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"We really like this hotel. We come to Ames often because our child attends Iowa State University. We try to stay at the Best Western Plus University Park Inn & Suites when we're there. The rooms are comfortable, the lobby is nice, and the pool is good."

"Room and breakfast were “adequate” considering an older property. I had to make three separate phone calls to correct the overcharges made to my credit card although there were no incidentals purchased and the entire stay was charged the first night. Overcharges were eventually corrected after a few days, but not without a lot of perseverance and escalation to management and corporate. "

"Great staff, clean room."

"Friendly staff and great breakfast. "

"Everything was awesome. Very clean. Very hospitable staff-front desk, housekeeping, breakfast attendant. Great breakfast selections over multiple days. Excellent parking. Safety. Location. I only wish there was a hot tub with the pool."

"I will only stay here when I visit my son at Iowa State. Clean, lovely staff, great lobby to hang out with my family. Very happy here. "

"It was alright"

"Pool was broken, first room not clean, second room electric went out had to change rooms in evening, third room next to very active neighbors at night. Heard everything walls are very thin. Teenage son was very uncomfortable."

"Breakfast had a variety of options and food was good."