand that because it was Country Cascades website that I used to buy the passes. The pizza tasted like frozen pizza. We never tried out the “waterpark”. It was very small and too crowded. The hotel was in a good location. That’s about the only positive thing I can say about our stay. "

"Very nice hotel. The trolly allowed us to skip driving down to Gatlinburg. My only complaint was they had no coffee in the lobby. Sure they had coffee pots in the room but waking the family up at 5 am when I rise is no good."

"Excellent place to stay. Very clean, comfortable beds. Will definitely stay there again !"

"The pool was full of kids , screaming and splashing like crazy. My kids didn’t want to be knocked out so we chose not to go in the pool. The breakfast was not free. We had to pay for adults only. The waitress was so kind and that was the highlight of the hotel. We asked for extra pillows and it seemed to be an innocence for the staff to get it for us. "

"I am surprised that no reviews mention this is a timeshare. When we checked in, I asked about waterpark passes. I was told that the concierge would help with that. That’s when I found out about the timeshare. They said we could attend a 90 minute presentation &tour w/ breakfast and get free water park admission, among a few other things. I really only wanted the water park passes but agreed. The breakfast was at 10am the next day. I have 2 pre-teens with me. The breakfast was horrible and we chose not to try the food at the resort as a result. The "90 min" presentation turned into a 5 hour ordeal w/multiple people attempting to talk us into joining and the price going lower &lower. I told them it didn’t make sense for us and with the ever increasing cost of living, I can’t add any other monthly expenses. I think they would have kept us there until it was time for them to leave. My daughter went back to the room b/c she was so upset. My son and I walked out before they could send a third person. We did not get our free water park passes. Our entire first day of vacation was wasted and we were mentally drained. We paid $35 ea for the waterpark which only has 2 big slides and my kids were ready to leave after 2 hours. They did not want to get in any of the pools bc the water was extremely dirty looking. There is no housekeeping and only “owners” get towels replaced. There is only one towel rack so our towels inevitably ended up on the floor. I would recommend a different lodge."

"Rooms were clean, the beds were very comfortable. We had the village view balcony and we had a great view of the people moving around the island. It was a wonderful stay!"