Sutherlands Apart Hotels

"Was very nice"

"This motel is absolutely disgusting. on check in, found the spare toilet roll covered in urine and blood on the floor. after speaking to the owner (who offered to re-clean the room, it was decided that this motel was unfit for use. our rep ended up not staying and checked into another motel. we are requesting a full refund. i would never allow someone to stay in this motel. yes we have photos."

"The room we wasn’t very clean, dust on skirting boards, hair on carpet. The bathroom floor is very old with ripped Lino, the shower looks dirty where the silicone is in the joins. Bathroom heater had no chord so wasn’t useable, fan in bathroom very noisey & it goes when light is turned on. The fan heater in main room was also very noisey, tried to keep it going at night as it was cold, but it kept disturbing us. Also traffic noise day & night as was on main road though we were towards the back of the property. We came home at 745pm to find a car in our allocated park, reception closed & no one answered the bell. Had to door knock to find who’s car it was, they refused to move so we parked in their units carpark"

"Good"

"Great Spot and will be definitely back next year"

"It was a fantastic motel and highly recommend it. "

"What a disgrace of a business!! Upon arrival, we couldn't get anyone to answer the door. I saw a notice on one of the doors that said call this number for assistance, so did that, and it went to voicemail. We were outside in -3 deg weather for 3 quarters of an hour trying to get in. Staff were not hospitable at all, acted like we were an inconvenience, and that's putting it mildly. Room was freezing cold with an ineffective wall heater that did nothing. Bed was hard as the floor, and one cotton sheet with an equally thin blanket, not appropriate for the time of the year, we had to go to bed fully clothed. Not good enough for what we paid, in fact I want a refund. The worst place I have ever stayed ! "

"Nice view"

"Very spacious - two bedrooms, full kitchen, and living room. Comfortable beds, quiet, and clean. Lovely restaurant was a short walk away, but not much else to do in Fairlie."