2 Queen Beds
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Reviews of Quality Inn Suwanee I-85

2.5 out of 5
Quality Inn Suwanee I-85
2945 Lawrenceville, Suwanee Road & I-85 exit 111, Suwanee, GA

Reviews

6.6
Rating 10 - Excellent. 67 out of 218 reviews" "
Rating 8 - Good. 44 out of 218 reviews" "
Rating 6 - Okay. 38 out of 218 reviews" "
Rating 4 - Poor. 23 out of 218 reviews" "
Rating 2 - Terrible. 46 out of 218 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service quiet room clean
Stayed 1 night in May 2024

8/10 Good

April

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff on the property was friendly. The breakfast was "The Bomb" because they had a great selection like turkey sausage, omelletes, waffles, and a variety of juices with coffee. The room suited our need to have some place to sleep. It was a little dated with dirty carpet, but no smell. There was another problem that I won't put on here to give a bad review. Our overall stay was good without interruptions or noise.
Stayed 3 nights in May 2024

2/10 Terrible

Zida

Disliked: Staff & service, property conditions & facilities
Checked in Friday and checked out Monday. My whole stay the room wasn’t cleaned the trash was filled, the iron wasn’t working called the desk waited for an hour no one came. Called again and complained then someone came
Stayed 3 nights in May 2024

2/10 Terrible

Hyun Jung

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells like mold everywhere
Stayed 1 night in May 2024

10/10 Excellent

Alexandra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No
Stayed 2 nights in May 2024

6/10 Okay

Ciera

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mark, Lawrenceville

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2024

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Exelent and easy to get location super quiet and super clean Thanks😊
Stayed 4 nights in Apr 2024
Response from Maggie on 25 Apr 2024
Thank you Jose, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
The area is busy and full of options. My room was clean and comfortable. Customer service was excellent. 😊
Stayed 4 nights in Apr 2024
Response from Maggie on 25 Apr 2024
Thank you Silvia, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!"

10/10 Excellent

Servando

Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Stayed 1 night in Apr 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Very nice receptionist.
Stayed 1 night in Apr 2024
Response from Maggie on 25 Apr 2024
We're thrilled to hear that our staff made a great impression on you with their friendly and attentive service. Your kind words will be shared with the team as a testament to their hard work.

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was good. Had an issuevwith my first room, but the clerk handled it great and she was awsome. She was checking in people for 3 hotels and handled with professionalism.
Stayed 1 night in Mar 2024
Response from Maggie on 25 Apr 2024
Thank you for acknowledging the exceptional service provided by our staff. We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement.

8/10 Good

Rochelle

Travelled with family
The staff was nice
Stayed 2 nights in Jan 2024

2/10 Terrible

Soo C

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 1 night in Jan 2024

10/10 Excellent

Ivan, Moyock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Robin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

virgilio

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Dec 2023

6/10 Okay

Bhanu

Travelled with family
Liked: Staff & service, amenities
Toilet pot was wiggling, and sofa chair has full of pet hair and overall room was not so clean.
Stayed 1 night in Dec 2023

2/10 Terrible

Minelli

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and bathroom where filthy heaters did not work properly is just not worth it..! Had bad experience
Stayed 2 nights in Dec 2023

2/10 Terrible

Razhon

Disliked: Cleanliness, staff & service, property conditions & facilities
really did not have pleasant service, gave me a hard time bc i asked about the tv not working
Stayed 1 night in Dec 2023

4/10 Poor

Abutu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

aaron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just ok
Stayed 1 night in Dec 2023

2/10 Terrible

jenny

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experience
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Bad and Good
The sheets were stained with nasty looking streaks. The walls are dirty and nasty as well. The door needs to be fixed at the bottom.
Stayed 1 night in Dec 2023

2/10 Terrible

Janai

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Whatever you do, do not stay here. This place is extremely janky.
Stayed 1 night in Dec 2023

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

6/10 Okay

Raymond

Travelled with family
The place is ok
Stayed 1 night in Nov 2023

8/10 Good

Jalexia

Travelled with partner
Liked: Cleanliness, amenities
They kept the rooms clean while we were there! When we went for an outing and came back the room was just like it was when we first arrived. Great location and staff was really nice! I will definitely book again!
Stayed 2 nights in Nov 2023

6/10 Okay

Peter

Liked: Staff & service
Disliked: Property conditions & facilities
There was only one grab bar and that was positioned to help individuals in and out of the tub. Additional grab bars are necessary for those who shower. The toilet is too low; I had to grab the door handle in order to pull me up. Also, it was so low the body parts were in the "water". You should be notified at check in that maid service is only every other day.
Stayed 6 nights in Oct 2023

6/10 Okay

Ram

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2023

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and run down feeling, very out dated, sink cabinet was broken, hair dryer didn’t work, bathroom door didn’t lock, rust around the front door, sheets were old, rug was very worn down. It was very late and we did not have it in us to change hotels. We had a 2nd night booked which we did not keep, and we went to another hotel. Tried to get refunded for the 2nd night and we are still awaiting word and haven’t heard anything. Would commend not to stay here.
Stayed 1 night in Oct 2023

4/10 Poor

Trenton

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Willie

Stayed 1 night in Sep 2023

10/10 Excellent

Saurabh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel
It’s a nice hotel with all required facilities. I enjoyed a Comfortable stay.
Stayed 1 night in Sep 2023

6/10 Okay

Sabrina

Disliked: Staff & service
Was ok
Stayed 2 nights in Sep 2023

4/10 Poor

BISMARCK

Stayed 1 night in Sep 2023

6/10 Okay

Shaquille

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Luljeta

Disliked: Cleanliness, staff & service, property conditions & facilities
It was very noisy during night.
Stayed 1 night in Aug 2023

6/10 Okay

Erica

Stayed 3 nights in Aug 2023

2/10 Terrible

Sharleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Staff at from desk was very rude to me and gave me the wrong room and gave another guest the same room as me that entered the room while I was there. It was not pleasant.
Stayed 3 nights in Aug 2023

10/10 Excellent

Gaochong

Stayed 3 nights in Aug 2023

10/10 Excellent

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at the Quality inn, everything was great, i will be using this place again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 7 nights in Jul 2023

2/10 Terrible

Ernest

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good stay
Stayed 3 nights in Jul 2023

4/10 Poor

Pamela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Shanterol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Sylvia, Knoxvile

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was a decent hotel. Needs a little work, but nothing that bothered me. Except the sink facet was loose. Beds were comfortable, room was clean. Nicely surprised that they cleaned the room after the 1st night. Most hotels now just clean every 2 - 3 days. Front desk staff was nice and helpful. Breakfast was OK. 2nd day we went out for breakfast.