Kempinski Hotel Suzhou

5.0 star property
Luxury Suzhou hotel in Suzhou Industrial Park with 3 restaurants
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Kempinski Hotel Suzhou

Photo gallery for Kempinski Hotel Suzhou

Staircase
Indoor wedding
Exterior
Deluxe Room, 1 King Bed, Lake View (Deluxe)
3 restaurants, lunch served

Overview of Kempinski Hotel Suzhou

Reviews
8.0

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Hot tubHot tubHot tub
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
The price is NZ$170
Price available on 31/3/2024

Check out the area

1 Guobin Rd, Suzhou Industrial Park, Suzhou, Jiangsu, 215021
  • Popular LocationDushu Lake1 min walk
  • Popular Location凯宾斯基怡时咖啡厅1 min walk
  • Popular LocationHualian Station10 min drive
  • Popular LocationDushuhu South Station19 min drive
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Room options

Deluxe Room, 1 King Bed (Deluxe)

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Washer/dryer
Hypo-allergenic bedding
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Executive)

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Washer/dryer
Hypo-allergenic bedding
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Lake View (Deluxe)

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Washer/dryer
Hypo-allergenic bedding
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Lake View (Deluxe)

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Washer/dryer
Hypo-allergenic bedding
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds (Deluxe)

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Washer/dryer
Hypo-allergenic bedding
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Lake View

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Washer/dryer
Hypo-allergenic bedding
  • Lake view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Lake View

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Washer/dryer
Hypo-allergenic bedding
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, Golf View

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Washer/dryer
Hypo-allergenic bedding
  • Golf view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Golf View

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Washer/dryer
Hypo-allergenic bedding
  • Golf view
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 2 Single Beds, Lake View

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Washer/dryer
Hypo-allergenic bedding
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

Executive Suite

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Washer/dryer
Hypo-allergenic bedding
  • 123 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Panorama)

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Washer/dryer
Hypo-allergenic bedding
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds (Executive)

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Washer/dryer
Hypo-allergenic bedding
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

Suite (Diplomatic)

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Washer/dryer
Hypo-allergenic bedding
  • 123 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Lake View

cleanliness

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Washer/dryer
Hypo-allergenic bedding
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Suzhou

Kempinski Hotel Suzhou is located in Suzhou Industrial Park, a neighbourhood in Suzhou, and is in the suburbs and near the bay. Suzhou Culture and Arts Center and Suzhou Pingtan Museum are cultural highlights, and some of the area's attractions include Ferris Wheel Paradise and Couple's Retreat Garden. Travelling with kids? Consider Suzhou Garden and Architecture and Huayi Brothers Movie World. Parasailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Jinji Lake - 3 min drive
  • Gate to the East - 7 min drive
  • Suzhou International Expo Center - 8 min drive
  • Yuanrong Times Square - 8 min drive
  • Humble Administrator's Garden - 11 min drive

Getting around

  • South Ligongdi Station - 3 min drive
  • Suzhou Railway Station - 25 min drive
  • Pudong International Airport (PVG) - 116 min drive

Restaurants

  • 和山汇 - 2 min drive
  • 青鹤谷 - 3 min drive
  • 六会馆 - 4 min drive
  • 哈利的酒吧 - 2 min drive
  • 凯宾斯基怡时咖啡厅 - 1 min walk

About this property

Kempinski Hotel Suzhou

Luxury eco-certified hotel located in Suzhou Industrial Park
Take advantage of a marina, a swim-up bar and a poolside bar at Kempinski Hotel Suzhou. Treat yourself to a body treatment, a body scrub or a facial at Yang Spa, the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature garden views and al fresco dining. Yoga classes and fitness classes are offered at the health club; other things to do include racquetball/squash and hiking/biking. Free in-room WiFi is available to all guests, along with a corner/local shop and shopping on-site.
You'll also find perks such as:
  • An indoor pool and a children's pool, with a swim-up bar
  • Limo/town car service, buffet breakfast (surcharge) and bike hire
  • Express check-out, express check-in and massage treatment rooms
  • Concierge services, a TV in reception and a porter/bellboy
Room features
All 458 individually furnished rooms feature comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and dressing gowns.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and deep-soaking baths
  • 40-inch HDTVs with satellite channels
  • Wardrobes/cupboards, video game consoles and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English

Sustainability

Sustainability practices

Grey water recycling system
Eco-friendly cleaning products used
Bicycle rentals
LED lighting
Recycling
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle up to 15 km
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:00 AM for a fee: CNY 178 for adults and CNY 90 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Paulaner Restaurant
  • Seasons Cafe
  • Wang Hu Ge

Things to do

  • 10 spa tubs
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (31,646 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On the bay
  • Picnic area

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 23 floors
  • Building
  • Built in 2008
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 40-inch LCD TV with satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 178 for adults and from CNY 90 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Kempinski Suzhou
Kempinski Hotel Suzhou
Kempinski Suzhou
Kempinski Suzhou Hotel
Suzhou Kempinski
Suzhou Kempinski Hotel
Kempinski Hotel Suzhou Hotel
Kempinski Hotel Suzhou Suzhou
Kempinski Hotel Suzhou Hotel Suzhou

Frequently asked questions

Does Kempinski Hotel Suzhou have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Kempinski Hotel Suzhou?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Kempinski Hotel Suzhou on 31 Mar 2024 start from NZ$170.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kempinski Hotel Suzhou pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Kempinski Hotel Suzhou?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kempinski Hotel Suzhou?

Checkout is at noon.

Where is Kempinski Hotel Suzhou located?

This family-friendly Suzhou hotel is located near the bay, within 2 mi (3 km) of Dushu Lake and Jinji Lake. Ferris Wheel Paradise and Couple's Retreat Garden are also within 6 miles (10 km). South Ligongdi Station is 29 minutes by foot.

Kempinski Hotel Suzhou Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 42 reviews" "
Rating 8 - Good. 12 out of 42 reviews" "
Rating 6 - Okay. 11 out of 42 reviews" "
Rating 4 - Poor. 4 out of 42 reviews" "
Rating 2 - Terrible. 0 out of 42 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

JORGE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb fitness club and quiet rooms
Great for weekend retreat or business. Rooms are quiet with solid wood doors. In new properties I usually have a hard time hearing all kind of noises. Superb German / Munich restaurant on site. Superb fitness club.
Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
GREAT PEOPLE, AWESOME ROOM, FAIR PRICE
Stayed 2 nights in Feb 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
This hotel is very nice, this is my 4th time staying there. The lake view is very beautiful and the rooms are clean. Breakfast is good. The past 2 times I have stayed there there has been a conference but this time it was not crowded. Last time Resturant were busy.
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service
nice hotel in the middle of nowhere
the problem with this hotel is that it is an hour walk from the first shop/convenience store/life and they have poor access to cabs...
Stayed 7 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
BUSINESS BREAK AWAY TRIP & CONFERENCE
Comfortable but far in distance from any amenities.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Not for business
Not recommended if you have business to attend to in Suzhou, it is located way off the city centre or the CBD. And as a lake and golf course hotel it does not impress.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kenpinski are great
The hotel was great, very clean, very nice, and the staff was very helpful and polite. I highly recommend this hotel.

4/10 Poor

JIAXING, Shanghai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as good as I expected.
Not as good as I expected. Room was old, air-condition not work well,you should take under 6.5 degree.House keeper took our room card...I won't come again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice but not 5 star
The hotel is well kept. In its own grounds, which is nice if you want to get away from everything. But if you want easy access to the city, your only real option is taxi. I found the hotel staff a little abrupt and unhelpful, though I think that may result more from an English language nervousness than anything else.