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Reviews of ASTON Solo Hotel

3.5 out of 5
ASTON Solo Hotel
Jl. Brigjend. Slamet Riyadi, No. 373, Surakarta, Surakarta, Central Java

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 92 reviews" "
Rating 8 - Good. 30 out of 92 reviews" "
Rating 6 - Okay. 12 out of 92 reviews" "
Rating 4 - Poor. 6 out of 92 reviews" "
Rating 2 - Terrible. 0 out of 92 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 1 night in Oct 2023

6/10 Okay

Sam

Liked: Cleanliness, staff & service
please provide basic bottle of water for the room. If you need extra then go for it from the dispenser. It was very inconvenient to get basic water needs from the room.
Stayed 1 night in May 2023
Response from M. Nasir Mattusin on 10 Jun 2023
Dear Mr. Sam, Warmest greetings from ASTON Solo Hotel. Thank you for taking your precious time to leave feedback about us through Expedia.We have shared your valuable review to the team of ASTON Solo Hotel. They extend warm greetings and gratitude to you. We are truly sorry for being unable to meet your expectations regarding our facilities. For your kind note, for the past few years, we have no longer used single-use plastic to preserve the environment. Thus, we provide some water dispensers in each corridor that are reachable by every guest. But don't be worried, if you still need an extra bottle we will honoring your request. You can simply contact the housekeeping department by dialing 5 from your room. Once again, we apologize for any inconvenience caused during your stay. Hopefully, we could welcome and serve you again in the near future. We wish you great health and success. Thank you. Sincerely, M. Nasir MattusinGeneral Manager

10/10 Excellent

Widodo

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked 2 superior rooms, Amazing staffs, clean room with comfortable beds. Many options for breakfast. Highly recommended to stay for family or business. Widodo.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Lukman

Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not so good, too noisy, and there are no rules for the guests smoking in public area such as in the swimming pool where might be a lot of children were swimming or playing around or near the restaurant.
Stayed 2 nights in Dec 2019

10/10 Excellent

Linawaty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay!
Good to stay! Not too far from airport and city, easy to access
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Solo Aston
Stayed 1 night in Sep 2019

8/10 Good

Margaretha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory, but could have been better.
We had a nice stay. Our little baby enjoyed the play area. I was disappointed that the breakfast was almost gone when I went at 9 am. This could be improved. Also, it was too bad that the AC is centralized. I couldn't adjust it when the temperature was too warm during the night. Otherwise is was a pleasant stay.
Stayed 1 night in Aug 2019
Response from M. Nasir Mattusin on 22 Aug 2019
Dear Ibu Margretha, Thank you for your valued feed back. Your feed back has been shared with the team at Aston Solo Hotel for an improvement particularly on the closing time of breakfast. The breakfast usually closes at 10 am on the weekdays and 10.30 or 11 am during weekend. However your comment has been in our attention. The AC are split AC. Again we take an attention to your comment for an improvement. We wish you an ongoing success and good health.\ Thank you. Best Regards, M. Nasir Mattusin, General Manager

8/10 Good

Niekon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from M. Nasir Mattusin on 22 Aug 2019
Dear Mr. Niekon, Warmest Greetings from Aston Solo Hotel.. Thank you for rating us, we look forward to welcome you back again in our hotel. Warmest Regards, M. Nasir Mattusin General Manager

10/10 Excellent

Kenry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Breakfast was fantastic. Staff was friendly n provide free shuttle to airport.
Stayed 3 nights in Jul 2019

8/10 Good

theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great place stay Staff was very helpful The breakfast was great
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They appear to have thought of the little things..
A hotel with a feel of luxury... Something that impressed me was thinking about HOW to make a customer feel special. The beds.. you didn't want to get out of to having carpet on every public bedroom floor meant that noise is dampened down. Food choice is wide (and hot!) from Asian, Vegetarian to more Western tastes...
Stayed 1 night in Feb 2019
Response from M. Nasir Mattusin on 25 Feb 2019
Dear Mr. Jonathan, Warmest greetings from Aston Solo Hotel... Thank you very much for taking some of your precious time to complete your review with excellent rating of our Hotel. It is delightful to read that you are very satisfied with your stay and the service at Aston Solo Hotel. See you next trip in Solo. Warmest Regards, M. Nasir Mattusin General Manager

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
I loved the fact that the staffs are friendly and helpful. Also, Aston has the option of a triple room which suits my needs. The breakfast offers many selection but I think an improvement in taste would be great
Stayed 1 night in Jan 2019

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very friendly and helpful staff. Amazing buffet breakfast with hundreds of choices. Nice view from our 9th floor room window.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay!
Hotel was clean and packed neatly everyday. Left my iPad out accidentally one day and it was left in the same spot! Employees were friendly and helpful. English-speakers-friendly too =)
Stayed 6 nights in Jul 2018

10/10 Excellent

Lina, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Nice hotel & facilities, friendly & super polite staffs, comfy beds & awesome breakfast. Love it👍
Stayed 2 nights in Apr 2018

10/10 Excellent

Johan Adrianto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice triple bed room for a family
Triple bed room is perfect for my family with 2 children. The big name as Aston is really keep their standart for each brand under their management. The breakfast will not make you boring. The swimming pool is in great location.
Stayed 4 nights in Oct 2017

10/10 Excellent

Milthania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

4/10 Poor

Veronica s

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel room size is quite sizeable, not too cramp and it was quite clean. but the bad thing about it is that, everytime someone on the upper floor above your room move things, you could hear the creaking sound of furniture moved which is quite annoying if you are sleeping. The lobby is also a bit small for car to pick you up from the hotel. I hope they changed the towel regularly as the towel provided is already very dirty and yellowish.
Stayed 2 nights in Aug 2017

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for my business trip
Great stay for my business trip. Nice area, cool Bat house across the street. Clean, comfortable, no complaints.

10/10 Excellent

Eric, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Ever
The hotel was excellent and had scenic views. The restaurant overlooked a pool and the skyline. **But the number one feature of this hotel was the superior staff and General manager. Unbelievable service. In my short stay (3 days), everytime I had a problem the hotel staff figured out some way to solve it for me. I had an important project to complete and realized I was poorly equipped. The hotel, had cars at my service, even sometimes makeshift translators all for a very reasonable price. I could not have completed my project without their help. But it was not just the problem-solving service, it was the proactive desire to help. I have never experienced that level of service-effort before. I will return every time I am in Solo to that hotel resort.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with great food!
Overall experience staying at this hotel was great. Restaurant staff was excellent, especially Veri who told me about the event on Saturday night in which I ended up inviting 9 of my family members for some grilled food and great music. The pool was also very good. The fitness center needs improvement. They also have a church on 5th floor which made it convenient. I'd stay here again.

6/10 Okay

HR

Liked: Staff & service
Good location at City centre
Nice stay for 2 nights, the room is fine, but a bit dirty in the bathroom. The towels seems not very clean but grey in color. The bed is OK & soft. Breakfast is fine with lots of choice, breakfast area at poolside, the pool is very small actually. Overall comment is OK, but it is quite high price compare to other hotels, should have much better services.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its good

6/10 Okay

Neal

Liked: Cleanliness
Great room for 3 people
Don't try to talk to them on the phone in English - they hung up on us every time! Better communication face to face. Room was nice but plug and safe were broken. Great breakfast- local and European.

10/10 Excellent

soo may

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Enjoy it very much but too bad it was only for a night.

8/10 Good

Andrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel in Great City Area
Good reception service, spacious lobby area, nice breakfast meal, various menus on breakfast

8/10 Good

Suzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place to stay overall, would definitely stay here on next visit...
Response from General Manager Aston Sol on 7 Nov 2015
Dear Mr. John, I have been in receipt of your feed back during staying at Aston Solo Hotel. I am on behalf of the entire associates of Aston Solo Hotel would like to extend our very sincere gratitude for trusting Aston Solo Hotel and for giving your valued feed back. Your feed back has been shared to all department head for them to share with all associates to make improvement actions for the future. Your feed back has also been put into our training program. We all here wish you a healthy life and on going success. We look forward to welcoming you back to Aston Solo in the future. See you. Best Regards, M. Nasir Mattusin, General Manager.

10/10 Excellent

Rahmadi, Jakarta, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with reasonable price
We stayed for 2 night in the triple bed room. The room was spacious and clean. Wifi is spectacular, fast and stable. No bathtub in our bathroom and the shower water come from the ceiling shower. Better if there is also a moveable shower. Breakfast is fantastic for 31/2 star hotel with many choice of food. Over all this is a good hotel and recommended for stay.
Response from General Manager Aston Sol on 9 Sept 2015
Dear Mr. Rahmadi, Thank you very much for taking some of your precious time to complete your review with excellent rating of our Hotel on Expedia. It is delightful to read that you are very satisfied with your stay and the service level of our associates as well as the unique design of our hotel have highly contributed to your satisfaction. Our Hotel is indeed strategically located in business district or central city of Surakarta and easy access to Adi Soemarmo International Airport. At Aston Solo Hotel, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. Thank you again for sharing your experienced on Expedia, and we do look forward to welcoming you again soon at Aston Solo Hotel. Yours Sincerely, M. Nasir Mattusin General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a great hotel to stay.

10/10 Excellent

lisa, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Staff and Facilities
All staffs very welcome and helpful. When my daughter need Mylanta at 4.30 in the morning, they help us find it eventhough they have to go to the neerest drugstore. They gave us room 1028 with nice view face Jl.Slamet Riyadi. So we can see Purwosari railstation, PLN building and Sala view hotel by open our window. Beds and pillows much more pillows are perfect. Smooth and firm, like KingKoil. Dinner and Sahur not too special. Complete but just fine rather than perfect. Coffee & tee too much hot water in it. When we check in, Receptionist ask for open deposit from our credit card by sign it. Ussually, we just give it without sign the card, just curious. Hopefully, they tear off the signed credit card paper when we check out. Overall, we like to come again soon. Thanks Aston, thanks Expedia.....

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

8/10 Good

John, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near Laweyan Batik Village
Overall we were pleased with our stay except that the pool closed way too early at 6:00pm, so we never got a chance to use it because we were out all day. I definitely WOULD NOT recommend going to the restaurant any time other than the free breakfast. The food was not good & service was extremely slow even though we were the only people there.

10/10 Excellent

sabrina, Jakarta Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
good hotel, clean, but the pool is too small..pls come to stay

10/10 Excellent

fumiko

Stayed 7 nights in Aug 2023
Response from M. Nasir Mattusin on 1 Sept 2023
Dear Ms. Fumiko, Thank you for taking your precious time to leave feedback through Hotels.com. We have shared your valuable review to the team of ASTON Solo Hotel. They extend warm greetings and gratitude to you. We are glad to hear that your stay with us has been enjoyable.Hopefully, we could welcome and serve you again in the near future. We wish you great health and success. Thank you. Sincerely, M. Nasir Mattusin, General Manager.

10/10 Excellent

Emil

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
朝食が種類が多くてとても満足でした。

4/10 Poor

Soon

Business traveller
Disliked: Staff & service
room service is bad
room service food was not good, not fresh
Stayed 1 night in Nov 2021
Response from M. Nasir Mattusin on 27 Nov 2021
Dear Mr. Soon, Your review through Expedia has been well received. Thank you. We have shared the review to the team of Aston Solo Hotel. I have just talked to the Executive Chef and FB Service to take necessary and appropriate actions concerning to your feedback. For that reason please accept our humble apology. We look forward to welcoming you back at Aston Solo Hotel. We wish you great health and success. Thank you. Sincerely, M. Nasir Mattusin, General Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고최오
가성비 최고의호텔이예요~ 택시비도싸고 조식메뉴도많아요
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Eduard alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a pleasant stay
Had a very pleasant stay at this hotel, the room are tide and clean. Breakfast is more than standard. For businesstrips this hotel is recommended
Stayed 1 night in Mar 2019

10/10 Excellent

Isdianto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aston Solo - Ramah, Bersih, Strategis
Proses check-in cukup cepat dan mendapatkan penawaran2 yang menarik: selama menunggu ditawarkan free breakfast meskipun tidak diambil. Bisa early check-in maupun late checkout. Kamar bagus dan bersih.
Stayed 1 night in Jan 2019