We showed up on the evening ferry from Rhodes after being on a sailing Gulet in Turkey (no internet). Were met by the owner of the hotel and her son. She never used our name but asked if we were the people that had booked on Expedia. Nothing was explained and we were led, in the dark, up to a house on the hill. When we got there there was another person there who was introduced as the owner of the house and that we were staying here for 3 nights (we had 4 nights booked) When I asked why the owner of the hotel said she had been trying to call us that day and had left numerous messages (which by the way we never got) but they had basically given our room to someone else. We had no choice but to stay in the house as it was now close to 10pm at night and there was no way to leave the island. When I queried the 4th night she claimed it was never booked (I later found out that they had cancelled that through Expedia a few days before but we didn't know as we didn't have internet in Turkey)The house they left us in looked like no-one had been in it for ages, completely bereft of any comfort items or even pictures on the wall. One of the couches had a plain white sheet and a bed pillow on it (no cover). There were ants crawling all over the sachets of dried up old Nescafe coffee and honey, the shower was broken, the toilet seat was barely hanging in there. It was dark and creepy. She didn't even want to give us a contact number or a chance to sort out the booking issue the next day.