I just recently stayed here with my husband, 2 small dogs, my parents and my brother for a family vacation. I wasn't sure what to expect because I've only ever stayed in hotels. Well, I was pleasantly surprised! The check in and check out process was very easy. Helen remembered I was traveling with 2 dogs and she provided a towel for each of them and dog bowls. I wasn't expecting that but I can tell you that was thoughtful and I appreciated it. The chalet is so incredibly cozy and it feels like home. There are 2 full bathrooms and 1/2 bath which is connected to the living room. This definitely came in handy with 5 people under one roof. There are plenty of board games and cards to play for a night in. There is also a backgammon and chess table. The bedrooms are very spacious and also cozy. Me my husband and my 2 dogs slept on the first floor master. The bed and sheets are SO COMFORTABLE which I am not used to with regular hotels. There are blackout shades in the bedroom which helps block out light in the morning. The actual location of the chalet is out of the way but still very close to just about everything. The first night we arrived Helen sent me a text making sure everything was to our liking and even suggested some places to eat for dinner. I highly suggest this chalet. Mark and Helen are incredible hosts. Thank you so much for making our 2023 family vacation so lovely! 10/10 would recommend.