Sunderland Hotels, Portland

"Sarah at the front desk is always smiling and cheerful. Her excellent customer service is top notch.The shuttle service employee has been there 19 years which was impressive. I will visit the Radisson hotel near PDX again. The Lakeside Grill has pretty good food. The lake side view is beautiful."

"This is a perfectly good hotel at a fair price for Portland. Convenient to pdx, NE Portland, and not too awfully far from downtown. Breakfast is decent. Short on fruit. But hearty. "

"Courtney at check in was very welcoming and conversational. The room was very clean with very well received upgrades. The roof deck was an added treat to see around the area. Hugh, the Manager was very nice and cheery during the continental breakfast."

"Room was clean. Location is perfect. Parking was tight but I was able to secure a spot while waiting to check in."

"Very friendly and helpful staff - more so than other places we've stayed. Very accommodating with all requests. Lovely room. The coffee service at the front desk a nice touch. Wonderful stay."

"The Mark Spencer hotel is the worst hotel in portland. The hotel itself is a boring nightmare with no character. However, it's the staff that makes it a horrific place to stay. When I stayed there for one night they lost $1000 worth of my belonings. I had just fled across country from an abusive relationship and could only bring 2 bags and my dog. They refused to compensate me in any real way, even though I had checked my luggage with them and they were responsible for keeping it. The manager is a night mare man who implied nothing I owned could be worth more that $100. I am 1000 miles from home and don't even have clothes. They also lost mine and my dogs medications, which are not replaceable. If you are staying in Portland, at least go across the street to the Clyde, it's a better hotel, with better staff, than won't try to ruin your livelihood."

"Great stay and staff. Will stay here again next year for our dance weekend "

"Clean and quiet. Ideal place to stay."

"Our room was clean and tastefully decorated. The staff were always asking if there was anything they could for us. When their top chef was on duty, the breakfast was great. Claudio parked and retrieved our car and was helpful with local advice. He set the good tone for all that followed during our stay. The front desk was friendly and flexible and dealt with my needs before and after my hernia repair surgery, making sure my linen was freshly changed on the day I left the hospital and returned to the Dossier. I've mentioned Claudio in this review yet there were many others who were very helpful too but I can't recall their names! All in all my wife and I had a very pleasant stay which helped my recovery go as smoothly as it did."