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"The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!"

"Beautiful hotel Stunning onsen Wonderful staff especially Emily on front desk "

"Convenience of rentals, staff, location, cleanliness and hotel had a wonderful fragrance to it! "

"Nice hotel"

"Excellent food and room, even better service. great views 5/5 would recommend"

"good location and good service , very clean , sufficient facilities , close to snow park, and good restaurants around, cottage owener very nice and helpful."

"The outdoor bath was incredibly relaxing, the staff was welcoming and polite, and I would definitely stay here again"

"Great central location between upper and lower Hirafu, with roomy-modern condo style layout. Open kitchen/dining/living area with complimentary wine, fruit, eggs, milk, coffee to help you start the day. The only drawback is that Niseko is very quiet in early June, with the restaurants in the hotel and most in the surrounding closed. The coffee shop in Chatrium re-opens in mid-June while other restaurants in Hirafu also re-open thereafter."

"Great location and shuttle to the lifts was awesome!"

"LOVED the private outdoor hot tub (露天風呂). Room was spacious and clean. We slept with the windows open to hear the running river. And the public bath was also quite nice. The food was a little pricey for the quality. But everything else was exceptional. "

"Lovely hotel staff are great and the baths are fantastic, the breakfast could have been a little better. "

"Excellent breakfast, onsen, shuttle service, ski amenities, location."

"Onsen was great. Older hotel great location lovely staff "

"Conveniently located to restaurants and slopes"