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Reviews of Motel 6 Sutherlin, OR

2 out of 5
Motel 6 Sutherlin, OR
1400 Hospitality Way, Sutherlin, OR

Reviews

7.6

Good

Rating 10 - Excellent. 256 out of 823 reviews" "
Rating 8 - Good. 282 out of 823 reviews" "
Rating 6 - Okay. 135 out of 823 reviews" "
Rating 4 - Poor. 85 out of 823 reviews" "
Rating 2 - Terrible. 65 out of 823 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Diana

Travelled with family
Stains on the sheets, the bathroom cubbies on the wall were full of grime and pubic hair. Just needed a good cleaning. Staff was nice and beds were comfy.
Stayed 1 night in May 2024

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in my way home.
Stayed 1 night in May 2024

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities
Conveniently located and well priced
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi StephenThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Skyler

Stayed 1 night in Mar 2024
Response from Nancy Y. on 23 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Hong

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is pretty good
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 21 May 2024
Hi HongThanks for your review, we really appreciate the support. Lilith#Team6

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a great option
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 21 May 2024
Hi Christina,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

8/10 Good

Elissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient location.
Stayed 1 night in May 2024
Response from Brand Experience Team on 15 May 2024
Hi Elissa, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

2/10 Terrible

Janet

Disliked: Staff & service, amenities, property conditions & facilities
I realize Motel 6 is a lower end facility but this was ridiculous. No coffee in room, towels were VERY thin. I would never stay here again and would not recommend it.
Stayed 1 night in May 2024
Response from Brand Experience Team on 15 May 2024
Hi Janet, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

4/10 Poor

Fryeda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is super nice but need cleaning
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 May 2024
Hi Fryeda, Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Natalie #Team6

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quiet and easy to get to.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi KeithThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 Okay

Jon

Business traveller
Liked: Cleanliness, staff & service, amenities
Guest in next room had TV on loud all night, and at 5:00AM had a long and loud phone conversation. Great room and facility, just had a rude guest in next room
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

8/10 Good

Micheal

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 26 Apr 2024
Hi Michael, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Staff very professional and courteous.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi JonWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Small clean room just off the freeway off ramp . Perfect for travellers passing* through and at an affordable price. Free coffee in the morning which was a bonus
Stayed 1 night in Apr 2024
Response from Nancy Y. on 18 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to the I-5 Freeway and a Dutch Brother's coffee shop.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Dawn, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 Terrible

Cord

There was bloodstains on the mattress , tv did not work entire night nor did wifi
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Nancy Y. on 29 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk guy friendly and efficient.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Jeff,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 Good

Bryony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable. Very friendly staff. The rooms were clean enough to stay in, but the tub in my room could use a deep clean on the parts you can only see if you are lying down for a soak. Satisfied overall.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 20 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best motel 6
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Gavin,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

Nancy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
7.6 rating? How??
PRO: Nice young man from Texas checked us in. Sheets were clean. CON: See pics Could not get $ back so we just went to sleep early and left first thing in the morning.
Water sprayed out in all directions like you’re holding thumb over garden hose. I didn’t want to get in tub so was going to lean over and wash hair. Nope!
I don’t get it….there is stuff you can spray and just leave for mold. Do managers ever see rooms?
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Chris

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Loud
Walls are thin. Place is full of loud people with no respect for others. Seemed like meth heads above and next door. The noise going after 2 am.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 Good

Monica

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 8 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 8 Mar 2024
Hi Leah, Thank you for the perfect rating!Natalie #Team6

10/10 Excellent

Yongtao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay!
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Yongtao,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Crystal

Business traveller
Check in staff was very nice and super helpful
Stayed 1 night in Feb 2024
Response from Nancy Y. on 14 Feb 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people and clean. There were some shady looking people in the parking lot.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 14 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is convenient for travellers and has a nice restaurant next to it which gives a discount for showing your hotel bill.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 7 Feb 2024
Hi KeithThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in doggy room and it was nice. No lingering odors from dogs.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Janet, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly staff and this is my second time staying here. The room is clean and quiet. it is right next to a fast charge so it is very convenient to get my car fully charged. If I even need to take a road trip again i will definitely stay here to rest. thank you for the great service.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Adem

Stayed 1 night in Jan 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

debbie

Great staff, quick sign in, quiet clean room.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 3 Jan 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Harold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Polite and efficent staff
Stayed 1 night in Dec 2023

8/10 Good

Bruce

Stayed 1 night in Dec 2023

8/10 Good

Philip, Vashon

Liked: Cleanliness, staff & service, property conditions & facilities
As far as Motel 6 properties go, this one is very good.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Mildew in shower, not cleaned well. Rude check in staff, eating bell peppers while checking in and not attentive. Not great service to other couple with loud party needing new room at 3am.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and friendly staff. Overall a comfortable stay at an affordable rate.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi WilliamWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was friendly. Easy access to interstate.
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 15 Nov 2023
Hi Joel, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

John

Stayed 1 night in Oct 2023

6/10 Okay

LJ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for
Sadly run down, mildew in the toilet, no USB, no way to have less than center of the sun brightness for light in the room. Beds lumpy. But totally worth not paying 400/night in Eugene.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi LJ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

SRINIVAS MURTHY

Liked: Staff & service
Disliked: Amenities
Shower was broken. Bathtub had mold
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Lourdes

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Found some bed bugs we left
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 1 Nov 2023
Hi Lourdes,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest, cleanest and biggest Motel 6 I ever stayed in!
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 26 Oct 2023
Hi Kevin, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised
I usually steer clear of Motel 6’s, but we were driving home on a trip and on hour 16 we were exhausted. We originally went to the best western, however their parking lot didn’t work for our truck and trailer we were pulling. So we drove over to the Motel 6, honestly thinking it was a different hotel. But the parking was perfect and the building looked newer and well kept. Much to our surprise the desk clerk was some of the best customer service I’ve ever had, they were welcoming of our dog, and the room was surprisingly clean and comfortable, and the clientele wasn’t sketchy. It was quiet and we had a great nights sleep. I’m not saying all motel 6’s make the cut. But this one I would stay in again.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 18 Oct 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Ronald

Stayed 1 night in Oct 2023

6/10 Okay

Mary

Business traveller, Travelled with group
Disliked: Amenities
It would have been nice to have a box of kleenex
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 10 Oct 2023
Hi Mary,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

10/10 Excellent

Meredith

Stayed 1 night in Sep 2023