At Hotel El Encanto Chichen Itzá, you can look forward to free breakfast (local cuisine), a terrace and a garden. Treat yourself to a massage or other spa services. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services.
Km 85 Carretera Libre Mérida-Cancún, Holcá, YUC, 97675
Restaurants
pachecos bar
5 min drive
Restaurant "El compadre
7 min drive
Tacos e Itacates
7 min drive
Taqueria "Mauricio
8 min drive
Cocinita "Doña Drucy
8 min drive
About this property
Hotel El Encanto Chichen Itzá
Property highlights
At Hotel El Encanto Chichen Itzá, you can look forward to free breakfast (local cuisine), a terrace and a garden. Treat yourself to a massage or other spa services. Free WiFi in public areas and dry cleaning/laundry services are available to all guests.
Additional perks include:
An outdoor pool
Free self-parking
A banquet hall, concierge services and local meal delivery service
Tour/ticket information, outdoor furniture and coworking spaces
Room features
All guest rooms at Hotel El Encanto Chichen Itzá offer amenities, such as free bottled water.
Other conveniences in all rooms include:
Bathrooms with shampoo
Private gardens, ceiling fans and daily housekeeping
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transport
Free secured, covered self parking on site
Limited on-site self parking
Food and drink
Free local cuisine breakfast available daily 7:00 AM to 11:00 AM
Couples/private dining
Private picnics
Things to do
Books
Hiking/biking trails
Outdoor pool
TV in common areas
Family friendly
Laundry facilities
Outdoor pool
Conveniences
Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Shared microwave
Shared refrigerator
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
Coworking space
Outdoors
Garden
Outdoor furniture
Picnic area
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Cobblestone flooring in public areas
No lift (single-level property)
Tile flooring in public areas
More
Banquet hall
Built in 100
Communal living room
Designated smoking areas
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
Reception hall
Traditional architecture
Room amenities
Bathroom
Partially-open bathroom
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Free bottled water
Limited room service
Meal delivery service
Restaurant dining guides
More
Access via exterior corridors
Ceiling fan
Policies
Check-in
Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Air conditioning is not provided
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 350
Noise-free guestrooms cannot be guaranteed
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Hotel El Encanto Chichen Itzá have a pool?
Yes, this property has an outdoor pool.
Is Hotel El Encanto Chichen Itzá pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel El Encanto Chichen Itzá?
Self-parking is free at this property.
What time is check-in at Hotel El Encanto Chichen Itzá?
Check-in start time: noon; check-in end time: anytime.
What time is check-out at Hotel El Encanto Chichen Itzá?
Checkout is at 11:00 AM.
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