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Reviews of Royal Park Hotel STHLM

3.5 out of 5
Royal Park Hotel STHLM
Frösundaviks Allé 15, P.O. Box 4026, Solna

Reviews

8.0

Very good

Rating 10 - Excellent. 289 out of 1000 reviews" "
Rating 8 - Good. 453 out of 1000 reviews" "
Rating 6 - Okay. 165 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Linnea, Front Office Manager on 14 Jun 2021
Hej, stort tack för din feedback. Varmt välkommen åter!

8/10 Good

Marija

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021
Response from Linnea, Front Office Manager on 7 Apr 2021
Hej Marija, stort tack för din feedback. Vi önskar dig varmt välkommen tillbaka.

10/10 Excellent

Kerstin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Isabelle, Front Desk on 28 Oct 2020
Hej Kerstin, Wow vilken återkoppling, tusen tack för din höga betyg till oss! Vad glada vi blir att du trivdes hos oss. Hoppas att ni fick njuta av en underbar frukost och sova som på moln! Hoppas att vi får chansen att ha er här på besök snart igen. Varmt välkommen tillbaka. Vänliga hälsningar, Isabelle Holmquist Radisson Blu Royal Park

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2020
Response from Isabelle, Front Desk on 30 Oct 2020
Hej, Tack för din återkoppling från din vistelse hos oss, det uppskattas. Hoppas ni hade en bra vistelse hos oss. Återkom gärna till mig om du har någon feedback på hur vi kan förtjäna en 10-poängare i betyg! Ha en fin start på helgen och välkommen tillbaka till oss. Bästa hälsningar, Isabelle Holmquist Radisson Blu Royal Park

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Isabelle on 28 Sept 2020
Hej, Tusen tack för att ni lämnar återkoppling till oss på er vistelse. VI blir enormt glada av ert höga betyg till oss! Hoppas ni fick en magisk vistelse och hoppas vi får chansen att välkomna er tillbaka inom en snar framtid. Önskar dig en ljuvlig dag! Vänligen, Isabelle Holmquist Radisson Blu Royal Park

8/10 Good

Catrin

Liked: Cleanliness, staff & service, room comfort
Great location and comfy hotel
Great location of this hotel, feels like coming home, not in excellent condition anymore but still very nice, the spa/fitness is also very nice because its often calm
Stayed 1 night in Sep 2020
Response from Isabelle on 22 Sept 2020
Hi Catrin, Thank you for your lovely feedback, we love it! Glad to hear you liked the spa and it felt like coming home. How amazing! We hope that you had a great time with us and that we will have the honor to host you soon again! Thank you for giving us feedback on how we can improve in the future, we really appreciate it and will take it into consideration. Have a great day and welcome back to us! Best regards, Isabelle Holmquist Radisson Blu Royal Park

8/10 Good

fredrik

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Isabelle on 1 Sept 2020
Hej Fredrik, Tack för din feedback. Hoppas du hade en bra vistelse hos och fick sova som på moln med en god frukost på det.Återkom gärna om du har mer värdefull feedback på hur vi kan förtjäna ett toppbetyg till nästa gång. Ha en fin dag! Vänligen, Isabelle Receptionen

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Location is perfect. Staff are friendly and the swimming pool is warm and cozy. I enjoyed my stay.
Breakfast by the lake
Stayed 1 night in Jul 2020
Response from Linnea, Service manager on 11 Aug 2020
Thank you very much for your kind feedback and picture. We are happy to see that you enjoyed your stay with us!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Linnea, Service manager on 11 Aug 2020
Hej och tack för din recension, vi uppskattar din feedback!

10/10 Excellent

Mikael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Linnea, Service manager on 11 Aug 2020
Hej och tack för din recension, vi uppskattar din feedback!

8/10 Good

Patrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good with kids. Many activities.
Stayed 1 night in Jul 2020
Response from Linnea, Service manager on 11 Aug 2020
Dear Patrik, thank you for your kind feedback.

8/10 Good

Patrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for kids.
Stayed 3 nights in Jul 2020
Response from Linnea, Service manager on 11 Aug 2020
Thank you Patrik for your review. We appriciate your feedback!

8/10 Good

Per

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2020
Response from Linnea, Service manager on 11 Aug 2020
Hej och tack för din recension, vi uppskattar din feedback!

8/10 Good

Vinoth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Calm
Nice and Calm. Parking space available.
Stayed 1 night in Jun 2020

10/10 Excellent

SELIN

Stayed 2 nights in May 2020

8/10 Good

Jihad

Business traveller
Liked: Cleanliness, staff & service
Meets needs for business travel in area
Convenient location, great service in a modest setting.
Stayed 4 nights in Mar 2020

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, but not fully suitable for families
Comfy bed, clean room, responsive/helpful front desk, lovely grounds, very nice breakfast with lots of veg options clean pool and locker room but children don’t have full access to pool since the space is shared with a health club... restaurant not so family-friendly for dinner
Stayed 1 night in Feb 2020

8/10 Good

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Stay
Really good stay but I must admit that I felt like the hotel was forcing me to become Vegan. They had a very extensive plant based menu, and extremely short and unappealing non vegan/vegetarian menu. The breakfast is well balanced between the two worlds mentioned above...
Stayed 2 nights in Feb 2020

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A good but tired hotel
Friendly helpful staff, clean rooms but just a tired hotel in general— needing a revamp. Convenient bus line into town.
Stayed 1 night in Feb 2020
Response from Elin, Service Manager on 25 Feb 2020
Dear Christine, Thank you very much for taking the time to review our property. It pleases us very much that you were satisfied with your stay. A warm welcome back! Best regards, Elin Service Manager

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and memorable stay. Cannot fault anything and will always recommend, if not return to again. Wonderful lake view and excellent hearty breakfast!
Stayed 7 nights in Jul 2019
Response from Elin Service Manager on 27 Jan 2020
Thank you for staying with us and for taking the time to review our property. It pleases us very much that you were satisfied with your stay! A Warm welcome back! Best Regards, Elin Service Manager

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building but generally well looked after. Pool and gym areas are excellent, well managed with lots of equipment. Buffet breakfast was particualrly good. We found the staff extremely helpful The hotel is a little out of downtown Stockholm but there is a bus that leaves from right outside the hotel so this wasn't an issue at all.
Stayed 4 nights in Dec 2019
Response from Elin Service Manager on 18 Jan 2020
Thank you for staying with us at the Radisson Blu Royal Park Hotel and for taking the time to review our property. It pleases us that you were satisfied with your stay. Hope to have the opportunity to welcome you back the next time you visit Stockholm! With Kind regards, Elin Service Manager

8/10 Good

samer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Muhammad, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and welcoming, the place is amazing, Breakfast buffet is huge and as good as it gets. The only confusing stuff was they charged my card for something i could've used from minibar, but the fridge only had two bottles of water :) which i appreciate as i don't drink. Thank you... i'll rebook again on my next trip.
Stayed 5 nights in Dec 2019
Response from Elin, Service Manager on 8 Jan 2020
Dear Muhammad, Thank you very much for taking the time to review our property. It pleases us that you were satisfied with your stay! We look forward to welcoming you as our guest again! Best regards, Elin Service Manager

8/10 Good

Ian

Liked: Cleanliness, staff & service
The hotel is somewhat bizarre: a hundred year old front ( not the hotel!) Coupled to a tin
Stayed 1 night in Dec 2019

8/10 Good

Leila

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

KB, Tampa Florida

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
I booked this as a family vacation for Christmas If you’re single with no kids probably a great hotel. With kids it’s horrible.
Stayed 9 nights in Dec 2019
Response from Customer Care on 31 Dec 2019
Thank you for taking the time to share your feedback. We apologize for you were not pleased with the condition of the room at that time. We are concerned about the satisfaction of our valued guests and your review is greatly appreciated as it assists us in our continuous goal of improving our services. We hope that you will consider staying with us again so that we may have the opportunity to provide you with an experience that is truly excellent in all aspects.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location though a bit complicated with transport down town. Exelent break fast even with special vegan options. Very big family room. In doors pool and gym very pleasant.
Stayed 3 nights in Dec 2019
Response from Elin Front Office Agent on 16 Dec 2019
Thank you very much for taking the time to review our property. It pleases us very much that you were satisfied with your stay. A warm welcome back! Best regards, Elin Front Office Agent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and Mohamed at the reception is very helpful and kind trying always to please your needs. The breakfast is very good as is the gym and the staff there. The sauna could see a refresh but the whole spa is good. One thing I do want to mention is that at the expedia website the hotel is offered with laundry facilities and not only laundry service. I am on a long trip and planned accordingly to do my laundry while there but there is no laundry room only the usual hotel dry cleaning/laundry service. It will be good if you can correct the info on the expedia website regarding this since its not accurate.
Stayed 3 nights in Nov 2019
Response from Elin Front Office Agent on 13 Nov 2019
Thank you for staying with us at the Radisson Blu Royal Park Hotel and for your nice review! We are delighted to read that you enjoyed your overall stay with us. And we value your feedback and will use your comments to improve our guest experience. We look forward to welcoming you as our guest again! Best regards, Elin Front Office Agent

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Annika

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Historical hotel rooms & bathrooms, otherwise nice
The bathroom looked as old as the historical building itself. This time I specifically asked for a more modern room, because the last time I visited the whole room decor was really out dated. Location is beautiful as the building itself, also breakfast was good.
Stayed 1 night in Oct 2019
Response from Elin Front Office Agent on 13 Nov 2019
Dear Annika, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall stay with us. In regards of the condition of the room, we are in a planning phase for a renovation of our rooms. Something that we look forward to and which we are convinced will raise the experience. We look forward to your next stay! Kind regards, Elin Front Office Agent

10/10 Excellent

Redsleeves

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the local transportation came right to the front of property-you need it because the hotel is not near anything.
Stayed 4 nights in Oct 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Antonia

Stayed 3 nights in Oct 2019

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great standard but poor opening hours for the gym
Location: Great Standard: Great Beds: Great Gym/Pool: The standard was really high but the opening hours were quite awful. Kids are allowed in the pool a few hours / day and the gym would close at 7 on a Sunday.
Stayed 3 nights in Sep 2019
Response from LS on 10 Oct 2019
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your overall stay with us. I have passed on your comments and concerns to responsible departments so they may address the situation with the team and ensure we deliver outstanding service and presentation. We look forward to your next stay. Kind regards, Linnea Front Office Agent

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Breakfast and size of the rooms is perfect. Spa area and sauna is very good.
Stayed 3 nights in Sep 2019
Response from Johanna on 19 Sept 2019
Thank you for you review!

2/10 Terrible

Kaveh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 14 nights in Aug 2019

8/10 Good

Piyush

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Johanna on 19 Sept 2019
Thank you for you review!

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, room comfort
Quiet and relaxing stay
Hotel lobby, restaurant and grounds were lovely. However, the corridor and bedroom could have done with a little TLC. The safety catch on the window was broken, as was the lever on the bath to switch to the shower plus there were broken tiles at the corner of the bath. Also, we were not given the room we had booked.
Stayed 2 nights in Aug 2019

8/10 Good

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
The hotel is family friendly. The room was spacious with relatively comfortable extra bed. Unfortunately I found some of the staff and receptionists to be rude and inconsiderate at times.
Stayed 3 nights in Aug 2019
Response from Johanna on 19 Sept 2019
Thank you for you review!

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful scenery overlooking the lake and i liked the floor coz its wood . The staffs are all friendly . I enjoyed my stay at your hotel .
Stayed 4 nights in Aug 2019
Response from Johanna on 27 Aug 2019
Thank you for your nice review!

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Johannna on 27 Aug 2019
Thank you for your review!

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The rooms were very old.Some staff were not congenial.We will no longer be using Expedia. We were not treated properlyby Expedia .We were lied to when were sold this property.We wanted another property and were told this was a better property. Because of this experience we will now be using Trivago.
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff. Good breakfast. Only criticism is I would like a vending machine if you want a quick snack.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Aug 2019

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were friendly and very helpful. Well situated for bus route and within walking distance of mall and friends stadium. Would recommend it.
Stayed 4 nights in Aug 2019