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"Hotel and staff was great. Unfortunately had an error with room safe three separate occasions while trying to open it. Staff responded promptly to sort the issue. Shower pressure was low and not able to use the bath."

"What a great hotel…EVERYTHING was perfect. Staff, accommodation, cleanness, comfort, service and food. They don’t come any better."

"Our room had AC system that leaked on to our bed. They changed the bed linen and added a towel to the duct to absorb the water until morning. Morning past, afternoon past and in the following evening we arrived back to our room to find the water was dripping on the bed and floor like a running tap. We got told they would put another towel in to absorb the water through the night again but complained as it was nearly midnight at this point. We got moved to a temporary room to just sleep that night. It was awful. Noisy and smoke alarm kept flashing all night. The following mor I by the moved us to a “supreme” room. It was pretty standard room, luckily we did not have issues with the room going forward. The staff gave us a bottle of wine and some sweets to say sorry. Overall Food was delicious, staff were polite. The heated Pools were lovely but busy as expected during colder season and spa treatments were very good. "

"It was perfect!"

"They did a great job"

"Really enjoyed our recent stay; Spotlessly clean throughout Excellent roof terrace with pool, loungers and bar Great breakfasts Very quiet in a central location. Only thing is maybe the fact that the inward facing rooms are a little bit dull due to limited daylight."

"Excellent facilities, clean rooms and attentive staff who are always available to assist. "

"This was one of the nicest hotels i have stayed at for the price point. It was a solid four star hotel staff was super knowledgeable and helpful. The room cleaning staff the super friendly gave us extra stuff when we needed it. The food at the hotel is excellent, but expensive go pay twice the amount as if you want to a restaurant offsite. Most of the pools were closed due to the temperature, but we are able to use the pool at the Intercontinental. We use the Intercontinental concierge’s to book all of our tours. I can’t say enough about this hotel."

"Great staff and location! "