The staff was fantastic...very friendly and accommodating. We had to charge our car one day, and one of the staff accompanied us to the garage charging station and helped us set it up (the garage is onsite which is nice). Rooms were very nice, albeit fairly dark....there wasn't enough lighting. The location is good...there aren't a lot of restaurants or shopping right next to the hotel, but a 10 minute walk puts you in the middle of everything. We felt very safe walking everywhere, even at night.