Lobby

Reviews of Country Inn & Suites by Radisson, Sycamore, IL

2.5 out of 5
Country Inn & Suites by Radisson, Sycamore, IL
1450 South Peace Road, Sycamore, IL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 354 out of 621 reviews" "
Rating 8 - Good. 192 out of 621 reviews" "
Rating 6 - Okay. 52 out of 621 reviews" "
Rating 4 - Poor. 16 out of 621 reviews" "
Rating 2 - Terrible. 7 out of 621 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities
The property is extremely clean and the room was excellent.
Stayed 1 night in May 2024
Response from HS on 25 May 2024
We appreciate your feedback

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property a little dated but clean and comfortable.
Stayed 2 nights in May 2024
Response from HS on 14 May 2024
Michelle - we will be going in renovations late 2024, hope to see you soon again

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I checked in and the front desk guy was super nice. Our room was clean and smelt as a hotel should. Neither of us have any complaints as the entire hotel was super quiet which was awesome and the service was friendly. I’ve stayed here a few times before and I was prefer this hotel because of its location and its peacefulness.
Stayed 1 night in Apr 2024
Response from HS on 14 May 2024
Thank You Whitney - appreciate your kind words.We hope to see you soon again , love to have you as our guest

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, good Bar and Grill next door, desk clerk was nice and helpful. Breakfast was basic, but okay. Elevator smelled of cigarette smoke. Good price.
Stayed 2 nights in May 2024
Response from HS on 14 May 2024
Mary we will improve

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good.
Stayed 1 night in Apr 2024
Response from HS on 25 Apr 2024
Thank you LOIS ,hope to see you again soon

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet room, decent breakfast.
Stayed 1 night in Mar 2024
Response from mars on 2 Apr 2024
Hi Mike, Thank you so much for taking the time to let others know about us!Please consider us again for any future travel to Sycamore / Dekalb.

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very accommodating. Excellent breakfast. Clean room. Great stay
Stayed 1 night in Oct 2023
Response from mars on 7 Nov 2023
Hi Jessica, THank you so much for your review. We are so happy to see that you had an enjoyable stay with us!

10/10 Excellent

Erika

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our stay no complaints, thank you!
Stayed 1 night in Oct 2023
Response from mars on 7 Nov 2023
Hi Erika! Thank you for your review, we are thrilled that you enjoyed your stay with us :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from mars on 7 Nov 2023
Hello there! THank you for the review!

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Comfortable room. Nice breakfast. Near shopping and restaurants.
Stayed 1 night in Oct 2023
Response from mars on 7 Nov 2023
Hi Steven, Thank you very much for the review. We hope to see you again soon!

10/10 Excellent

Angi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from mars on 11 Oct 2023
Hi Angi! So glad you enjoyed your stay with us :)Thank you very much for the great review!

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed girls weekend at this hotel. We all felt welcome and were given great suggestions for eating and lots of help when needed!!
Stayed 2 nights in Oct 2023
Response from mars on 11 Oct 2023
Hello Pam and friends! It was a pleasure meeting all of you! I hope you will consider coming back another year :)

8/10 Good

Eric

Business traveller
Liked: Staff & service
The room was outdated. The shower wall was leaking and the shower head was old and difficult to manipulate. The kitchen and breakfast was clean and spacious. The parking lot is clean and well lit. Good location
Stayed 2 nights in Sep 2023
Response from mars on 3 Oct 2023
Hi Eric, Thank you so much for taking the time to review us! I apologize about your leaky shower, I will have maintenance look at that immediately! I am happy to see you enjoyed breakfast and the rest of the hotel. We are in line for a full property renovation and very much look forward to offering our guests an exciting new look!

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice clean room, beds we’re comfortable, quiet night also
Stayed 1 night in Aug 2023
Response from mars on 8 Sept 2023
Hi Marie! Thank you very much for being our guest. We are very happy to hear you had a restful night! Please consider staying with us again!

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location for my visit to Sycamore. Slept good, internet was fast enough, coffee was good. I'll stay there again next time I'm at our factory.
Stayed 1 night in Aug 2023
Response from mars on 8 Sept 2023
Hi Glenn, Thank you so much for your review! We are very happy to see you slept well and enjoyed the coffee...we look forward to your next visit!

8/10 Good

ronald

Y
Stayed 5 nights in Aug 2023
Response from mars on 28 Aug 2023
Hi Ronald, Thank you so much for staying with us and the review!We hope to see you again soon :)

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from mars on 28 Aug 2023
Hi Glenn! Thank you so much for the 5 stars! Please consider staying with us again :)

8/10 Good

Judi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Property could use some updating and deep cleaning , carpets etc.
Stayed 3 nights in Jul 2023
Response from mars on 28 Aug 2023
Hi Judi! Thank you very much for being our guest and for your thoughtful feedback!We hope to see you again soon!

8/10 Good

Michelle

Stayed 3 nights in Jul 2023
Response from mars on 28 Jul 2023
Hi Michelle, Thank you for taking the time to review us! We hope you will consider staying with us again :)

8/10 Good

Fabian

Stayed 2 nights in Jul 2023
Response from mars on 20 Jul 2023
Hi Fabian, Thank you very much for taking the time to review us! We are pleased that you enjoyed your stay and hope to see you again soon!

8/10 Good

Cory

Stayed 2 nights in Jul 2023
Response from mars on 20 Jul 2023
Cory, Thank you very much for selecting us! We hope to see you again soon!

8/10 Good

Susan

Stayed 1 night in Jul 2023
Response from mars on 10 Jul 2023
Hi Susan, Thank you very much for staying with us! We hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable and clean, pool was nice too! Staff were kind and attentive, would stay there again if traveling to that area.
Stayed 3 nights in Jul 2023
Response from mars on 10 Jul 2023
Hello! Thank you very much for taking the time to let others know about us! We are thrilled that you enjoyed the pool and look forward to hosting you again soon!

10/10 Excellent

Soo

Stayed 1 night in Jul 2023
Response from mars on 5 Jul 2023
Hi Soo! Thank you for the review...I hope you will come and stay with us again!

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean.
Stayed 1 night in Jun 2023
Response from mars on 5 Jul 2023
Hi Jerry! Thank you so much for selecting us and taking the time to leave your review. We are pleased that you found your accommodations to your liking!

8/10 Good

Kate

Stayed 1 night in Jun 2023
Response from mars on 29 Jun 2023
Hi Kate, Thank you for selecting us and taking the time to review us. On behalf of all of us at Country Inn and Suites, we hope you will select us for any future visits to the area.

10/10 Excellent

Michelle

Stayed 11 nights in Jun 2023
Response from mars on 27 Jun 2023
Hi Michelle, Thank you so much for being our guest and taking the time to review us. We hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from mars on 27 Jun 2023
Thank you so much for your review John! Please consider selecting us again for any future trips to Sycamore!

10/10 Excellent

Colleen

Stayed 1 night in Jun 2023
Response from mars on 26 Jun 2023
Hi Colleen, Thank you so much for being our guest!

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from mars on 15 Jun 2023
Hi Cheryl, Thank you so very much for taking the time to review us! Please consider staying with us again soon!

8/10 Good

Carol

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from mars on 31 May 2023
Hi Carol, Thank you so much for staying with us! Please consider staying with us again soon!

8/10 Good

Rachel Michele

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, generally clean, and yummy cookies.
Stayed 1 night in May 2023
Response from mars on 31 May 2023
Hi Rachel, We are so glad you enjoyed your stay and especially the cookies! Come on back anytime for some more :)

2/10 Terrible

Philip

Liked: Cleanliness, staff & service
dark depressing room, esp tv area. light bulbs pretty darn weak. had to check out. couldn’t take it.
Stayed 2 nights in May 2023
Response from mars on 22 May 2023
Hi Philip, I regret to see that you did not care for your accommodations at our property. Thank you for your feedback as all guest feedback is taken into consideration when planning renovations.Warm regards,

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from mars on 19 May 2023
Hi Cheryl, Thank you so much for the five-star review! We are thrilled to see you enjoyed your stay and hope you will select us for your next trip to Sycamore!

10/10 Excellent

Cederrall

Stayed 1 night in May 2023
Response from mars on 16 May 2023
Hi Cederrall, Thank you so much for staying with us and posting your review! We look forward to your next visit!

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, clean and well maintained. Will stay again when in the area
Stayed 1 night in Apr 2023
Response from mars on 2 May 2023
Hi Anita, Thank you so much for your review We are so pleased that you enjoyed your stay with us and on behalf of all of us at Country Inn Sycamore, we look forward to hosting you again!

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Love using the lobby for conversation. Wish hot tub was functional, but the pool was warm and clean. Quiet atmosphere and nice breakfast. Altogether a very nice stay.
Stayed 1 night in Apr 2023
Response from mars on 24 Apr 2023
Hi Doreen, Thank you so much for the lovely review! We are so pleased to see you had a good stay with us and enjoyed the public spaces and breakfast. Please consider staying with us again soon!

8/10 Good

Janet, Lees Summit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from mars on 2 May 2023
Hi Janet! Thank you so much for being our guest We hope to have the opportunity to host you again soon!

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Nice clean room and hotel.
Rooms were very spacious. Nice bathroom size as well. Separate sitting area with a door to the bedroom. Very nice! A bit pricey for.one night stay...$192. The breakfast was good and the hotel staff was very nice.
Stayed 2 nights in Mar 2023
Response from mars on 12 Apr 2023
Hi Timothy, Thank you so much for review! I am so glad that you enjoyed the suite!

10/10 Excellent

Donna, High Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good Stay, the room was clean the facility was clean. The breakfast was great. The staff was very friendly.
Stayed 2 nights in Feb 2023
Response from mars on 6 Mar 2023
Hi Donna, Thank you so much for your review and feedback. We hope to have the opportunity to host you again soon!

10/10 Excellent

Felicia

Stayed 1 night in Feb 2023
Response from mars on 12 Apr 2023
Hello Felicia, thank you so much for your review! We are very pleased to see that you enjoyed your stay and we hope to see you again soon!

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
This is a well-located property with easy parking and access to services. The luggage carts are in very poor condition making them hard and unsafe to use. Our room had a toilet seat that had not been cleaned on the underside. The elevator makes odd lurches and jumps indicating a lack of maintenance.
Stayed 2 nights in Feb 2023
Response from mars on 2 Mar 2023
Hi Mark, Mt sincere apologies for the conditional issues you describe. I will have maintenance inspect the luggage cart immediately and speak to housekeeping regarding the cleanliness issue. Our elevator is regularly inspected and maintained to ensure safety. I do thank you very much for your feedback and assure you I will address all the issues you mentioned.

10/10 Excellent

Rhonda

Stayed 2 nights in Feb 2023
Response from mars on 2 Mar 2023
Hi Rhonda, Thank you so much for staying with us and submitting your review!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from mars on 2 Mar 2023
Hello there! Thank you so much for the review and we hope to see you again soon!

10/10 Excellent

Larry R,

Stayed 1 night in Feb 2023
Response from mars on 6 Mar 2023
Hi Larry! Thank you so much for taking the time to review us Hope to see you again soon!

6/10 Okay

Kiel

Travelled with family, Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The breakfast didn’t start until 7am and the hot tub looks like it is permanently closed.I was looking forward to both.
Stayed 1 night in Jan 2023
Response from mars on 30 Jan 2023
Hi Kiel, during the week breakfast runs 0600 to 0930 and on weekends it is 0700 to 1030. The hot tub in the pool area was permanently closed three years ago however the pool remains open.Thank you very much for your feedback and we hope to have the opportunity to host you again!

6/10 Okay

Deborah

Business traveller, Travelled with family
Disliked: Property conditions & facilities, room comfort
Botox Won't Fix This
Aging badly. Bedding needs a refresh. The bathroom is very dated and unsafe for anyone not an athlete. Wallpaper, tile and walls are dingy and peeling. How could this place get such a good rating? Makes me not trust Hotels.com.
Stayed 1 night in Jan 2023
Response from mars on 15 Jan 2023
Hi Deborah, Thank you for your feedback. I am sorry that you were disappointed with our property. It is certainly not the sort of feedback we hope for however I do understand. Again, we appreciate your feedback as it only helps us improve our service to our most valued guests!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from mars on 15 Jan 2023
Hi Ryan, Thank you so much for your review!

10/10 Excellent

Graciela

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
it was close to family
Response from mars on 15 Jan 2023
Hi Graciela, Thank you for your review. We hope you had a wonderful visit with your family!

10/10 Excellent

Mark