Reception

Reviews of Hotel Beaucour

4 out of 5
Hotel Beaucour
5, rue des Bouchers, Strasbourg, Bas-Rhin

Reviews

9.2

Wonderful

Rating 10 - Excellent. 334 out of 552 reviews" "
Rating 8 - Good. 187 out of 552 reviews" "
Rating 6 - Okay. 21 out of 552 reviews" "
Rating 4 - Poor. 7 out of 552 reviews" "
Rating 2 - Terrible. 3 out of 552 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 2 nights in May 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very charming and the staff was exceptional. We had a great time and would stay again. We had two rooms for our family of 5. Great dining and bakeries all around. Outstanding.
Stayed 2 nights in Apr 2024
Response from Claire Lise, GM Hotel Beaucour **** on 23 Apr 2024
Dear Rob,Thank you so much for your kind words about your stay at Hotel Beaucour. I am delighted that you enjoyed the warm ambience of our historic building and the dedication of our team to providing you with an exceptional experience.It is true that our location in the heart of Strasbourg is ideal for enjoying the city's best restaurants and bakeries. We are so happy that you were able to make the most of it!We are particularly touched by your intention to return to stay with us. It is always a pleasure to know that our guests have felt so at home with us that they want to come back.We look forward to welcoming you back and helping you discover even more of what Strasbourg has to offer.

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel. We stayed in one of the two-story lofts and it was lovely with a wonderful view of the cathedral. Warning that there are quite a few unavoidable stairs if you stay in the lofts so try to avoid bringing heavy suitcases. My kids found the sofa bed uncomfortable, but no more uncomfortable than any sofa bed. The location is great, it was nice to have a jet tub after a long day of walking, and the hotel’s honour bar was a nice touch. Breakfast buffet had a lot of options.
Response from Claire Lise, General Manager Hôtel Beaucour**** on 21 Mar 2024
Dear Rachelle,Thank you for your cute comment! What a pleasure to read that you and your family enjoyed your stay in one of our Duplex Suites with whirlpool bath, offering a splendid view of the cathedral! You do have to climb some stairs, but the view is worth it, isn't it? And after a day's sightseeing, the whirlpool bath is a real bonus for relaxing.We note your feedback on the sofa bed, and we are always striving to improve the comfort of our facilities to satisfy all our guests, the youngest included. We are fortunate to be in the historic heart of Strasbourg, ideal for exploring the city on foot and taking advantage of all the city has to offer. Our Honesty-Bar and its lovely selection of wines and beers are very popular with our guests, who enjoy sharing a drink in a friendly atmosphere.Thank you also for your compliments on our Breakfast Buffet; we make a point of offering a variety of Alsatian products, most of them organic, to take your taste buds on a journey.We look forward to welcoming you back for another wonderful experience on your next visit to Strasbourg.

10/10 Excellent

Frantz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Ronald

Stayed 2 nights in Dec 2023

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive: Great location. The hotel itself is old but well maintained. It does represent the culture of the area. Although not hotel onsite, covered parking right across from the property. Neutral: Given old nature of the building this is hotel can be a bit of hazle transporting luggage or for handicap individuals. The sofa bed was not ready upon arrival however was prepared for us later.
Stayed 1 night in Nov 2023
Response from Claire Lise, General Manager Hotel Beaucour**** on 6 Dec 2023
Dear Julio,Thank you for choosing our hotel for your stay in Strasbourg and for taking the time to share your experience. As you pointed out, our 18th century 4* hotel perfectly symbolises the charm of Alsace, with its typical half-timbered architecture. We are delighted that you appreciated its ideal location in the heart of the city, facilitated by our partnership with the Austerlitz car park just a stone's throw away.We are committed to preserving the historic character of the building while ensuring that it is constantly maintained to provide optimum comfort for our guests. Our hotel has a lift and our staff are always ready to help with luggage. We apologise for the oversight in the preparation of your room, which was promptly rectified by our attentive team.We look forward to welcoming you back to our hotel for another great Alsatian experience.

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, staff & service
Great location, good breakfast (but not included with the room) large room. Lousy (hard foam) pillows, no refills on instant coffee packets, paper cups for water and coffee in the rooms.
Stayed 2 nights in Oct 2023
Response from Claire Lise, GM Hotel Beaucour **** on 26 Oct 2023
Dear Steve,Thank you for taking the time to share your experience at the Beaucour Hotel. The Beaucour teams are professional, friendly and always available to talk with you. I'm glad to read here that you noticed.We're delighted to hear that you enjoyed our central location and our breakfast buffet with its local produce.The 4 pillows (2 rectangles and 2 squares) are generally much appreciated by our guests for their comfort, and we have Tempur memory foam pillows available on request.As part of our ecological approach, we have banned the use of plastics and now use recyclable paper cups. As for in-room coffee, simply ask our staff for a quick refill. In our Honesty Bar, you can enjoy free coffee, tea, chocolate, still water and sparkling water microfiltered by Aquachiara. For the next time, I can only advise you to let us know your preferences so that we can offer you a room that meets your expectations.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, and very friendly staff.
Stayed 3 nights in Sep 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merveilleux endroit où séjourner à Strasbourg
Friendly, accommodating staff. Great location in Strasbourg. Would definitely stay here again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel with flexible options
Comfortable hotel with flexible options - discount if room servicing is not required. No need to book breakfast. Great location, friendly staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay. Room was great and staff was charming and lovely. Will absolutely stay here again next time I'm in the area
Stayed 2 nights in Sep 2023
Response from Claire Lise on 18 Sept 2023
Dear Drew,The whole team is delighted to hear that you enjoyed your stay with us. It was a real pleasure to welcome you and show you around our unique establishment in the heart of Strasbourg. It is important to us to offer comfortable rooms decorated with care to give you an authentic Alsatian experience. Come and see us again, whenever you like! Every season brings a new decoration in our courtyard. Claire Lise,General Manager Hotel Beaucour****

10/10 Excellent

AnneMarieke, london

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, and will be back!
Stayed 1 night in Sep 2023
Response from Claire Lise on 18 Sept 2023
Dear Anne, Knowing that you have spent an excellent time with us fills us with joy. It's hard to resist the warm atmosphere created by the typical Alsatian architecture of our building, not to mention its flower-filled courtyard, cosy rooms and our team who take great care of their guests. We look forward to welcoming you with open arms for another cocooning stay at the Hotel Beaucour.Claire Lise,General Manager Hotel Beaucour****

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal central location, car park directly opposite the hotel and felt very secure. Lovely hotel and very friendly staff.
Stayed 2 nights in Aug 2023

8/10 Good

Jo

Travelled with family
Liked: Staff & service
Fabulous location, easy reach of parking, room was fun, but children's bed was uncomfortable and the bathroom was dated with mould in the sealant (not what I would have expected from a 4* hotel). Breakfast was good and staff were helpful
Stayed 1 night in Aug 2023

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Fantastic hotel in a superb location. We stayed for only 1 night as part of a European road trip but wish we’d been able to stay longer. Highly recommend
Stayed 1 night in Aug 2023
Response from Claire Lise, General Manager Hotel Beaucour**** on 30 Aug 2023
Dear Guest,All the teams join me in thanking you for this "Super Hotel" and this 5/5 rating.It is our greatest reward and we are delighted to have contributed to the success of your stay in the heart of historic Strasbourg.We are very pleased that you appreciated the atmosphere and decoration, which change with the seasons.Come back any time! You'll find the same warm welcome and you'll be able to discover a different room decoration.Claire Lise,General Manager Hotel Beaucour****

10/10 Excellent

Rainer

Stayed 1 night in Aug 2023

10/10 Excellent

zipora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Deanna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice property
Stayed 1 night in Jul 2023

10/10 Excellent

Pantea, Richmond Hill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff and large comfortable rooms very nicely decorated
Stayed 3 nights in Jul 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
We loved the place, great location and friendly staff. There is a parking garage right next door which is reasonable but super convenient. Would stay again.
Stayed 1 night in Jul 2023
Response from Claire Lise, GM Hôtel Beaucour**** on 7 Jul 2023
Dear Daniel,Your promise to return is the best reward for the whole team, who love to help our guests discover our charming hotel and our city steeped in history.The proximity of the Austerlitz car park with our preferential rate is very practical for travellers.This allows our guests to explore the city on foot and sample Alsatian specialities in one of the many restaurants in the area.See you soon in our typically Alsatian hotel,Claire Lise, General Manager Hôtel Beaucour****

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely WONDERFUL staff. So accommodating. Beautiful property. I would definitely return and stay here. 5 star!
Stayed 2 nights in Jun 2023

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old hotel in heart of Old Strasbourg
The hotel is right in the heart of the old town of Strasbourg. It could not be a better location! Very beautiful old hotel, well-maintained. My main issue was that we are in our 60’s and 70’s and we were given a room on the fourth floor with all the low beams. My husband is 6’4” and had to walk bent over the entire time we were there so he didn’t bump his head. Our room had a lovely sitting area on the first floor and the bedroom was up a steep staircase in a loft. We had to come down the stairs at night to use the restroom, which was a bit of an ordeal. I suggest they move the sitting area up and bring the bedroom downstairs and it would be way better and more comfortable, especially for older people. The bed was very comfortable and the bedding was very nice. AC was wonder to have, because it was hot the days we were there. Breakfast was very good. Service was great! They carried our bags up to our room for us, because although there is an elevator it only goes up to the third floor, and the old place is like a maze to find your way though. If you are up for an adventure, this place is great. It really is quite lovely.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jason

Stayed 3 nights in Jun 2023

10/10 Excellent

kevin

Stayed 2 nights in Jun 2023

8/10 Good

John, Millboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is perfect for walking around the city.
Stayed 1 night in Jun 2023

8/10 Good

James

Stayed 2 nights in May 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm, updated property
This was a very quaint and delightful hotel in the heart of the old city, very conveniently located. The staff were absolutely wonderful and went out of their way to help a couple of Americans. We will def be back here!!
Stayed 1 night in May 2023

8/10 Good

Magnus

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Garvin, Keller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a fantastic location. Enjoyed the stay and would recommend.
Stayed 1 night in May 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Staff
Great location and the staff was very friendly and helpful. A nice bathroom with a very convenient towel heater
Stayed 3 nights in Apr 2023

8/10 Good

Vinicio

Stayed 1 night in Apr 2023

10/10 Excellent

carey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would highly recommend
Could not recommend this hotel enough. I arrived late at night after a long day of travel. The courtyard was the most beautiful surprise, decorated for Easter and lit with fairy lights. I stayed in room 112 which is a double with whirlpool bath. The room was very clean, spacious and had a good selection of drinks in the minibar. Despite overlooking the courtyard, the room was quiet and peaceful. The location of this hotel is hard to beat. It’s a stones throw from the shops, Palais Rohan, the Cathedral and the Batorama dock. If you are in a car, there is parking in a multi-storey right opposite. The thing I like the most about this hotel, though, is the attention to detail. There are free hot drinks in reception, the breakfast has plenty of options, the staff are very friendly and the decor is beautiful (traditional yet modern). The only tiny thing that could improve is a couple of cosmetic issues (crack in hallway mirror and some chipped paintwork) but it would definitely not put me off. It would be my pleasure to stay here again.
Stayed 2 nights in Apr 2023
Response from Claire Lise, General Manager Hotel Beaucour**** on 7 Apr 2023
Dear Carey,What a joy for the entire Beaucour 4* team to have participated in the success of your stopover in Strasbourg!We are delighted that your photos underline the warm atmosphere and the Easter decorations which immerse our guests in a magical world.I am very pleased to know that you liked your charming room. I like to change the themes of these rooms every year to surprise our guests on each trip.We appreciate welcoming you and offering you carefully chosen services such as the honesty bar with its nice choice of wines and beers and a varied and gourmet breakfast. We will be happy to see you again for other holidays with a smile, sweetness and a wonderful view. Claire Lise,General Manager Hotel Beaucour****

10/10 Excellent

Alan

Stayed 2 nights in Jan 2023

10/10 Excellent

Magdalena

Stayed 1 night in Jan 2023

8/10 Good

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot for Christmas Markets!
Cute hotel close to Christmas markets!! We had the loft style room which was great, however the pull-out sofa bed was not comfortable, very lumpy and probably needs updating. The room itself can easy sleep 4 people. The hotel room was charming and the best was the bathroom. Very large jetted tub, perfect for a day of shopping and toilet was separate from the shower. Parking was across the street from the hotel.
Stayed 1 night in Nov 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations!
Response from Claire Lise, General Manager Hotel Beaucour**** on 19 Dec 2022
Dear John, We are pleased to have exceeded your expectations. At the Beaucour, we are a dedicated team of people who want to share with you the magic of Christmas that invades the city and our hotel. We like to welcome you and offer you carefully chosen services such as the honesty bar with its nice choice of wines and beers and our gourmet breakfast made with local products. Your complete satisfaction is our greatest reward and we look forward to seeing you again for another unique stay in the heart of Strasbourg. Claire Lise, General Manager Hotel Beaucour****

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Great location to old town. Very cozy and lots of character.
Stayed 1 night in Nov 2022

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was superb. And tucked in off the street made it relatively quiet for a location on a transportation route. Room was large, comfortable and clean.
Stayed 4 nights in Sep 2022

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Beaucour is very charming and well put together, comfortable, clean and close to the old city and all its sights and sites. Our room was spacious and attractive. The washroom was particularly large and well planned. The receptionist was friendly and helpful and we particularly liked the grounds, the comfy lounge and the parrot. We would definitely stay at this hotel again if we ever get back to Strasbourg.
Stayed 1 night in Sep 2022
Response from Claire Lise, General Manager Hotel Beaucour**** on 30 Sept 2022
Dear Irene, We are very touched by your warm sharing of your experience. We love to accompany our guests to our Alsatian home where friendliness and kindness are the order of the day. I am pleased to discover that our proximity to the old town and its rich historical heritage allowed you to fully enjoy the pleasures of Strasbourg. Thank you for underlining the pleasant setting of our flowered courtyard and the personal welcome of our parrot Theo, which is part of the advantages of our charming house. We are waiting for you with a smile to renew the experience and discover another room with a unique decoration. Claire Lise, General Manager Hotel Beaucour****

10/10 Excellent

Heesun

Stayed 2 nights in Sep 2022

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel. When you enter the hotel it’s like you’re walking along a small lane with outside seating - hard to believe it’s part of the hotel and not a quaint little alley. The rooms were gorgeous and looked into the lovely courtyard/lane. We loved this hotel!
Stayed 3 nights in Aug 2022

10/10 Excellent

Carolina

Stayed 1 night in Jun 2022

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Friendly staff. Would stay here again. WiFi did not work in the room, only in the lobby.
Stayed 3 nights in Jun 2022

10/10 Excellent

Ravi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Beautiful rooms m.
Stayed 3 nights in Jun 2022

10/10 Excellent

Jean

Stayed 2 nights in May 2022

10/10 Excellent

Venessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved staying at the hotel it was nice and cozy. I can’t wait to go back.
Stayed 1 night in Mar 2022