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"Super clean, amazing staff"

"Good location with practical facilities. Sadly someone decided to move function room furniture on the floor above our room until 2330 hrs"

"Wonderful hotel. Recently refurbished but staying true to its old world charm. Fantastic staff. Wonderful pool, gym & spa area. Fabulous meals in the restaurants too. "

"Good location. Friendly staff."

"Quiet and clean this is my second time stay here I like this place"

"Good clean room, fantastic breakfast."

"The facilities were excellent. The location to the Christmas market was perfect. Highly recommend!"

"This is my go-to hotel when I am in Karlsruhe for business. The location works well, the restaurant is good, and the cigar bar is a nice touch. The staff is generally friendly and professional. The spa area is one of the highlights: spacious, clean, with a nice bar, a solid pool, and especially excellent saunas. That part of the hotel feels well maintained and thoughtfully designed. However, the rooms are a completely different story. Some of the single rooms feel extremely outdated, almost like a small guesthouse from decades ago. The design, furniture, and overall atmosphere do not match the standard suggested by the common areas. Even the suites, while better, are still clearly dated. It honestly feels like two separate worlds: modern public spaces and spa versus rooms that have not kept up with the same standard. If you book here, pay close attention to the room category. The difference is significant. And if you expect a more modern or premium room, be prepared for rates above €200 per night. Overall, a good business hotel with strong facilities, but the room quality is inconsistent and does not fully align with the rest of the property."

"Staff extremely helpful, and hotel surprisingly quiet, given its location "