Swan Hill Holidays from NZ$1,004

TOC was excellent, beautiful building, spacious suite with some fun personalisation, and the staff were friendly professional and welcoming, highly recommended, will stay here again 😊

Check-in process was atrocious... notified in advance about my time of arrival and was informed I'd be met at the office. Upon arrival, the office was shut (no one stated this before) and I was told I'd been messaged on What's app. As an international traveller not using data roaming, this didn't come through... Finally made it to the apartment - the internet needed (you guessed) mobile data to view the passcode (?!?) and instructions for aircon were for a different apartment. Very frustrating that this info couldn't have been provided in advance Also, gym access is only for residents as an induction is needed... again not as advertised Pool area is nice though and apartment had great views over the river

Apartment was fully equipped. However minimal lighting in kitchen and no clean up broom( was given after asking but fit for a child). As there is a kitchen, a normal broom and/or vacuum is required to keep apartments clean. Otherwise, everything else was perfect.

Location was great, very close to Southern Cross Station and a supermarket. Reception staff were very easy to communicate and responsive to communication. Beds were comfortable. Kitchen has very basic equipment - saucepans, frypan, cutlery and crockery. There is a microwave and a hot plate. There was also an oven but I was unable to get it to warm up and there were no instructions.