Sydenham Ward Hotels, Kingston

"Breakfast is extra and isn’t better than the free ones at most holiday inns. The pool has a poo incident. Unsure if they closed it long enough for a proper clean or not but we didn’t revisit after that incident. "

"We had no cleaning of the room. We stayed 2 nights and the bed was not made, no new set of towels as requested, no garbage emptied. We addressed the issue with the front desk man and not only did not help to remedy the situation, he also was very condescending and did not care at all. Very rude man. Then, he called our room at 3:00 am in the morning in the middle of the night. It was very obvious it was done on purpose to disrupt the sleep. When we picked up the phone he asked us if we had any delivery from Popeyes. Ridiculous. He knew we never ordered anything and there was no delivery happening at that time anyway. Very disturbing to see a staff member acting this way. "

"Simple but clean "

"The rooms and bathroom are a little small by today’s standards but are very clean and have a beautiful view. The complementary water in the rooms and free extra bottles at the front desk are a very nice touch. Will at the lobby bar is great and attentive. We also had an amazing dinner at Aqua Terra served by a very good waitress named Sue. Overall, it was a very relaxing stay. "

"Underground garage construction woke me in the morning. So loud that we could not enjoy breakfast in the lobby restaurant. "

"Sometimes it's disappointing when a B&B has a breakfast buffet, but NOT this time. The breakfast variety and quality was top notch!"

"Good location."

"Staff at reception are friendly and helpful, parking with in and out privileges is convenient, free breakfast box is plenty and nourishing. Location is so central. We have stayed here several times over several years and always enjoyed our stays. "

"Great"