Hotels near Sutter Av. Rutland Rd. Station

"It was okay"

"We stayed here for 4 nights in April while attending a wedding in Brooklyn. On arrival, the guy who checked us in was friendly, informative and managed to get us into our room early, which was appreciated after a long travel day. Our room was sufficient for our needs, although a little small. There was very little wardrobe space which meant most of our clothes stayed in our suitcases. The bathroom was clean and modern - but you can see through the glass both in and out, which was fine for us as a married couple, but if you’re staying with someone you aren’t THAT comfortable with…not so much! The safe also didn’t work - kept saying an error message when we tried to program it to lock. On the first night, we had an issue where a member of staff spoke rudely to us because we used the elevator supposedly reserved for the rooftop bar (we had no way of knowing this). We reported it to management via the feedback request on Hotels.com, but it was never followed up. The second morning after housekeeping had been, the sheers in our room stopped functioning, meaning we had to climb onto the bed to move them manually when we wanted them open or closed. When we checked out, we discovered that Public charges a $45 per night ‘resort fee’ to cover ‘access to 24/7 gym, rooftop bar, lobby spaces’ etc. We used the gym once, and didn’t use any other amenities, so felt like it was a sneaky charge. Perhaps it should be charged on a guest-by-guest basis on individual need…."

"room not as advertised"

"The Freehand is a bare bones hotel with no amenities. Nice bars and cafe, however, which were fun. The rooms are very basic and didn’t have a space for a toiletries bag, just a small ledge (mine fell into the toilet and ruined all my makeup and medications). No coffee machine or mini bar but there was a small fridge. No shelves or drawers for clothes. I stayed here because it was around the corner from the conference I was working, and it’s pretty cheap compared to other nyc hotels. Also the front desk staff were super rude and gruff. The bartenders were nice."

"Respectful to the guests. We loved the vibe at the dominick and it made our first trip to NY one to remember. Thank you all."

"Staff was great, great location"

"Would stay again"

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"Loved breakfast and staff"