Comfort Suite, 1 Bedroom, Lake View | Living area
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Reviews of Apartments In Vila Marína

Apartments In Vila Marína
Pri Jazere 4049/2, Strbske Pleso, Štrba, Presov

Reviews

9.2

Wonderful

Rating 10 - Excellent. 6 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular location on the lake, close to hiking trails. Beautiful furnishings, freshly renovated. Full kitchen. Solid breakfast at hotel next door. Perfect.
Stayed 3 nights in Jun 2019
Response from Katarína, sales manager on 31 Aug 2019
Dear Madam or Sir, Thank you for your review. We hope to Welcome you again in future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Tatra mountains are magnificent, and the Vila Marina was the perfect spot to explore them from.
Stayed 3 nights in Sep 2018

10/10 Excellent

Abi, Cirencester, Gloucestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spacious apartment
A beautiful new, clean, spacious apartment overlooking the lake. A gorgeous place to watch the sunrise! Friendly staff, good food and a spa to top it off!
Stayed 2 nights in Sep 2018

8/10 Good

Mohamed, good

Liked: Staff & service, property conditions & facilities, room comfort
relaxing place with fantastic view
nice view with excellent services. staff not very well in English expet the manager catreena
Stayed 4 nights in Aug 2018

10/10 Excellent

Boris

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Ladislav

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2020

6/10 Okay

yifat

Disliked: Cleanliness, staff & service
A big disappointment
We come with a lot of expectations, the pictures, the location and the price ...The cleaning is terrible!!!! And after we complained, they did nothing. Furthermore one thay, we returned at 1530, and they didnt start to clean. The facilities in the kitchen are minimum if you want to cook, for example there is no strainer. Also budy lotion and hair conditioner is not part of the facilities. My advice, take another place
Stayed 6 nights in Aug 2019
Response from Katarina, sales manager on 29 Aug 2019
Dear Mr.Yifat, you have chosen apartment house for the accommodation. Based on the European standards and the operation rules which are displayed on each floor corridor, the day cleaning of the apartments are on clients´ theme self during the stay. Final cleaning is done by the Vila staff. The basic day services of the apartments - kitchen area cleaning, bathroom and rubbish taking, is done by our staff as a bonus to our clients. The price of the apartment - which you have mentioned as good price - is based on this type of the standard. I´m afraid you have misunderstood the apartment house with a hotel services - to pay for the apartment house but expect the 4 star hotel service. From our side we provide extra services on the top of what you have payed for, even the special cleaning after your departure - as the ladies sanity covers were found in the kitchen area.